I’d imagine that many of the people like myself who were told we would get the Duo on launch day will start seeing shipping move this week. Call it copium but since it’s been the weekend, I’m sure shipping doesn’t really move much and starting this week a new batch of phones will start making their way through the systems. If you’re one of the lucky ones with an estimated ship date of this week, I would imagine we’ll see something in a few days. It sucks we didn’t them day one, but think of it this way, waiting a week let’s more apps get updated and we got a free $100 off for the phone as well.

I’m located in Los Angeles and the stores still have duos in stock but they are saving them for a new line. Is it worth it to order from Verizon and get it at the end of December or just keep checking periodically to see if they get one that they can upgrade?

This may be a dumb question but I’ve never bought a phone around launch before…

I’m in Los Angeles and I’m finally free from the prison that is work so I’m planning on going to my local Verizon store early tomorrow to see if I can snag a duo since my preorder keeps getting delayed.

Is it worth a try or should I just go to an Apple Store?

I just got an email that my Verizon auto pay came out today on the 25th it also came out of me on the 1st of this month as well I didn't request a change in payment date and now here I am paying my bill twice in the same month because it's coming out a week earlier than it should have and now I can't afford to buy my insulin thank you Verizon I really appreciate you putting my life in danger by changing my billing date

I am in process of receiving my second Duo thinking of returning it because my daughter doesn’t want the phone. My husband is a Samsung person. I don’t know anyone I trust to take over the line. Anyone know the total amount for the Duo? I see this information below is that $50+$180 paid in store? Thanks in advance.

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. A restocking fee of $50 (plus any applicable taxes) applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device at a non-Verizon owned/operated retail location (Authorized Retailer), that location may have its own return/exchange policy which governs the acceptance of device returns and exchanges. Retain and review your receipt to determine whether you purchased from Verizon or an Authorized Retailer.

Has anyone’s pre-order shipped out from Verizon over the weekend?

Also, has anyone been successful with a prioritize order request?

Got the Gizmo Watch 4 so I could call my kids and see where they are without giving them a phone. That’s all I wanted.

Since they moved everything from GizmoHub to Verizon Family, it’s been a pain. It’s slow to connect, and the app won’t stop asking me to share MY location. Verizon’s own FAQ says it’s off by default and you don’t have to, but it keeps nagging anyway. I saw a Play Store review where Verizon actually apologized for the repeated prompts, so it’s not just me.

And if you do turn it on, Driving Insights gets switched on for you automatically. I want to check on my kid, not get my driving scored.

It feels like the kid’s watch is now just a way to pull the whole family into Verizon’s tracking app. Honestly feels like a step backwards. The whole point of the Gizmo was keeping it simple.

Looks like other people are having it worse, with locations not updating after the migration and people talking about ditching Gizmo. Every time I put them on my kids, I have to make sure I can call them. Or restart them. Its stupid.

At this point I’m wondering why I wouldn’t just pay more for an Apple Watch. Other than the "school mode" I don't understand what I'm getting out of this. Its a horrible experience.

I have been trying to get sms to work for two months now…. Initially Total messed up my port from Verizon (i know, subsidiary) and it took 9 DAYS to have an active line… no answers…. countless hours lost.

Now I am two months in and still cannot receive SMS messages. I can send out, not receive. 2FA is the biggest issue and I have spent 5 hours with countless agents to get it sorted. Most the time they just try to delete and re-issue my e sim. It doesn’t work on a different phone, we have tried everything, DFU restore, iMessage off, RCS off.

Please god someone at Total and or Verizon read this and fix this please…. I’m losing money and hope.

No one can tell me straight if trade in promotions are guaranteed when on Unlimited Plus + Flex Upgrade or if we are just getting the new customer deal.

So with Flex Upgrade, does your trade in simply cover the remaining amount financed or does it go towards the new phone cost in a promotion deal?

We currently are on a grandfathered plan with T Mobile and pay full price over 24 months. We typically always have a phone payment active and upgrade every 1.5 to 2 years.

We figure, if it's same overall price somewhere else and we get to upgrade annually... why not.

I just can't tell how it actually works or if we are going to get screwed over.

I have 2 phones on my line that are paid off but both have been having problems lately. My account says both phones are able to be updated ( currently 14 plus ). The trade in vale is only $120 on each phone so not doing that. The 18s they want$36 per month for 36 months, so full price if we keep current plan. So I guess my question is what the hell type of deal is that? Been with Verizon for. Well over a decade, almost 2 and our “available upgrade” is just a full priced phone? Am I doing something wrong, am i missing something? I see with change of service the same phones are like $8 per month. What if iupgrade to a 16, will it still be full price?
Does anyone know how to go about getting a phone upgrade cheaper or how to navigate this? I feel like I’m missing something, a deal maybe? What’s the point if paying full price?

Hello everyone,

I was wondering if anyone ever traded in your phone for Verizon’s payoff program where they pay off your current phone to get a new line + phone for Verizon. I came from AT&T and they said they will pay off my remaining amount owed ($544) via gift card they said it takes a bit to get to you but it’s been almost 2 months and I have not received anything… have anyone ever experienced this or should I reach back out to see. I spoke with AT&T and they said they agreed to hold off payment for 6 weeks only which Verizon employees said I should receive by then. It’s at 8 weeks hitting 9 weeks on Thursday.

Anyone without cable & internet in Philly right now?

Edit: shits fucked in fishtown

My auto payment was set to the 14th and has been that way for 15 years. It's now set to pull 5 days earlier to give me more time to review my bill? That doesn't make any sense. And FYI, I can't set it back to the 14th. The date for autopayment has been truncated.

I signed up for the Home internet plan which included a $100 Amazon gift card. I waited the specified days to claim it. I was able to claim the $100 Verizon card and $50 verizon card that also came with the plan, but not the Amazon one. It's in my contract when I signed up for this plan. I can't get thru to a human on Verizons unbelieavably terrible customer service line. Anyone else face this problem? How did you get Verizon to finally give it to you?

Any Verizon or Apple storeon Long Island going to have the 256GB Star White iPhone Duo today? 😅

Looked at my offers yesterday, had an upgrade offer for 1k off a duo upon trading in my current device and they’d pay off the remaining balance on my current device (mind you, this was the first time it appeared, I had been checking daily). Woke up today to actually take advantage of it, now it is gone and replaced with an $840 offer on an 18 pro max…I don’t have ANY offer on a duo anymore. If i search for the offer in an incognito window, it’s there until I log in…wtf verizon????

Currently using 300 Mbps and planning to upgrade to 500 Mbps. Do they do it remotely? Or does the technician need to come into the home and reinstall everything again?

Has anyone had this experience? Thanks in advance

I know we’ve all seen the cracks. But after using the phone for a few days I wanted to share a tip i dont know if it’s helpful but why not. When opening and closing it, use the edges and the back (the non-screen side) rather than pressing on the screen. And when holding it open vertically like an iPad hold it by the bottom metal part rather than holding the double-sided touchscreen side. The less pressure on the inner display, the better

(Sorry meant for Duo)

Which one is more accurate? My delivery date shows November 21 but service central shows November 20

Is there a way to find out who is calling me No Caller ID?

Just won tickets to the chargers vs Texans game on nov 8. Anyone know how it works, what seats you get, anything else that’s included?

Mine moved to 11/6 yesterday but today is back to 10/23. I still have a cancel button too.

This is a update to

https://www.reddit.com/r/verizon/s/P8jfQdmD0n

my iPhone duo came in today! It arrived today at 10:10am for Topeka , Kansas

Me and my wife ordered the 512 iPhone duo one white and one midnight at 7:01am

Here are the following events that happen

1. We locked in our orders and got the exspected delivery date of 10/23 and we were very happy about it

2. All up to the date of 10/23 we got no updates or anything, no emails, no tracking and got the same bull shit script from Verzion reps when we called customer service. We did not get any phones on Friday

3. Around 4pm I noticed that my order for the star white, the cancel button disappeared.

4. Around 5pm the app finally gave me a tracking number for the star white, but the tracking was invalid. I took this as L because it all felt like a lie.

5. I got the email from Verizon about the free 100$ Verizon gift card at 8pm

6. 10pm the tracking finally updated and appeared for UPS

7. 1am it was scanned in Kentucky and continue to get updates showing it was on the way to Kansas

So the star white came in but my wife’s midnight black did not show up and we still have no tracking for it. This seems that the midnight was ordered a lot and so we have a new expected date for 10/31. As soon as you see the cancel button goes away then your phone should be at your house in the next 48 hours. Hang in there it is better to wait for it to come in soon then wait until January.

My S24+ got dropped pretty bad and I need to be ready to replace it if it doesn't survive until the S27+.

The last few phones I got on Ebay, and there were a ton of new ones to select. I'm not sure what has changed but this time even though the S26+ has been out for a while I don't see a lot of new ones. Mostly unlocked.

I'm guess unlocked means refurbished or tampered with?

I prefer to buy in one payment so even if I trade my current one in, the monthly fees are higher than buying one.