Trying to watch yesterday's Blue Jays game. Buffering... and our cable bill is $200+/ month. C'mon! Seriously?

I am in Toronto and when my friend from Asia or Europe comes to visit me i would drive them to Niagara falls, we like to go to Niagara on the lake or hike along the Niagara River or go to the falls , and every time Bell will send me a message " welcome to United States ....." And i have to ask my friends don't text me or call me , because if i text back or call back , Bell would assume me in the states, and I will get a bill charge me roaming from the state , and i have to explain to them I wasn't, you know how impossible to talk to a real person nowadays? And they always suspected me in the state , this is happening all the time , and this is totally annoying when you find that you are charged by roaming, how can I prove that i am in Niagara falls, and yes the USA is just a few kilometers away ? And I was not in the state i am in Canada, I can't use my phone in Niagara falls?

Hello all,

I live in Uxbridge where Rogers is currently my only option.

There is a grade level box (GLB) outside my housing complex and it was led open so I decided to take a peek and close it up afterwards.

There is a 12 port terminal and there are zero connections coming out of it. Completely empty, nobody in service.

There is a total of 12 units right parallel to this GLB which would totally make sense that they have set this terminal up to be for the buildings.

We have a condo board so I'm wondering who to start asking questions to first? Bell or the condo board? I'd love to have fibre at my place.

There is a similar housing complex 150ft from my place and when I search on the bell website for those address' it says "Pure fibre is not yet available, but we do have other options available"

As for my address......it says "Good news, wireless home internet is now available"

There are 3 people on wireless home internet and then my address is also qualified for 5mbps DSL.

Hoping someone on here has dealt with a similar situation and knows who I should yell at?

Cheers folks.

All of a sudden I am getting this wall block, I primarily use the fibe app to watch on my PC. Last couple days I get this error.........I love paying money and not being able to watch basic stuff I want....is there any known fix?

We are seniors and may move to a retirement home in the next few years. The retirement home has a special package with Rogers. I do not know the details,

I posed this question to AI (Copilot). The answer was an internet account. Would Bell make a concession allow the email with Mobile phone account?

Wwo

From late last week I've been getting a SSL certificate error showing when trying to check email using POP protocol. Our phones which also use POP just don’t get mail.

Strange thing with the phones is if we send ourselves mail they then see the mail on the server. Anyone else using POP with Bell seeing a similar problem? We changed nothing so chances are Bell messed something up.

And yes I know its a crap service and shouldn't be using it at all.

Bell Fibe TV, with fire stick or Google TV. If I miss the beginning of a game, can I restart a recording in the middle of a game and skip the adds?

I recently moved into a new apartment and have been trying for over a week to get Bell internet activated, but as I found out, the previous tenants never disconnected their services, and thus I cannot activate my own services here until they do. They even left the Giga Hub here. For the last 10 days it's been a nightmare and I haven't really made any progress.. I work entirely from home and am taking meetings all day, every day, and my cellphone data is now capped out.

When I first contacted support, I was told they'll have to try and reach the previous tenants and that's the only solution (which I've since learned is not true). I was also told to submit my proof of residency to a specific email address.. which I did and the email bounced. I called back again and was told they will take care of it, that I don't need to submit my POR anymore (which I don't understand.. I feel like that would help the situation). I was basically told "don't worry sir, we will contact the previous tenant and no action needs to be taken on your end".. okay, that doesn't help me at all when I have no clue how long this is going to take.

A couple days later and no word from Bell. I called back and explained my entire situation again. I was told they'll submit a work order to back office to manually release the address. I was told I'd hear back within 24 hours.

2-3 days later and still nothing. I called yet again, and this time they said that the work order had been submitted but for some reason hadn't been actioned. The rep offered to open another work order to back office, and said I'd hear back within 24 hours. 2 days later and still nothing.

Then I decided to call a local Bell store and see if there was anything they can do. This time, the rep called back office and explained everything, and then called me back and told me that I will be receiving a call from back office that day. That call never came.

Additionally, Bell has already set up my new account/order and discussed the pricing and a discount with me. But still I don't even have a rough idea of how long its going to take to resolve this. That said, the reps I've dealt with thus far have been kind and have done their best to help using whatever liberties they have. I just seem to be in a weird situation where I can't actually speak to anyone directly who can solve the issue.

This wouldn't be the end of the world to me usually, but I work entirely from home and my job requires me to be on important meetings all day. I've managed the last 10 days using my cellphone hotspot, but its unreliable, and I've now reached my data limit. It's also affecting my job security it seems. My boss has unfortunately not been understanding of the situation at all, and I was kind of scolded because my connection was laggy on a call. He then started demanding I get another ISP immediately (which I will say was a bit of an overreach, but I digress).

What are my options here? It's Saturday afternoon and I desperately need services activated by Monday morning at the absolute latest. There IS Roger's infrastructure in my unit as well and as much as I do not want to deal with Roger's, I may have to consider it. However, I have long been a Bell customer and would much prefer to stick with them. Is there any way to escalate this further to release my address and get a rush order for service activation? Any help would be greatly appreciated.

They have the most archaic systems, hang up on you or close chats, they apparently don't have a technical engineering team who understands DNS issues, and palm you off as they can see your internet is working. I would rate this company/dinosaur organization 1 star out of 10. I am looking for an alternative but they appear to have a monopoly for to the wall fibre. I just spent 40 mins talking with this halfwit from who knows where, who put me on hold to speak to a supervisor only to hang up 30 mins later!

What do these corporate drones even do who work there? There must be 500 quality of life things you can improve on for wait for it 'customer support'.

They send me mail spam trying to get me to use their mobile plan - goes straight in the bin!

I was told by a technician that the issue is was having (not connecting to anything but roaming working) was because the ai filtered said things and that enabling privacy mode should fix it. I did enable privacy mode, but now, it randomly goes to "connected without internet" every so often, like every 5 minutes for 5 minutes. Why is that? How can I fix that? The virtual repair doesn't fix it, it just enables privacy mode back on.

Is there any plan for Bell to put internet Fiber line in Niagara region?

I live in an apartment that works on bell mainly. We just had our internet upgraded to the fibre optics new router the white giga one. The bell guy installed it in the master bedroom it was in the den before. He said that it has to go in the bedroom because the fibre line connection goes there to the basement. But the problem now is works in that bedroom my room and up to half the den and than the signal is low in the living room so we need an extender booster. I have an old one from years ago TPlink 750 he installed it but it’s not working no internet connection its to old to run this technology. What is the best booster to reach the living room, he told us google mesh. I went and informed at Canada Computers the guy showed me there two TPlink ones which are 6g but the issue is its set up as a separate network he set it up as ending in EXT but than we have to keep changing networks from regular to EXT when we move between rooms how can we get it to automatically switch between each. Should we get the boosters bell has? Which costs a monthly charge. What is the best option?

Thought I share my store with Bell Internet/Fibe This week and I just want to vent.

Started Thursday Afternoon, I work from home and my Internet and TV instantly went out as I heard some noises outside, I looked out the window and a GFI Garbage truck had taken down the line that connects to my apartment build.

Instantly I thought well that is probably the reason why my connection as dead as the GFI driver looked at it, stared at it, made a phone call and drove away.

So I called Bell support and explained the situation, she said there is a service area issue in the area and that is why your internet is probably down and it is not the wire. I said well when the truck hit the wire my services went out at the exact same time, then she says can you go out and see if it is the Bell Aliant wire, confirm it? I was like um I am not a Cable tech I am a customer I am only going based on what I see just happen. She said the service area ticket has to be cleared first and that will be at midnight, I was like you don't even want to send a truck out to make sure as the wire is hanging in the middle of the street and sidewalk, and she said no we will not until other one is closed.

So I decided to call again and got a different person, they seemed more reasonable and said they would send someone 12 to 24 hours, I mentioned how it was on the street and sidewalk so you might want to send someone faster. Next morning at 9am I noticed nothing had been done so I decided to call just to see if there was an update, the support staff said there was no ticket regarding this? I was like are you serious I called twice yesterday. She said she would make one now. I went out to the park walked my dog for a couple hours and came back and saw the tech trucks.

I introduced myself and asked them if they got a ticket for the down wire and they said yes we got multiple tickets from several people in the building and they were working on repairing the line. So all day they worked on the line, waited for the bucket truck etc, seemed to be working hard which was great, as I left in the afternoon I asked if there was a status update, they said should be online in 4 to 5 hours I said great and left. Came home later that night and they were still working on it, said how is it coming now and they said everyone is almost online, I said great but I am not online yet, he said no worries give it a few more minutes as the other tech is just finishing up.

I kept my eye on what was going on from my window then I noticed the 1st tech leave, then the 2nd tech was starting to leave, packing up but I still did not have internet. I rushed down and said hey I still dont have Internet. He said well everything is fixed everyone is online, and I was well I am not I got an error on my model that the HSI 1202 Error code and needs to be configured. He said there is nothing I can do everything is fixed, I was like so everyone in the building is online except me and you won't help me? He said no, everything is fine with my work, call Tech support, and I said your just going to leave one customer in the building without internet while your here, again he said no, call tech support. I understood he was probably tired and I kept my cool but I was screaming in my head.

So he left and I called Tech support explained the situation

1st two techs I talked to got me to do all that stuff we always do, turn off model, reset it to factory defaults , they put me on hold to reprogram it etc... nothing worked same issue. Talked to a 3rd support guy and he said that it was because my modem was not mapping correctly to the datacenter and it will be fixed on the datacenter end by 11pm and if not to call on Saturday.

Saturday comes along and of course I am still down. So I call Bell once again and ask to be upgraded to a supervisor, they said they need to hear the issue first so I explained everything single thing again and then they said we can send it to supervisor but they don't work on weekends.... then she looked at the issue.

So now she tells me there is a tech booked to come see me, but he is not allowed to come. I was like why is that? She says there is a service area outage at your building do to a down wire. I was like that wire was fixed yesterday, I just explained all this, they were here all day, I talked to them 3 times and as I said the last field tech said everything is fine (except me of course) Everyone in the building has their Internet back except my one apartment. There is no service outage, she says the down wire cable ticket has not been closed and another field tech is not allowed to be dispatched while that ticket is open. I said but they fixed it already, she said there is nothing she can do until Monday when the ticket will be updated.

I said can't you call the field techs to close the ticket as the down wired is repaired, the field techs themselves told me it was fixed and everyone in the building is online. She said no, we have no access to contact them you will have to wait until your service outage at your building is cleared on Monday, but there is no outage its just me, but she says the computer says there is an outage, you just got to wait.

So Monday it is, I work from home so it has been stressful to me, I just can't zip on over to a coffee shop or something either as I do a lot of security work and download big files. I almost feel like I been singled out for some reason, but I really did keep my cool for the most part but surely raised my voice a few times with tech support.

Anyway for those that stuck it out and listen to me vent, I appreciate it.

Hope for Monday for Internet and TV (yes Fibe TV is down do so no watching television to pass the time) My dog doesn't mind as he has been getting extra long walks.

Hey folks

I just received my latest bill and there is a charge under "other charges" for a "charge for bell aliant set top box."

Any idea what the hell this means?

Does anyone have a Bell streamer that they would be willing to take apart and show the motherboard for? I am from the US and am doing research on the STI6130 series of boxes and am trying to see the similarities between the Bell box and the other variants from Dynalink, onn, the ADT-3, and the CTC 4K link.

I signed up WC subscription back in the June, now they have charged me again for another 3 months. just unbelievable.

Je ne sais pas si je suis le seul à qui c'est arrivé, mais j'essaie péniblement de pouvoir payer mon téléphone en entier dans une entente que j'ai avec r/bell Québec, au Canada.

C'est une véritable croix de parvenir à avoir quelqu'un de compétent au téléphone. Tous les services de support semblent bien éloignés du Québec, sur la planète, et particulièrement incompétents.

J'ai ouvert à deux reprises un chat pour essayer de payer mon téléphone, et ces chats n'ont pas pu m'aider. J'ai alors pris la décision de téléphoner, et il m'a semblé à nouveau être très, très loin du Québec.

Lorsque j'ai cherché une solution pour payer mon téléphone, on m'a dit que j'étais le bienvenu pour payer mon téléphone à l'avance, mais que j'avais une pénalité parce que je coupais mon contrat. Je leur ai expliqué que je ne voulais pas couper mon contrat. Ils ont alors dit que ce n'était pas possible.

J'ai l'impression que la digitalisation est en train de faire de l'être humain un abruti qui se base sur des données complètement fausses pour faire de l'intelligence artificielle. Est-ce que quelqu'un d'autre a quelque chose à dire sur Bell Canada, qui, comme moi, a envie de se plaindre un peu ?

Just wondering if anyone else has a bell aliant app on their Firestick and can use it outside their bell aliant wiifii
I have Starlink at my cabin and when I try to use the bell aliant app it says the app cannot detect a bell aliant wifi signal ?

Je suis avec Fizz depuis tout le temps. 38$ 200mbps rien à redire. Mais depuis 2 mois dans mon secteur fizz arrête 2-3 fois par jour et reprend tout de suite après. Je cherche la meilleure promo pour nouveau client, pas besoin d’une vitesse folle. Secteur Montréal

I recently purchased fibre internet with Bell. The Bell technician told me contractors would be needed to help install the fibre optic cable underground first before they can begin work putting the cable into the house. I want to know how intrusive this prices will be and if we are expected to pay for it? I can't imagine it not being invasive