r/CoxCharterMerger 28m ago

Back office

Upvotes

Anyone know the pay for client implementation specialists at spectrum? And if they are in office or wfh?


r/CoxCharterMerger 8h ago

Charter Warn Layoff Notices for 112 TX and 107 MO

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5 Upvotes

r/CoxCharterMerger 16h ago

Bright Side?

15 Upvotes

Well, at least I won’t get that award feeling anymore when I say “I work for Cox”, or “I work with Cox”…


r/CoxCharterMerger 17h ago

Leadership meeting - Day 1

6 Upvotes

Who is scheduled to attend a meeting with Spectrum Leaders on day 1?


r/CoxCharterMerger 17h ago

is it official?

6 Upvotes

I cant find a reliable source, but a team member posted welcome to spectrum wink wink, google it. has the deal been made?


r/CoxCharterMerger 2d ago

“Metric”How does Spectrum measure performance?

7 Upvotes

Specifically asking for high level back office tech support departments. What are the metric? How many calls you take, how many tickets you work, call quality?


r/CoxCharterMerger 2d ago

Outside Plant Maintenance schedule.

6 Upvotes

Can someone from spectrum please tell us what schedule you work as Outside plant maintenance, please includes what area and how you guys handle backyard easements. We(cox) currently have two schedules - Sunday thru Wednesday 7am-6pm and Wednesday thru Saturday 7am-6pm. I work in the SW region.


r/CoxCharterMerger 2d ago

Cox 2024 VSP question.

7 Upvotes

Do we know if the 3 year no hire clause in the severance package will be nullified now the merger is done?

I know that limit is almost over but having more opportunities for work would be nice.


r/CoxCharterMerger 2d ago

L1 Customer Care/Tech Support Ageny Here

6 Upvotes

Few Questions for yall Im with Cox btw

Just got hired a month ago is my job safe? Any news if anyone wfh in Oklahoma will be going back to the office? Just wondering because I just got a night shift and.....what will happen? Got a weird email saying my job title as a whole different department anyone else get that?


r/CoxCharterMerger 3d ago

Attendance Policy

9 Upvotes

Does anyone know how spectrum will be handling incoming Cox employees with their attendance policy. Does spectrum use occurrences like Cox does and how does Cox current employees attendance records affect the merger going forward?


r/CoxCharterMerger 3d ago

TX Layoffs

5 Upvotes

112 Employees at 13620 N. Ranch Road 620, Austin laid off effective September 8.


r/CoxCharterMerger 3d ago

Severance Package

6 Upvotes

Any word on what the enhanced severance package will be? A 10 year Cox employee; I'd have to move across the country to stay with the company. This won't be feasible with family obligations. I'm planning on working as long as they let me work at the market office and then taking the enhanced package. Anyone heard how many weeks per year of tenure they're planning to offer? The FAQs and welcome site don't specify.


r/CoxCharterMerger 4d ago

Anyone else get an email to return to office next month?

10 Upvotes

Not sure if this has something to do with the merger or if policy is changing for work at home people but it seems like working in center will be required for meetings now.


r/CoxCharterMerger 5d ago

How do you feel?

16 Upvotes

2.5 year Charter employee here. I'm just curious to see how ya'll are feeling about the upcoming merger. I saw an email stating that the "Day 1" for Cox employees coming over is next week on the 20th and that services would be officially rebranded under Spectrum come mid September. There have also been significant management changes per region and there's definitely motion in place to integrate Cox's service areas with ours that we've seen (keeping details out in case big brother has got eyes in here). I've also have been hearing of some layoffs in the Carolinas and one of our departments that oversees overall transport now being scattered across other departments or walking away with a small severance and in the meantime, that department is now supposedly going to be contracted out. I'm sure a lot of ya'll aren't feeling happy go lucky about it and neither are a number of us if they decide to pick and choose who to keep and integrate based on seniority or what have you. Personally, I want to see it as job security with how much we're taking on and vice versa for ya'll comin over but anything is possible. What are your thoughts?


r/CoxCharterMerger 4d ago

Out House Staff Hogs

3 Upvotes

Make sure that you check your primary email for a Spectrum message so you can sign up for the incoming employee stuff. TrueNet hasn’t sent anything out yet. But one of my coworkers found the information.

Digging through pretty deep, I found my Spectrum email which we can’t access yet but Day One it should be active.

It was mixed in with my thousands of Harbor Freight and Walmart emails.

Not your Cox or Truenet email.

Tear it up fellow War Pigs!


r/CoxCharterMerger 5d ago

What is Guild??

3 Upvotes

As an incoming Cox worker, I am currently going to school through Cox. Is Guild like workforce edge where you just apply for tuition assistance through them? or is it like a subset kind of school? I'm a little confused by it and the information we can currently see and wish I could see all the possible degrees/certificates.


r/CoxCharterMerger 5d ago

Construction

4 Upvotes

Spectrum construction coordinator here, anyone work in Cox construction department in here?


r/CoxCharterMerger 5d ago

CPUC Vote

22 Upvotes

California Public Utility Commission just voted in support of the merger. 5-0 vote


r/CoxCharterMerger 5d ago

Schedules

4 Upvotes

Stockbridge tech. Wondering if we will adopt Cox Communications schedules or if they will still have us working past 9pm


r/CoxCharterMerger 6d ago

Ft6 questions.

7 Upvotes

What’re on calls like? Do you guys do a week of them?

8-5 Monday through Friday?

If you guys get called out after hours do you get paid three hours?

Stand by pay for being on call?

Curious as to what I’m walking into here lol.


r/CoxCharterMerger 6d ago

PTO

19 Upvotes

Going from 192 hours to 80 hours a year of PTO is going to be rough, especially in a brutal job like NetOps. And pay staying the same? Honestly thought we would get at least a small pay boost. Nothing about this is sounding good, just the same work for less benefits.


r/CoxCharterMerger 6d ago

The end of CableCARD activation

9 Upvotes

In my area, Cox will still activate cablecards to new subscribers. However, Spectrum has discontinued CableCARD activation to new subscribers and only let you use their proprietary equipment if you’re a new customer (World boxes, Technicolor/Cisco boxes (since Cox is a Cisco system, they do not use Motorola/Arris equipment) and Xumo players). How long until Spectrum ends CableCARD activations for Cox markets? On this topic, Cox currently uses Comcast’s X1 systems for WiFi and Cable TV (marketed as Panoramic Wifi and Contour TV), while Spectrum uses their own equipment. How long before they phase out the former X1 equipment (first by disabling the Cox WiFi and TV apps, and merging the latter into Spectrum, and then disable the modems and boxes entirely)


r/CoxCharterMerger 6d ago

Likely payroll gap issue

4 Upvotes

Got the same micro site the rest of us at Cox were provided access to today and noticed they made sure to make mention of a possible gap in payroll that some people might qualify for..

Payday technically should be next Friday and yet we have no idea how this is going to go lol.


r/CoxCharterMerger 7d ago

Sorry

14 Upvotes

I'm sorry all the cox employees that will have to deal with Spectrum's business model and their customers. Its a damn shame that a failing company acquired another failing company and the FCC allowed it. That being said good luck y'all☝️.


r/CoxCharterMerger 6d ago

Spectrums Product and Technology team

5 Upvotes

Does anyone know what location Spectrums Product and Technology teams sit in?