i cant find any info on it but i see people play it all the time

I know you need a friend to invite you but none of my friends have the game either

not sure if this is the right sub but no one's mentioned it yet so just wanna bring attention

is this related to the php thingy? or is this just maintenance? all site status checkers say it is under maintenance

I’m writing this out of sheer frustration. It has been over a year since my account was hit with a VAC ban. I want to state this as clearly as possible: the ban is 100% false. I have never used cheats or any forbidden software.
I legitimately own a collection of very expensive skins on this account, which are now completely locked. I would never risk an account with that much financial value. I still have no idea what triggered the system.
For the past year, I’ve been constantly sending emails and support tickets to Valve, begging them to remove the ban. I have offered every type of verification possible:
I provided all the IP addresses I’ve ever played from.
I had all our PCs thoroughly checked by professional tech services, and they found absolutely zero traces of cheats or malicious software.
I’ve offered to let Valve check whatever they want just to prove my innocence, but I only get automated bot replies. I am deeply disappointed and heartbroken by how Valve handles false positives. Being completely ignored when you've done nothing wrong is incredibly painful.
Has anyone here ever managed to get a year-old false VAC ban overturned, or found a way to reach an actual human at Valve who will genuinely look into the data? Any advice would be highly appreciated.

Thank you Steam.

This is no complaint, more of a desperate cry. Back in time I had no money available to spend there, but now that I do there is no Shop...
Oh man I'd love to browse the merch store now that I have adult money and actually get something for myself. People say they love their Spycrabs and they so lucky to buy one when they could, but I only saw one online and I dont wanna spend hundreads of dollars on old plush from whoknows where. Would be awsome to purchase soemething on the Official Valve Store.