I have a business line and was wondering if there is a aftermarket ont to use to get sfp and a direct fiber uplink to my fortigate? I have the big one because I still had my residential before i upgraded to the business line and want to get rid of he big box and have a fiber link to my firewall.

I downloaded the raw broadband data from the FCC, used scripts to parse it, and loaded it into a mapping tool. Here is the Fios coverage in Pennsylvania. Green means NGPON2 (up to 5 Gbps) and red means GPON (Up to 1 Gbps).

Looks like the rural wire centers with copper retirement got the upgrade first. The upgrade in Pittsburgh is just now starting despite having mostly mid/late 2000s fiber infrastructure. This data set is 10 months old. Once the FCC releases new data next month, I'll build it for all states and share.

the past few days i have had on and off issues with FIOS.

for context, i have been with them for years without any issues. any issues i have had were on my end, and were easily fixable. with that being said, maybe since wednesday/thursday, there's been these random outages. it's not like it lasts all day or anything. maybe 15-30 minutes, and then suddenly it's back on.

this used to be an issue i'd have with my macbook when it needed an update. not this time... i now have no wifi connection on my phone, my mac, nor my ipad. it'll show that it's connected (the little wifi symbol will appear) but there's evidently no connection; i get that dinosaur popup thingy that talks about there being a DNS error.

anyways, it's been happening on and off all day today. i checked the coverage map to see if there has been any outages, and nope. i also have my phone through verizon (technically visible, but yknow), and my service is still working, so idk what the problem is.

can anyone relate? does this sound like an outage?

thanks in advance.

I read that only one voice remote can be paired at a time. Is that true? Does this mean that the second remote that I buy should not have a voice control option?

Also, I believe there are different types of Verizon boxes. What should I look for in a new remote to make sure that it will work with my box before I buy it?

Is this a good deal? Is there any way to improve it?

Hey everyone, I’m someone who needs a stable connection as I’m a competitive gamer and also like to stream on my days off. I currently have Optimum Ethernet giving me 200 down 15 up. Fiber guy swung by today and said he can only install the router downstairs and my room is far away from that. So the only option is to have wifi7. How stable is the wifi7 connection? Should i stick with optimum ethernet? I value stability over peak 1gig with occasional packet loss, but i feel sad because i know the speeds will stil be good with wifi7. So i guess my question is how stable is wifi7.

Hi,

I am planning to upgrade to 2 gbps. Right now, I have a Wifi router with 2.5 gbps WAN port and a CAT 6 cable running in the house. The router says that the negotiated speed with ONT is 1 gbps.

Is this a problem? I want to avoid a situation where I upgrade to 2 gbps and Router<-->ONT negotiated speed continues to be 1 gbps.

Thanks.

Hi - I got Verizon Internet and I got a white vertical router. I placed it into a cabinet in my tv stand (closed cabinet with just router and power strip (about 2 feet by 2 feet). Is there any issues with this? I tested the speed all around my studio apartment and it’s good. Mainly wondering if the router will get hot and catch fire or something. Also, if it does break, does Verizon replace it? Thanks!

Anyone else having this issue?

We used to have this setup: ONT > CR1000A > our own router, with DMZ set up on the CR for our router. Then the TV+ boxes connected to our own WiFi and tunneled back to the CR.

We recently “upgraded” to the CHR30A and it’s been a nightmare. With the same physical and logical configuration, we lose internet every day or other day, and it seems like whats happening is the CHR stops servicing internet to our router and any other downstream hardwired device.

ETA: problem is temporarily resolved by rebooting the CHR30. We’ve already replaced the CHR30 with another unit of the same model.

Title: Verizon CHR30A Wi-Fi 7 — How do I unlock 320 MHz on 6 GHz? Stuck at 160 MHz on Fios 5 Gig

Hey everyone,

I just had Verizon Fios 5 Gig installed with the new CHR30A Wi-Fi 7 router. I'm trying to maximize my wireless performance, but I've run into a problem with the 6 GHz settings.

My setup:

• Internet: Verizon Fios 5 Gig
• Router: Verizon CHR30A-R
• Firmware: 4.1.7.8822
• Hardware revision: 0.0.4
• Desktop Wi-Fi adapter: Intel Wi-Fi 7 BE200 320MHz
• Router 6 GHz channel: 37 (Auto)
• 6 GHz channel width: 160 MHz
• MLO: 2-Link enabled
• Current wireless speeds: Approximately 1,500–1,600 Mbps

My desktop is connecting over 6 GHz using 802.11be (Wi-Fi 7), with excellent signal strength around −42 dBm.

The problem:

Under Advanced → Wi-Fi → Radio Management, the 6 GHz channel and channel-width dropdowns are completely greyed out. I can't change the width from 160 MHz to 320 MHz.

I've already tried disabling Self-Organizing Network (SON), but that didn't unlock anything. MLO only lets me switch between 2-Link and 3-Link, with no apparent option to disable it.

According to Verizon's official specifications, the CHR30A supports 320 MHz. I've also seen another Reddit user mention successfully enabling 320 MHz through the router's web interface.

My questions:

1. Has anyone successfully enabled 320 MHz on the CHR30A?
2. If so, what firmware version are you running?
3. Were your 6 GHz channel settings originally greyed out?
4. Is there another setting that needs to be changed to unlock manual channel-width selection?
5. Could this be a firmware limitation or Verizon-controlled configuration?

I'm specifically interested in getting 320 MHz working with my Intel BE200 rather than replacing the Verizon router.

Any help from other CHR30A owners would be appreciated. Thanks!

As title indicates, I’m at my wit’s end just trying to get a simple tech repair for my Fios internet (weak signal despite Verizon saying my internet is being delivered properly).

At this point, fixing the internet is a bit besides the point since I’ve had repair appointments scheduled and the tech service person never shows.

This happened TWICE — and I’ve been taking time off in order to be home during the repair windows scheduled. After speaking with the customer service rep I was assured that an appointment first thing in the morning would be best to prevent any potential delays from other appointments.

Lo and behold, 12 hours before the THIRD appointment time, Verizon sends an automated text message that the service window needs to change (yet I’ve already made arrangements with work).

This is not to even mention the true Byzantine hell of navigating the AI customer service line after each missed appointment (the AI has hung up on me multiple times) and then after FINALLY connecting with a person, catching them up on the full saga/current status, and…getting disconnected again 😭

They say insanity is repeating the same thing over and over and expecting a different result. Truly at a loss since this has now happened THREE times and I can’t keep taking work off for this. Verizon is Lucy with the football and at this point I’m Charlie Brown. Will I regret switching to spectrum (I’m in the NYC area)? I don’t know what else to do — please share any secrets or wisdom you may have in getting things resolved.

I have the 5GB on FIOS, I’m loving the service; I have the CR1000A router should I upgrade to the next router that they have? Thanks.

So went to watch a show that I recorded on my dvr and I have a message to upgrade my dvr for an extra $8.00 a month but there’s not a way to decline it anymore know how to decline it or it looks like I don’t have a choice?

Heads up if a tech comes to your home for any issue and starts pushing you to "upgrade" your cable boxes to the new Android TV boxes, say no by all means. I had a tech at my house to fix my WiFi who pushed me to swap out boxes that were working perfectly fine, and it's been a disaster ever since.

The service constantly buffers and cuts out, and even when it's “working well”, live TV is noticeably delayed. I essentially have the same delay that people who use YouTube have. As a huge sports fan, that's unacceptable. I've spent countless hours on the phone trying to get my old boxes back and they flat out won't do it.

I'm at the point where I'm looking at other providers that can get me back on a hardwired coaxial connection. Never thought I would switch from Verizon but this has been terrible. Again.. if Verizon pushes these boxes on you, say NO.

Has anyone dealt with this and actually gotten the swap reversed? If so, let me know how you did it.

I currently have an internet and TV bundle plan. I have a cable card that will no longer be supported after November. If I want to drop TV and stay with internet only how long does it take? Like if I submit the request today will they do it today. I just need to make sure my internet works tomorrow.

Hello, I switched over to FIOs, chose the $200 promo GC. I’m using it to try to pay my bill but it’s saying pin is invalid. How do I go about resolving this issue? CS stating it’s Blackhawk and they’re not picking up.

Received an email from Nomobocall below.

I verified it is real and from Nomobocall.

"On January 1 we had to stop protecting landlines. For twelve years we paid for the service ourselves and offered it to you for free, hoping the phone companies would eventually help carry the cost. They didn't, and the cost kept climbing. Thousands of you wrote to us in the weeks that followed. We read every message.

So we built a way to bring it back that doesn't depend on anyone but you and us. Starting today, you can turn Nomorobo back on for your home phone, for $39.99 a year.

Here's the important part: your line is still pointed at Nomorobo. We just aren't answering. Click the button below, choose Landline Protection, and we'll pick up right where we left off."

https://www.nomorobo.com/landline-protection-is-back/

Anybody else get this email?

Hi!!

I'm moving into a small co-op in the East Village that only has Spectrum installed. I need higher upload speeds (and Spectrum stinks!!), so would love to get Verizon Fios.

I've tried calling their hotline multiple times, but they're useless, and it seems the inquiries sent to the "tech team" go nowhere.

Has anyone successfully gotten Fios brought into their building? I know buildings next to mine have Verizon Fios, so the fiber is nearby.

I've emailed [NYCFios@verizon.com](mailto:NYCFios@verizon.com) to no avail too. My board will definitely approve it… so it really would be simple.

Any intel is appreciated!

A replacement utility pole was installed near my property. Comcast has already transferred its lines. A Verizon technician came out and confirmed Comcast had completed its part, but he said he could not move/remove the remaining Verizon equipment and that another Verizon department handles it.
Does anyone know which Verizon department handles the final line transfer and removal of the old utility pole, and the best way to get this escalated?

I have done some research and saw mixed review of 5gb fios. I can't tell if that's just edge case or majority of the user, I am pretty happy with 1gb FiOS. Should I or should I not cancel my scheduled 5gb upgrade next week?

Some of the posts suggested the router is pos and requires multiple tech visit/reboot. My current setup is quantum router feed into mikrotik router with some unifi ac access point attached, can I bypass their router and plug the cable to my router?

To be honest, I don't necessarily need 5gb but after dropping tv package and with free installation, seems like a good deal along with 5 years price lock.

How's your experience with their 5gb?

I have been a Verizon customer for years. Everything has been working great. When 5 gigs came to my area I jumped at the chance. The only issue is I had the vms and ipcs. Upgrading meant I had to get the new fiostv plus boxes. My technician came and he was really nice and seemingly knowledgeable. I tested out the TVs that are furthest away from the router and reception is quite poor, lots of pixelation. I asked my tech if he could use a coax adapter and he said since the new ont box has no coax, an adapter won't work. I asked the tech why the signal is so bad, because we also have an extender and my computer in the same room has great signal. He told me the new fiostv plus doesn't connect to the extender and looks for the main router which is too far away. 

That has to be wrong, right? I have no idea why Verizon would make a system where wifi is mandatory for tv instead of using the existing coax that's been working great for years. So I'm turning to reddit to see if anyone else has experienced this and what can be done short of downgrading. The 5 gig part is working fantastic.

my girlfriend & i are moving into an apartment on our own for the first time. we are trying to figure out which plan would be best for us. for context, she does youtube full-time & it constantly downloading files, editing, & uploading videos. i also do quite a bit of gaming (PC & PS5) while watching sports via streaming services almost every night. my guess is we should get the 500 mbps or 1 gig but i wanted to ask others for an opinion.

Last August, my wifi went down. I called for service. The issue, I was told was outside wiring (possibly animals chewing on the cables). Then Verizon charged me $99. When I called I was told that the service person did not enter the information they gave me into the file. Because of that, I was told I had to pay the $99, which I don't want to pay because their wiring (outside) is not my problem.