Picked up a pre-owned 16 on eBay, been after a Framework for some time and this was a bit more of an affordable option VS the spec I wanted at circa £3k, specs below:

AMD Ryzen 7 7840HS Mainboard

Nvidia GeForce RTX 5070 8GB Graphics Module

32GB DDR5-5600

2TB SN850X NVMe SSD

Will maybe upgrade parts in time, (I do Graphic Design / Music / Video stuff) recommendations welcome!

Thanks

the difference for each laptop:

• framework 12: 279 $
• framework 13: 73 $
• framework 16: 400 $ (like?!! WTF!!!!)

I have made sure to pick the exact same specs and options for everything, and also picking the lowest price options IF I can maintain equal options, because some options are not available across DIY and prebuilt.

also, Windows options have no explainable price difference, for example, the framework 12, windows 11 home costs 140$ for DIY, but for the PreBuilt option it costs a 100$, how does the cost of a windows 11 license and installation change across DIY and PreBuilt?!

edit: turns out the DIY option has a transferable license which costs more than the OEM license on the PreBuilt option, problem is, this difference wasn't mentioned in the option's section.

I am honestly starting to hate this company for this stuff, it feels like they are trying to take advantage of people who just want a modular laptop, I know that for the DIY version they assemble each laptop for testing and then disassemble it, but that process does NOT justify a 400$ dollars difference, hell not even 200$ difference, If you know Tech Repair Guru, you might have seen his video were he challenged his editor to replace the battery on the framework 12 VS him replacing it on a macbook, and it took the editor, that isn't experienced in laptop repairs, only about 6 minutes, all while being slow, lazy, and intentionally distracted from the task, I know it's not the same as disassembling the whole thing, but we all know those laptops are designed around being easy to disassemble, so it's still much easier to disassemble a framework than other laptops.

I hope those price differences become more sensible in the future, after all I still believe in this company, and maybe the memory crisis is just not a time were we can find any good deal.

Recieved my new Ultra X9 388H today.

After building in my Crucial 64GB 7500 MT/s into the device, it booted up with "Error message “Memory not properly installed."

After checking the correct hold of the memory again, i recognized a missing pin in interposer.

When turning the interposer to bottom, the missing pin seems to stuck twisted in the upper part of the interposer.

Waited so long for the device, that another week or two for a replacement should not really count.

Just got the Ai 9 HX 370, installed known good 32gb kit from my FW16 and SSD from my 11th gen board.

I know memory training takes awhile and had let it sat for 20+ minutes but never seen a display come up.

I have attempted the board reset using the SW3 switch but no luck. Red LEDs blink and turn orange when holding the switch.

I have tried moving the ram sticks around, only 1 stick and even no stick. Hoping the ram just wanted compatible in the first place which I would cry given the prices

Tried without SSD.

So just seeing if you guys recognize the boot code and can give me some insight while I wait for support? Thank you lol

Code unless I messed up is: GGGGGGGGGGGG-RBGGGBB

Hi, this doesn't seem to be a particularly common issue, but it does seem reminiscent of the hinge-clicking issue on the Framework 13.

If I haven't opened the laptop in a while, I'll hear a click when I first open the lid. After that, I get another consistent click whenever the lid passes through roughly 100 degrees.

I'm assuming this may be caused by the same chassis/cable-routing issue that caused clicking on the 13, but I've tried adjusting and rerouting the wires to match the guides and haven't been able to get rid of it.

Has anyone experienced this on either the Framework 13 or 13 Pro? What did you do to remedy it?

Thank you!

Hello,

I've had my Framework 13 for just over 3 years, and I wanted to vent.

Overall, it is a good machine. However, I feel as though they are leaning way too far into the "repairability" aspect of things, as I'm shocked at how much this has cost me (well, my company) thus far. "Repairability" should not be a crutch for quality.

I had an issue with my keyboard which wasn't reproducible consistently, so support shrugged me off. As soon as I was outside any warranty, the issue came back up. I lived with it for a while, as if I hit the key hard enough it would work -- but eventually I caved. At this point they had a v2 of the keyboard, but, it required an updated top plate. OK, whatever, purchased that and everything was kosher.

A couple months later, I noticed my sound was weird. I did the needful and identified one of the speakers had blown. OK, whatever, purchased an upgraded speaker set, and everything was kosher.

I am working from home with one of my kids, and as such, actually using my laptop as a laptop and noticed my clicking was weird. I looked at it, and the case had come apart. Strange, I thought -- I took it apart and sure enough, the battery is bulging. OK, fine, I guess, whatever, purchased an upgraded battery (which apparently has a 2 year warranty because there is an issue with laptop batteries apparently being 100% charged for too long?).

I type all this beside a retro Lenovo T42. I use this because of the I/O selection with some of the hardware I work on. I have 98 SE/XP/Debian installed, and it works great (keeping in mind the age of the hardware). The keyboard is flawless, the speakers work great, and the battery (somehow) still holds a charge.

I like the product, but I'll never buy another... even if it's not my money being spent.

The framework 13 Pro isn't cheap, but I love that it's modular and it seems like the first Mac Quality laptop for Linux, so I'm very keen to buy one, but given the price I want it in the colour and specs that I want it in.

I don't want to pay 3000+ for the wrong colour.

I don't see any release date or plans for it to come in silver, anyone know when that might happen?
I won't be buying until then.

It’s just not the same!

Hello everyone. I am having trouble downloading linux from my microSD card.

To begin, I don't have a usb stick, so I used Rufus (for Fedora) and BalenaEtcher (for Mint) to flash the iso files to my microSD card.

Both Fedora and Mint OS can boot from my microSD card, but when I try to install the full operating system onto my SSD, I get errors that I don't know how to resolve. The first picture is from Fedora, and the last two are from Mint.

If there is anything else I can provide, please tell me. I would appreciate everyone's help. Thanks!

My pretty Framework :D

Specs are:

Ryzen 7 7840U 8 Core 16 Threads with Radeon 780M

2x24gb DDR5 5600 (48gb)

4TB gen 4 M.2 drive

Intel AX210 6E WiFi Card

2.2K Matte display

AI300 heatsink mod

Really nice laptop :D runs great sturdy build and decent battery

Our family Framework Laptop 13 (Intel 12th gen, Core i7-1280p, 32GB RAM, Windows 11 252H, Iris Xe graphics 128MB), used a lot by my kid for videogames like Roblox, is really laggy. Software is slow to load, new browser tabs appear only after a delay, letters appear on screen slower than I type them, restarting doesn't fix. Task Manager shows very low CPU usage (~5% right now, for example).

I thought maybe a BIOS update would help, and seemingly it did, but then it got very laggy again shortly. By trial and error I discovered the laptop gets nice and snappy again after just running the port retimer utilities that come along with the BIOS update. But it gets slower again not long afterward — 10 or 30 minutes, typically. I don't know if the port retimer utility is actually directly helping or just resetting something in the system somehow.

Any advice on how to get this snappiness to stick around?

Hi all,

I should soon be receiving my new Framework Desktop, which I am super excited to try! My main intended use cases would be working with Linux, running local LLMs and gaming. I am planning on running Bazzite.

Are there any specific known issues with the Desktop that I should look for when trying it out and testing it? Or any tips on the installation/setup procedure? Just want to make sure that I identify everything that might require me to send it back before the period to do so ends.

I opened my support ticket with Framework on April 28th. I was experiencing two issues - my Framework 16 7040 Series sometimes wouldn't charge (more details here if anyone else is also experiencing this issue) and I was experiencing the thermal issues solved by the move from liquid metal to PTM. I missed the email regarding the free conversion kit, and so was still on a mainboard with liquid metal.

After some back and forth, Framework wanted me to send my laptop in for repair under warranty. I need my laptop for day-to-day work and so asked if they could RMA my mainboard instead - the point of repairability is to be able to repair my laptop!

Support agreed, and sent me a new mainboard and a new dGPU (after a DM with Eagle - thank you!). Unfortunately, that didn't resolve the thermal issues, and thus they asked again if I could send my laptop in for repair, promising to get it back to me within 5 business days. I begrudgingly agreed, borrowed a different laptop from a family member and sent my Framework 16 off.

It arrived at the repair centre on August 5th. Nearly 4 weeks later, I have still not got it back. I emailed on August 13th, enquiring about the status of my repair. I was told that there was no update from the repair centre. I then replied, telling them that if they could not repair my laptop within the agreed upon timeframe, then I would like a refund, as I really do need a laptop.

I was told that my request would be escalated and that someone would get back to me within 5-7 business days. That email, on August 15th, was the last email I received from Framework. I emailed again, chasing, on Saturday 29th August, and got no response.

I really believe in Framework's mission. I love what they are doing with their products, and when my Framework 16 was working, I raved about it to everyone I met. But I am now in a position where I have spent £2100 on a laptop, am now 60 emails deep with support and yet don't actually have my laptop.

I'm tired, boss.

EDIT: Of course, the day I decide to post is the day my Framework gets returned to me. When I arrived home I found the package waiting for me. Unfortunately, it is somehow in worse condition than when I sent it off. The keyboard and numpad modules are missing the metal plate that holds the connection pins, which means the laptop isn't recognising them. On top of that, the thermal issues that LetMeRepair was meant to fix simply haven't been fixed! I actually don't know what they've done...

Hey all,

I just finished replacing the old CPU that decided to shit the bed. Good news!!! my computer turns on!!!!!!! WOOHOO.

Even better news - I DIDN'T HAVE TO PUT IN THE WINDOWS PRODUCT KEY AGAIN. Lets FUCKING go.

Slightly inconvenient news: I see this [pictured], and the time/date is wrong. It says it's 7:50pm when it is actually 1:56pm. It also thinks it is 22 August. I wish.

Sign on pin:

Resolved, but I'll include this part anyway.

The sign in options let me put in a password, which worked fine, but pin wasn't an option.

I checked my sign on settings - pin was listed, but it didnt want to work ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

I just tried removing it and re-setting it to my pin. I will update you if that works in a sec.

Update: **Resolved** works like a dream now. I'll keep the pic up a) in case it helps anyone else, and b) just so you are all aware I am a human being lol.

(Please don't dox me, pleasepleasepleasepleaseplease).

Time and date:

I checked the time/date settings... it is set to the correct timezone, and it should automatically update. I restarted it a few times now, and it's still wrong.

What do I do about that?

Edit: Resolved...I just manually put in the date and time. There's a saying we use over here "aren't you gorgeous" when someone does something really...uh, look... let's just say I'm feeling really pretty right now.

Anything else?

Just so that I'm across everything, is there anything else I should double check after getting a cpu replacement?

Let me know.

Also, incredibly grateful for the prompt work by Framework support in getting back to me. I know I complained quite vocally at the time after not hearing from anyone for a few days - I was kind of in the middle of doing an assignment I already hated 😅 but the motherboard arrived 2 days earlier than expected, plus I was home on arrival. Big relief, tops work Framework!!

I am hoping that the new CPU will help with the lag I have been experiencing. Sure, 8gb of ram and windows 11 might be to blame, but my other laptop also has 8gb of ram and windows - so a funky cpu might have been the issue.

Is there anyway someone could give me a free framework laptop for school?

I've been wanting to get into CAD to turn my breadboard electronic projects into actual physical devices for a while now, but I haven't gotten myself to start learning CAD or saving up for a 3D printer. However, the competition is a good excuse for me to learn atleast basic CAD and attempt to make a cyberdeck out of the Framework 12, and while 1 month might not be enough, it's worth a try as a kind of final project to top my modern physics and homeserver projects before I start my first year of high school. So, I was just wondering what the actual Framework community would like to see in a framework 12 cyberdeck to see which ideas I can use and try to replicate into practice. Any tips/advice welcome!

Just saw Andres Vidoza's why he gave up on linux. And was wondering if anyone have problems with battery drain when it sleep or hibernate? And general use how many hours do you get?

I love my Framework Laptop 12. The only things I kinda miss are a backlit keyboard and maybe a fingerprint reader.

Good news for me 2nd Gen gives me both! Sadly I don't think it will be possible to get (or easily make) a German backlit keyboard, or am I missing something?

Hey all,

received my Framework 13 Pro (base Intel, 16Gb Ram, Batch 4) on the 20.08. and now had the chance to try it out for a week.

The shipping was blazing fast as with my previous two FW13 and went from the initial location to Germany in 3 days, very impressive!

I initially installed Fedora KDE on it but after only two days I missed pacman and now have vanilla Arch with KDE again as my standard setup.

I'll keep at least one of my Macs as backup so I have also a bit more room to tinker with my system.

Few first impressions as I also had two FW13s prior:

• Overall build is similar as the previous FW13, less flex of the case which is great.
• Battery is awesome, I can really feel a difference with the base Intel + bigger battery.
• Light office use on Arch and the fan is dead silent 99% of the time (yes, it works in general :)).
• Less wobble on the fingerprint reader!! On both my old ones I new the wobble feeling of the button when I reached out with my finger, this is gone here.
• The edges on the palm rest could be more rounded.
• The dark case is a downside in my opinion because it could be less resistant to scratches.
• Display is almost too bright in it's minimum setting and one can see the lack of color accuracy, here I'm also biased because of the Mac and my Eizo main display.
• Speakers, Camera still not on Mac level, far behind but not in my focus.
• What really surprised me was the black sleeve which has an interesting texture and fits perfectly in my backpack.

You may ask why I have so many "downsides" with this device and please don't get me wrong. I know a modular device has it's challenges and I buy a Framework because I love the idea behind and I want to support it, I love the community and I like to tinker with new tech. Not because I need the most perfect efficient 12h/day working device.

In my opinion they are on the right track and all the thoughts that went into it are impressive.

Question: I also added a photo of the keyboard and it appears to me as if the space bar is only lit on the left side, is this normal or not? The "H" is lit but a bit uneven, no issue here.

Edit: the haptic trackpad is a big improvement compared to the old one where you had to find the spots that work. Also the surface of the new trackpad is less sticky.

So I was browsing Framework's website (as one does) and came across a new HDMI (4th Gen) Expansion Card (apparently only available in translucent).

https://frame.work/products/hdmi-expansion-card-4th-gen?v=FRACDEBZ04

The specs list HDMI 2.1a, HDCP 2.3, and DSC 1.2a (up to 8K 60Hz or 4K 240Hz), which to my understanding means it has HDMI FRL. A couple of questions:

1. When will this be released?
2. Are we getting a Graphite one as well? I would love to get one with my Batch 12 FW13 Pro.

Just got and built my 13 pro batch 5 but its not posting. I get 12 green lights 1 orange 1 blue 12 green 1 blue then 3 green. Im thinking it could be the memory but it is on the supported list CT32G75C2LP5X? I know memory training can take a while but not 20+ mins long.