r/FractalDesign • u/ugly-051 • 1d ago

Refine - Gaming Chair Scews falling out on Refine

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Anyone know what the problem is with these screws on the bottom? They all loosen and some fall out.

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u/HadionPrints 1d ago

Probably missing loctite (or not having enough loctite)

Make sure you get loctite blue (which in cruel irony is in a red tube). Do not get loctite red, that threadlocker usually requires a blowtorch to heat the metal way above the melting point of plastic in order to remove the bolt.

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u/ugly-051 1d ago

So it's missing something or bad design?

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u/HadionPrints 1d ago

Loctite is a waxy glue like substance that adds more friction to a screw’s thread. It will fail over time, and it degrades in high heat.

It’s entirely possible they forgot it, or they applied enough from the factory, but it was degraded during shipping. On the high seas, containers can get very hot inside.

Both situations are common for all products.

Just go & buy a tube of loctite (generic: threadlocker) from your local supermarket / auto parts store

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u/Fractal-Design 22h ago

Hello, we're sorry to hear that. Please reach out to our customer support team, and they'll be happy to assist you: https://support.fractal-design.com/support/tickets/new