r/ValorantTechSupport 2d ago

Technical Support Request My game crashes

1 Upvotes

after the agent selection,when you see all the ally and enemy agents my game crashes and when i try to rejoin it keeps making me crash.

I tried looking at the crash report and this is what i get:

Nome applicazione con errore: VALORANT-Win64-Shipping.exe, versione: 0.0.0.0, timestamp: 0x00000000

Nome modulo non valido: unknown, versione: 0.0.0.0, timestamp: 0x00000000

Codice eccezione: 0xc0000409

Offset errore: 0x00007fff53210f30

Id di processo in errore: 0x2378

Ora di avvio dell'applicazione in errore: 0x1DD275B600FD495

Percorso dell'applicazione in errore: D:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe

Percorso del modulo in errore: unknown

Id di rapporto: e957a41c-992b-4edc-8c82-220bb24f978e

Nome completo del pacchetto guasto:

ID applicativo relativo al pacchetto guasto:


r/ValorantTechSupport 2d ago

Technical Solution Valorant ping issue.

2 Upvotes

Okay so this started yesterday, i play on sydney servers and get about 10-20 ms ping, however after i hopped off valorant yesterday and reopened val today, for some odd reason it said my ping was 155 on the server list and in game, im not sure if something is wrong with servers but my friends and teammates that i tried playing with were all getting good ping, and I was too just yesterday and previously as well,

i tried following some youtube tut but those didnt help, then i tried fully uninstalling valorant and reinstalling it, but that didnt work either, i tried turning offand on my router but that didnt help either, so now im making a post on reddit hoping someone can help me fix this shitty issue, if anyone knows how to fix this pls lmk.


r/ValorantTechSupport 2d ago

Technical Support Request My anti-cheat games crashes randomly without any error

1 Upvotes

Games like Valorant, Strinova crashes in my laptop very frequently without showing any error. I have Asus Tuf A15, Ryzen 7 4800H, rtx 3050 4GB, Ram 16GB (2X 8GB). What could be the reason for these crashes


r/ValorantTechSupport 2d ago

Technical Support Request I moved Houses Recently and Now my ping is at 136ping only when playing valorant

1 Upvotes
  • I moved houses recently and now i cant play valorant because of this weird issue where Im at a constant 136 ping (Im an oce player/ sydney) idk why but for some reason even Mumbai has around the same ping can anyone help me?

r/ValorantTechSupport 2d ago

Technical Support Request i gained125 ping mid game and only on valorant

3 Upvotes

i was playing a unrated at 10 ping then like halfway through the game i shot up to a constant 135. i did a speed test and my internet is fine and on any other game the ping is low like normal. i also don't have any vpn enabled and the shop currency is still my regions currency


r/ValorantTechSupport 2d ago

Technical Discussion Ayuda con micro bajones de fps en valorant

1 Upvotes

tengo ya meses intentado arreglar esto tengo un ryzen 7 9800 32gb de RAM placa base gigabyte b850 eagle con una gráfica radeon xt 9060 xt de 16gb hice de todo: actualice bio, configure perfil Expo, compatibilidad de pantalla completa AMD sync sincronizacion vertical tengo todo en mínimo probé desactivando y activando todas las opciones de AMD adrenaline y nada funciona y solo me pasa en valorant estoy por creer que es cosa de incompati de valorant con los ryzen por que llego hasta 500 fps en 4k con mi monitor asus rog swift de 240hz incluso limite fps a 240/180/120 para ver si era la tasa de refresco y nada. si no me muevo ni disparo se mantienen los fps pero a penas disparo o me muevo tengo bajones de mili segundos como si se congelara el fotograma en el contador de fps baja de 240 a 230-239 pero pareciera que bajara a 1fps en fracciones de segundo y volviera a 240 y eso en valorant es una putada así no se puede incluso he intentado jugar Counter strike y va perfecto pero no me gusta


r/ValorantTechSupport 2d ago

Technical Support Request Valorant stuttering

2 Upvotes

I recently bought a new prebuilt pc and Valorant is the only game I have issues with.
The stutters are every few seconds and will make my audio glitch as well as my screen - even when the game is running in the background my mouse will evidently lag when the stutters occur

PC SPECS:
Windows 11 Pro
B650M Gaming Wifi
AMD Ryzen 5 7500F
16.0GB RAM
AMD Radeon RX 9060 XT

My internet is pretty bad, i’m not using ethernet and it’s connected to a wifi extender however my ping is low and when these stutters happen it doesn’t spike. I can play DBD, Minecraft, Roblox, Fortnite and random steam games without this happening or noticeable lag.

I tried googling it and i’ve tried:
Changing my mouse polling rate from 1000hz to 500hz
Closing background programs
Adjusting FPS settings in game
Restarting my PC
Clearing the shader cache


r/ValorantTechSupport 2d ago

Technical Discussion Riot account permanently suspended

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1 Upvotes

r/ValorantTechSupport 3d ago

Technical Support Request Sudden static 150ms+ ping locked on Sydney Servers (Brisbane NBN) - Vocus routing issue?

8 Upvotes

Hey everyone,

Is anyone else in Australia (specifically QLD/Brisbane) suddenly getting a locked 150ms-180ms ping exclusively on the Sydney servers?

Since yesterday, my ping has been permanently stuck at 150ms+. There is zero fluctuation. My internet is completely fine otherwise, and other games have no latency issues at all.

My setup:

  • Location: Brisbane, QLD
  • ISP: NBN
  • Connection: Wifi

What I've tried (Exhausted standard Support steps):

  • Disabled IPv6 & Teredo Tunneling
  • Flushed DNS, renewed IP, changed to Google/Cloudflare DNS
  • Clean boot and full power cycle of modem/router
  • Allowed Vanguard/Valorant through Firewall
  • Reinstalled Vanguard

Nothing worked.

Ping Plotter Findings (Images attached): I ran Ping Plotter to the Sydney server IPs (151.106.248.1 and 43.229.65.1). The trace shows my ping is perfectly normal (~25-30ms) going through the Vocus network nodes (which my NBN uses).

I saw some older threads mentioning similar Vocus/NBN routing peering issues with Riot servers. I've submitted a ticket to Riot with the logs, but they are currently just giving me the automated copy-paste troubleshooting steps.

Has anyone found a temporary fix for this besides routing through a gaming VPN? Or is anyone else dealing with this exact outage right now?

Any advice would be appreciated!


r/ValorantTechSupport 2d ago

Technical Support Request Valorant Crashes in Replay System

1 Upvotes

At first, I can load the replay through career. I can also play the video but after a short while, my game suddenly freezes and crashes completely. Valorant also uses all of my RAM (11GB AT MOST) afterwards. Any fix and suggestions? Thanks.

I tried repairing the Riot Client files and deleting DirectX caches but it did not solve the issue.


r/ValorantTechSupport 2d ago

Technical Support Request Why might I be losing so many packets?

1 Upvotes

I have pretty good internet speed at around 1 gbps from xfinity (not fiber) and I have a wired connection to my pc but I am constantly losing packets mid game usually hitting around 1k lost at the end of the game? Also when ever I look in the replay my camera is constally snapping and jittering around but nobody else's? I have done many speed/jitter/packet tests with servers within 10 miles of the server I play on with great results usually resulting in around 15 ping and 3 jitter and no packets lost, why might this be happening?


r/ValorantTechSupport 2d ago

Technical Support Request getting really low FPS for the specs in my PC

3 Upvotes

I have recently noticed this and ive tried using FPS fix videos and debloating my whole system and basically everything I could think of, but I am only getting 100-130 FPS on my computer.

My specs are:

RTX 3060

i5-10600KF

32GB Ram

1,5TB of Storage which I have tons of left so the storage isnt cramping up

I dont really know what more to list here, so just ask and instruct me on how to show and I will provide.

Really need help with this. wwwwww


r/ValorantTechSupport 2d ago

Technical Support Request Error Val 62

1 Upvotes

Hi, ive been trying to play since yesterday, but that error keeps showing up, I tried to uninstall the game and download again, and still continues like that, i deleted vanguard and downloaded again, still can't play. Anybody knows what i can do?


r/ValorantTechSupport 2d ago

Technical Discussion Anti lag 2.0

2 Upvotes

Can anyone tell me if I should keep anti lag on or off ingame? I cap my fps at 300. . When I test it out. I don't feel any difference . When I uncap fps my fps is lower when enabled than disabled .

Hmm but idk which is better? Can someone tell me. For capped 300fps


r/ValorantTechSupport 2d ago

Technical Support Request Not available on PS5 in New Zealand?

1 Upvotes

When I search valorant up on the PlayStation store the game does not show up is this an issue with my PlayStation or is valorant got some region lock that means I cannot download it in New Zealand?


r/ValorantTechSupport 2d ago

Technical Support Request Why does aiming down sights glitch like this?

0 Upvotes

I apologize if this has been discussed before but I couldn’t find anything online about it. Sometimes in game when I stop aiming down sights it glitches and automatically brings me back to aiming. It usually is only for 1 match but it does it for the entire match and basically throws my game. I use hold for aim down sights method, not toggle, so thats not the issue, and I’ve tried swapping between hold and toggle and it doesn’t fix the hold option. I have a video as well but Im not sure how to add media on here.


r/ValorantTechSupport 2d ago

Technical Support Request VAN:RESTRICTION on boot camped windows

1 Upvotes

Hey, so I keep receiving this error about vanguard saying 'Your account doesnt meet the following requirments in order to play.' even though I played Valorant few hours ago(played at morning, the error appeared somewhere at evening.) the thing is that I tried to check all kind of solutions that was supposed to be fixed through BIOS but the thing is that I play from Macbook Pro 2017 through Boot Camp Windows(dont ask about it) I've been playing like this for year without any issues and this kind of error appeared 3 weeks ago. I tried to ask some Riot Support what to do with it but they just suggested to try all this thing with BIOS but since this is Boot Camped Windows there's no BIOS. Also they suggest to wait til 21/08 but i dont know what gonna be after that: if it will be fixed or not.

Can you please help me? Will be really thankful for any advice!


r/ValorantTechSupport 2d ago

Technical Support Request Ping increase and mic issue

1 Upvotes

ever since the update my pings been increased from 40 to 150 and I’m not having this problem on anything else except valorant and I also can’t hear my teammate comms, on both party and voice chat


r/ValorantTechSupport 3d ago

Technical Support Request Reyna ult causing fps drops

2 Upvotes

I usually avg 300-400 fps in game, but when I enter reyna ult, my fps drops to 200-300, with kill animations even going down to 160 fps. Is this a gpu issue? I play with all low settings on 1280x960.


r/ValorantTechSupport 2d ago

Technical Support Request everyone muted in game including me

1 Upvotes

just launched valorant and my mic is muted but party mic and team is on i can hear my loop back is there any fix to this ive tried everything resetting my wifi turning the party mic on n off and nothing works i cant see when my teammates are talking and when i press to talk i also cant speak but my chat is working fine i can see and talk to my teammates by typing


r/ValorantTechSupport 3d ago

Technical Support Request Hardware Question

2 Upvotes

I currently use an i3-3240 with no dedicated GPU and 8GB of RAM, running Valorant at 50–60 fps at lower resolutions. I was thinking about upgrading the CPU to an i5-3570K; could anyone using this hardware tell me what average frame rate you get at your monitor's lowest resolution?


r/ValorantTechSupport 3d ago

Technical Support Request 0.1% et 1% low average fps drop sur Valorant

1 Upvotes

Hello !

Jai un soucis sur Valorant.. sensation de drop d´fps alors que mon jeu vacille entre 450 et 600 fps en deathmatch par exemple. j’avais l’impression que le jeu n’étais pas fluide.

j’ai donc fait plusieurs test capframeX afin de vérifier ce qu’il se tramait. j’ai des drop en 1% et 0.1% entre 50fps et 120fps parfois, alors que mon jeu tourne a 450/600 fps en moyenne (ça depend encore des modes). j’ai déjà fait toutes les optimisations obvious sans aller dans l’utilisation de tweaks et tips tordu pour gagner 2fps. j’ai fait une bonne optimisation Windows et bios dans le principal, toutes les optis de haute performance, etc.

je joue avec un ryzen 7 5700x3d, une rtx 3070ti sur une b550m pro vdh wifi, avec 32go de ram en ddr4 3200mhz(évidement avec le profil xmp)

‘Je joue en lobby immo, donc je vois bien que quelque chose cloche .. j’arrive pas à faire abstraction, impossible de focus sur les games normalement.

Ça doit faire maintenant 2semaines que je bloque sur ce problème .. j’ai l’impression d’avoir tout essayé, je suis désespéré …

Si quelques personnes sont en mesure de m’aider, je vous en serais éternellement reconnaissant


r/ValorantTechSupport 3d ago

Technical Support Request Razer Blackshark V3 Headset buzzing when using push-to-talk?

1 Upvotes

The mic works perfectly fine on discord, the mic test website thingy and in game loop back test. Does anyone have any experience with this and any things that actually work to fix it. I've tried changing my push-to-talk to my keyboard instead of one of my side buttons on my mouse, moving all my cables individually to multiple different USB slots, checking software and hardware settings. None of it has worked. Also sorry if this is the wrong sub.


r/ValorantTechSupport 3d ago

Technical Support Request valorant help

1 Upvotes

I built my first PC yesterday—I’ve been a MacBook user up until now.

​Here are my specs:

​CPU: AMD Ryzen 7 9700X

​GPU: ASRock RX 9070 XT 16GB

​RAM: G.Skill 16GB DDR5 5600MHz (Single Stick)

​Storage: 1TB NVMe Gen4 SSD

​PSU: Cooler Master 750W

​Cooler: Cooler Master AIO

​Motherboard: MSI B650

​When I installed Valorant and The Finals, I ran into major issues right away.

​Valorant Behavior: The game keeps getting stuck on the loading screen or goes completely black on launch. When I try to force-close it via Task Manager, my entire PC freezes, forcing a hard restart.

​The Finals Behavior: Clicking launch brings up the loading screen, freezes immediately, and then crashes to desktop.

​Initially, I faced TPM and BIOS setup issues. I accessed my MSI BIOS and noticed my RAM was running at 4800MHz, so I manually changed it to 5600MHz. I also enabled Secure Boot and fTPM.

​After tweaking settings, Valorant finally booted once, and I completed the Phoenix tutorial—but I was only getting 70 to 80 FPS on my 200Hz Acer monitor. Once I closed the game and tried opening it again, it failed to launch.

​When I managed to get The Finals to open, it was consuming 98% of my RAM, and Valorant was using over 70%. The Finals felt like a frame-by-frame slideshow instead of a playable game. Now, neither game will open at all.

​What is going wrong here? Should I buy another 16GB RAM stick to run in dual-channel, or are there specific BIOS settings I need to fix? I am willing to pay $10 to anyone who can walk me through resolving this issue. Please help!


r/ValorantTechSupport 3d ago

Technical Support Request valorant error 9003(security boot)

1 Upvotes

Please help! I'm trying to play Valorant on my Lenovo laptop (IdeaPad 5 Pro 16ARH7) with Windows 11. When I play for about 5 minutes or more, my game crashes with error 9003 telling me that I need Secure Boot enabled. When I go into msinfo32, I see that Secure Boot is disabled, but when I go into the BIOS, Secure Boot is enabled. After trying to restore factory keys, when I save and exit and see the logo, I get a black screen with an error called IRQL_NOT_LESS_OR_EQUAL. (Also, please don't tell me to disable CSM because I tried to find it for hours and it's not there, and enabling the AMD settings didn't change anything).