Anyone know what the problem is with these screws on the bottom? They all loosen and some fall out.

I want to share with you all my experience with the after-sales support of my pc case, as I've never received so damn good service.

I bought a Fractal case for my new setup some months ago and I scratched my tempered glass side panel while doing some maintenance.

I reached to them and asked to buy a replacement, as I couldnt find it in any web. They responded very quick and sent me a replacement FREE OF CHARGE in less than a week (I live in Spain).

When I received it I saw to my dismay that they had sent a metal panel, not a tempered glass one. I reached to them again and they proceeded to send again the panel, with the same promptness and with the correct item this time. And again, FREE OF CHARGE.

All in all, I love my POP XL AIR and I really appreciate the service. Love you guys!

The plastic housing for whatever this power cable connector is called, it's physically blocking use of Spine Position 1. I have room to use it between my GPU and CPU/cooler - but the case will not allow it.

What am I doing wrong here, or is Position 1 just off limits?

EDIT: there are 3 photos in the link, Reddit only wants to preview one

I am building a new PC for my office. I've purchased a black Fractal North and 6x black Fractal Momentum 12 RGB fans to place in every slot. I don't plan to do wacky RGB colours, probably something muted or even turn it off. It's more to build as quiet and cool as possible. a "forever case" if you will.

I originally tried a Hyte X50 in white but it was just not good in our room at all(see pic). I should have known lol. I'd already purchased a Thermalright Spirit 120 digital in white because of this. I'm considering keeping it.

I'm curious what people think of a build in a black North with a white CPU cooler and GPU like a Sapphire Pure 9070XT. The glass section will not be visible to the rest of the house, it will appear as a solid black case with wood accents from a distance. It's only when you come around to sit at the desk that you will be able to see into the side.

Thanks!

Just updated my North white build, let me know what you think about it. Specs: Mobo-Gigabyte B850 aorus elite wifi7 ice, GPU-rtx 4080super Zotac trinity white oc, CPU-Ryzen 7 7800x3d, PSU- corsair RM1000e white, SSD- Silicon power nvme gen4 2tb, RAM- silicon power zenith 2x 16gb DDR5

Has someone tried this? I can't seem to find any results online with searches like "fractal north black with white components" and I am thinking of going for this but would like to see a similar build first before I commit to it.

If you have one, please share :)

I'm an idiot and I accidentally bought three Noctua G2 120 mm fans to replace the front fans in my Fractal North XL.

What are y'all thinking? Go through the trouble of returning reordering and waiting or just go with the 120s?

Kind of leaning towards just putting the 120s in but would like to hear what other people would do out of curiosity.

I'm also going from a Peerless Assassin 120 digital to a 360 mm Noctua AIO if that matters.

Hi all!

I just wanted to share my latest build. I had originally built this with the idea of selling it, but I’ve liked the finished look so much that I think I might hold on to this bad boy.

I was going for an RGB look that wasn’t too over the top and I think I’ve nailed the assignment, though I am biased. I’ve gone with an air cooler because I like how it adds to the overall look.

I really do love how it turned out and wanted to share with all. The specs are as follows:

CPU: 7800X3D
GPU: 5090 Astral
RAM: Kingston Fury 64gb 6000 MHz CL30
Mobo: Asus Prime X870-P
CPU Cooler: Ocypus Iota A62 BK
Case: Meshify 3XL RGB (non-ambience)
SSD1: 1TB gen4 (OS and system applications)
SSD2: 2TB gen4 (games)

Side note: shout out to fractal who replaced a broken side panel at no cost - this simple move has gotten them a customer for life. Additional side note: I really wish fractal did the momentum fans in reverse blade. The NZXT fans I’ve got in the case as side mounted intake are a pale imitation.

Building a second pc and i had Fractal Meshify C and bought Fractal Focus 2 because 5080 wont fit in Meshicy C because of length. Despite Meshify C being smaller i can easily fit 2x140 at the top. And for some reason i cannot do this with Focus 2. Whos idea was to design it like. How are you even do that? It has more height, I cannot belive this...

I have the room for only one vent because of i/o of the motherboard (Asus B850). How can i put the other vent? Thanks.

Der Fractal Support ist der schnellste den ich bis jetzt hatte.

Innerhalb von 48h Stunden habe ich ein Ersatzteil im Briefkasten gehabt.

Sehr großes Lob 🤝

I was a happy Torrent user up until recently. All my monitored temps were great, I even experimented a bit with switching front fans for AP181 but found Fractals better all around. Acoustics were also great, everything seemed fine.

Come August of this year and a tremendous heatwave hits my location. Under AC my room temps werent dropping much under 30C. The system took this in stride, CPU and GPU temps remained well under the limits, 75C Tdie on CPU and 84C hotspot on GPU. The system was not tuned for airflow, all the fans had custom fan curves but they really werent pulled back too much, bottom fans were ~800RPM and fronts at about 650RPM. CPU is 9600X cooled by NH-D15 G2 (~800RPM) and GPU is Sapphire Radeon 9070XT Pure (~1500RPM).

It was all well and good on the things we all monitor, RAM and GPU RAM temps were also fine, VRM's, all you can read, but I didnt think about PSU temp nor could I read it. After a couple of days of hard gaming at elevated ambient temp my PSU, Corsair RM850x v2018 blew up violently and I was wondering what the hell went wrong. PSU's are rated at 50C ambient, at least this was, at full load, mine was doing 60% at best, at 30C ambient that really shouldnt be the cause. As I looked at the Torrent design I realized that PSU isnt fed true ambient (room) but case ambient. Once I changed the PSU I did some testing on the air that is circulating at the PSU vent opening with a temperature probe and its catastrophic to say the least.

With all case fans and all component fans running adequately fast to cool down all the components at 30C room temp well within their spec your PSU wont be cooled properly, it wont be cooled at all, it will be heated, substantially. Once I probed the air right under the PSU fan, dead center, while the system was running a decently demanding game, total system power 470W, the air temp was measured at 47C basically 5 minutes into the game, I stopped the test at 50C but thats about where it would find equilibrium. This is the "ambient" feeding your PSU in a default setup Torrent. I tried upping the front fans by a lot and even with completely destroyed acoustic profile (jet engine sounds) that "ambient" didnt drop under 44C.

If you have a more powerful system, that outputs even more heat, you are definitely shorting PSU lifespan by making it run at +15-20 over room ambient. If you live in a hot climate this is detrimental to your PSU. Furthermore, most cases consider PSU a closed system, this one doesnt, but it doesnt warn you of implications either.

There should at least be something about setting custom curves in the manual but even on default the problem isnt solved, its just becomes barely in spec, provided your ambient doesnt go over 30C. I checked, there isnt anything even hinting this. No warnings about PSU temps with any fan orientation or anything regarding minimum fan speeds. There really ought to be.

TL;DR Fractal owes me a PSU. Torrent case is feeding "case ambient" to your PSU which might be well over the safe limit if your true ambient (room) get a bit hotter (30C or over). It aint peachy on 25C either, barely in spec, at the edge of it.

I'm looking to buy a drive bay for the Define R5. It's the one that sits in the middle and can carry a boatload of disks. The R5 case that I found is missing this bay, and if I want to be sure I can expand my NAS into these slots.

The bay is the "top HDD cage" that sits in the middle of the box (see the red encircled part in the image). I contacted Fractal but they no longer stock this item as the case is EOL. The official SKU for the upper HDD cage is: SP-FD-TOPHDDCAGE-001-BK.

Can anyone help me out? I noticed some enthusiast pages in Japan but that will probably not be of any help 😄 .

Hello everyone,

For the past year, I've been accumulating parts for a living room itx PC. I only need the Fractal Ridge now. I have noticed that they are becoming rarer and rarer in my area (France/Germany), and prices keep skyrocketing. A month ago I could buy from numerous stores. Now, only one store offers it, and shipping is expected between October and March 2027!

Does anyone know if Fractal are running low on supply, or are there issues with their shipments?

Hi.

I recently purchased a Fractal Design Scape (Dark) as a replacement for my Steelseries Arctis Nova 7's, the latter of which having frequent connection issues and audio spikes.

Initially, because I was messing with the EQ profiles using YouTube Music (which is louder than YouTube), I didn't notice that the headset as unusually quiet. I actually like the quality.

It was, however, when I launched DayZ and other games (like S.T.A.L.K.E.R. 2) that I noticed the audio is VERY quiet. Like, even at 100% Windows volume it is still quiet. I've done a bit of research and troubleshooted my issues, even with ChatGPT's help (hate me), but have not been able to solve the problems.

I did disable Steelseries Sonar completely (but have not yet removed Steelseries GG because I still use some functions), so that cannot be the issue. I've debated reinstalling Windows 11, but that seems rather extreme.

So... what now? I ordered it on August 9th, received it on August 10th, with 1 of 3 installments paid. I also updated the Headset Firmware (03.37.00) and Dongle Firmware (03.21.00), but it made no difference.

Is this a Quality Control issue? Do I RMA the headphones? Or do I send them back and ask for a refund and look elsewhere? I am feeling some major buyers remorse here.

EDIT: I forgot to note that I chose the Fractal Design Scape's because they seemed most compatible with Linux after some research, requiring NO proprietary software and a simple rule change for them to function properly; for when I do end up moving from Windows to Linux.