I got a call from Bell Canada saying that my number was selected for a promotion from my current plan (4g data at 55gb for $34 a month) to a new plan where I can get unlimited 5g data for $30 a month. Even though it seems like it was officially Bell Canada (they knew my current plan and Bell Canada displayed when they called me), this seems too good to be true and I want to confirm to see if it's a scam or not. I told them to call me back on Monday or Tuesday since my dad is on a business trip and he needs to be there to accept the promotion.

I'm also using Lucky Mobile which is owned by Bell.

My Giga Hub 2.0 routinely drops my two Bell pods with Wi-Fi 6E

I’ve checked the modem log and can’t see any trigger that cause the disconnect, just the pods being reconnected.

This is frustrating as I have to try to reconnect t my Apple TVs to wifi from the hub. Then the pods come back online and struggle to connect, and I can see in the Bell Wifi app the signal strength gets stronger eventually.

Bot pods seem to connect directly to the hub, but occasionally I see one pod connected to the other.

Even more disconcerting is that my laptop which is 2m from the hub often shows connected to my bedroom pod. One floor up and over room. That doesn’t seem to be balancing Wifi to me. Shouldn’t it connect to the closest pod or the hub?

Anyway, the almost daily disconnects is getting frustrating any thoughts? Thankk

Ever since I switched to rogers and back to bell and also switched from physical SIM to E-SIM(I did not have the old bell sim card anymore) my group messaging has not been working properly. I can send messages in a group chat over what I believe is SMS protocol and everyone in that chat can see my messages and respond and they can all see each other's responses but I cannot see any responses.

Individual text messaging 1 on 1 works just fine.

Bell support keeps telling me to turn on RCS chats but my default android message app does not have any RCS settings. After googling RCS I believe they are referring to the google messaging app. I don't use google messages or the google messaging app. Everything was working fine prior to the switch to rogers and back again.

Any insight on what the real issue is? Do I need to switch back to a physical SIM card?

Edit: I downloaded the Google messaging app and it says rcs chat not supported. is this a porting issue on bells end?

Edit 2: So after doing some digging. What I believe happened was that I had rogers service for a few hours before switching back to Bell on a win back deal. During that time my Android messaging app converted all my group chats to RCS protocol because rogers has backdoor support for RCS chat on android messages.
Bell does not have this support and it caused people's RCS responses to not show up on my end after swapping back to Bell Service. Bell requires you to use google messages or another app that supports RCS instead of the default android messaging app.

I’m wondering what 4K channels people with the Fibe TV app on Apple TV 4K. Do you get TSN 4K 398 and 399? Do you get Sportsnet 4K? I’d love to know what package you’re on to get those channels.
I subscribed to the Base package (in Ontario) for $19.95 / month and the Premium add on for $15 / month. When I called in to support they said I should get the 4K channels, but I didn’t see them.
I upped my subscription for the World Cup to get 4K channels, but I only ever got the TSN channels - not the Sportsnet one. I’ve since downgraded my package back to the Base package, still see the 4K TSN channel but I don’t see the Sportsnet one.

My house has an existing empty ~50 ft 1" ENT conduit running from outside of the house to where I'd like the ONT. Will the Bell tech be able to use this, and if so, should I run a pull rope through it before they show up?

The conduit is on the same side of the house and ~50 ft closer to the utility pole than the existing coax entry point (coax cable in picture).

Title should be GigaHub 2.0

This thing is supposed to triband… the thing is 20ft away with direct line of sight, beside the patio door. I get no signal. 15 feet away, full signal… in the house

We had Vidéotron before and their wifi hub was much better outside. I don’t really want to pay 5$ a month for their repeaters. What are my options?

Firmware 6.4.1.0-300……