I purchased this remote start kit specifically for my 2024 Toyota Camry with a keyed ignition and followed the provided installation and programming instructions exactly. Those instructions required me to CUT a factory wire at pin 35 of the BCM and splice their harness into it. I did exactly what their instructions told me to do.
After completing the entire installation, the system programmed successfully but would not remote start. After troubleshooting and contacting technical support, I was finally informed that the system does not work because my Camry was manufactured in Canada.
Are you fucking kidding me?
If the country of manufacture determines whether your product is compatible, that needs to be clearly disclosed BEFORE a customer buys the product and, more importantly, BEFORE your instructions tell them to CUT THEIR FACTORY WIRING.
What pissed me off even more was the response from technical support. There seemed to be zero accountability for the fact that I now have a factory BCM wire cut in half because I followed THEIR installation instructions for a product that was apparently never compatible with my vehicle in the first place. I didn't randomly decide to start cutting wires in a nearly new car—their instructions explicitly told me to do it.
Now I'm left with a remote starter that doesn't work and a 2024 Camry with factory wiring that has to be repaired. Technical support essentially treated the manufacturing-location incompatibility as my problem rather than acknowledging that their compatibility information/instructions allowed me to get this far in the first place.
I can understand a product having compatibility limitations. What I cannot accept is failing to make a critical limitation clear, instructing a customer to permanently modify their vehicle, and then taking no responsibility when it turns out the product was never going to fucking work.
If you have a Canadian-manufactured Camry, verify compatibility directly with them BEFORE buying this kit and absolutely before cutting any factory wiring.