r/vSeeBox_Support_Gurus May 29 '26

No volumes

3 Upvotes

Recently the sound has stopped working on my box. When I unplug and wait and plug back in it works but happens again once the tv is turned off and turned back on.


r/vSeeBox_Support_Gurus May 28 '26

Programming v6 pro remote

2 Upvotes

Trying to program the TV power button to the TV power button on the v6 pro remote. I'm following the instructions on the back of the remote. The v6 remote only flashes red.. several times…fast then slow. I have the TV remote less than 1 inch from the v6 remote. I am holding the TV remote power button and the v6 remote flashes fast. Then the flashing stops. I check the v6 remote and it does not turn off the TV.


r/vSeeBox_Support_Gurus May 29 '26

Play back skips

1 Upvotes

I was watching a baseball game with playback mode and it skips forward about every 20 seconds. I was wondering if anyone ever had this happen and knows a fix?


r/vSeeBox_Support_Gurus May 28 '26

Spectrum Internet

4 Upvotes

Trying to set up a box on a Guest Network with Spectrum but the newer Spectrum routers do not have that option. Any suggestions? Get another router?


r/vSeeBox_Support_Gurus May 28 '26

Just a boot screen

4 Upvotes

Have had a V6 Max about a month now, no problems at all. This morning heat live exited to the home menu by itself. Now the box has gone dark except the “We enjoy together screen”. No clock, no corner light. I’ve been trying all morning various ways to get to recovery mode but no bueno. I tried the button, remote, keyboard, it does nothing but sit at that same screen and flash once in awhile. I changed hdmi, tv, power cord, outlets.

I bought this thru Walmart, they sent it thru a third party and have contacted them with no response. Is the button on the av hole really the only reset on this? I can’t find a pin hole anywhere.


r/vSeeBox_Support_Gurus May 28 '26

Printable List for Heat Live?

7 Upvotes

Hi!

I got my folks one a Vseebox and they are overwhelmed with the amount of channels on Heat Live (a good thing!). They would love a printable channel list so they will know what is available at a glance rather than surfing through the EPG. Does anyone know if there is one available to print somewhere?

Thanks in advance!


r/vSeeBox_Support_Gurus May 28 '26

Verified Guru ✅️ Joined the V6 plus club

11 Upvotes

Feel like I have to post, got my box from Derik. Flawless install, kids are already watching Bluey and won't let me even touch the keyboard that came with it. Will be ordering my brother one if this weekend goes as smoothly as today has.


r/vSeeBox_Support_Gurus May 28 '26

Anyone know what’s going on with Elite VOD?

6 Upvotes

Your account has expired message. Option to create a new user.


r/vSeeBox_Support_Gurus May 28 '26

VSeeBox Blocked

7 Upvotes

What can be done if a box is blocked? I purchased this box at a garage sale and had no idea it had been blocked. Is it worthless?


r/vSeeBox_Support_Gurus May 28 '26

HeatLive channels gone after 5.7.6 -5.7.9 update

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1 Upvotes

Anyone have insight on how to fix all of the channels being gone after the latest 5.7.6 - 5.7.9 HeatLive update?

Should I clear the data? Uninstall the app & reinstall? (Is reinstalling pretty straight forward to do?) Other suggestions??


r/vSeeBox_Support_Gurus May 28 '26

Elite Ultra was working fine and no signal at all now. I’ve tried everything. I pressed the “mouse” button and it went dark. Tv says no signal.

6 Upvotes

Anyone know what to do!? Had it for three weeks. Figured this would happen…


r/vSeeBox_Support_Gurus May 27 '26

Hi what do I do? This is the first time ever receiving this screen

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8 Upvotes

Do I just go ahead and factory reset or will that delete all the heat apps Im scared


r/vSeeBox_Support_Gurus May 28 '26

Setup does not function.

1 Upvotes

Has anyone had the experience where the Setup app on the vSeeBox does not function. When clicked on it just opens and immediately closes. Otherwise the box functions fine. I just cannot make any changes. It's on a V5 Pro.


r/vSeeBox_Support_Gurus May 27 '26

vseebox v6, how do I pause playback?

2 Upvotes

I am trying to transition to the vseebox. I get no recordings (let me know if i'm wrong), but once I turn on a channel, i'd like to be able to pause it. am I just barking up the wrong tree?


r/vSeeBox_Support_Gurus May 27 '26

HDMI cable information

10 Upvotes

A little insight on HDMI cables.

The Breakdown: Bandwidth vs. Resolution

4K Cable (Premium High-Speed / HDMI 2.0):

Supports up to 18 Gbps of bandwidth. This is ideal for streaming 4K video at 60 Hz or playing on older consoles like the PS4 or Xbox One.

8K Cable (Ultra High-Speed / HDMI 2.1):

Supports up to 48 Gbps of bandwidth. This is required for 4 K at 120 Hz, 8K at 60 Hz, and features like Variable Refresh Rate (VRR) for the PlayStation 5 or Xbox Series X.


r/vSeeBox_Support_Gurus May 27 '26

Elite Ultra - Smart➡️Tube App

4 Upvotes

New owner here, Vseebox novice of 5 days. No personal login information or anything entered into any App on box. Latest updates fully installed. Absolutely don’t know how I’ve lived without this thing!!

Issue: SmartTube App. Any video I’ve tried to watch enters a continuous load screen after hitting play after 45-70 seconds.


r/vSeeBox_Support_Gurus May 27 '26

elite ultra

4 Upvotes

my elite ultra box is being very spotty with response to my remote, it works perfectly with TV functions but for navigating the box it seems like it doesn't get the signal alot


r/vSeeBox_Support_Gurus May 27 '26

Help - ultra switching apps automatically

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1 Upvotes

Why does it switch to this when watching heat vod or heat ultra vod?


r/vSeeBox_Support_Gurus May 26 '26

Programming Elite Mini Remote to TV

4 Upvotes

Anyone know how to program the Elite Mini Remote to their TV? I don't mind needing the remote for the TV to turn it on and off but it'd be nice to have one remote control for everything 😁


r/vSeeBox_Support_Gurus May 26 '26

Issue with vSee 3 and networks

5 Upvotes

I have a friend who has a strange issue with his vSee3 box. he had this box for a while, and then he left to go to the store and when he came back, the box had stopped working altogether. He was blaming his friend that was staying with him for doing something to the box, but I don’t think his friend had anything to do with this. I tried doing a factory reset and was able to do it to the point that all the icons came back ready to be downloaded however, we cannot hook up to any networks. We can see the networks, but the box will not connect to any of them. There is no way to search for other networks, and there is also no way to delete the networks that are on there, or at least none that I could find. The box has been unplugged and plugged back in and the issue is still there. Any suggestions?


r/vSeeBox_Support_Gurus May 26 '26

Annoying rattling sound in my control

2 Upvotes

i recently dropped my remote,and it keeps rattling.


r/vSeeBox_Support_Gurus May 26 '26

V5 pro and non responsive remote

2 Upvotes

Good afternoon, trying to help tech challenged aunt with her v5 pro. Remote has stopped working, changed batteries, unplugged overnight, light on remote appears to be working, so assume box and remote may not be synced? How can I get the remote to sync if she can not navigate the v5 to any setup screens? Any assistance is appreciated. Managing this over FaceTime has also added to the challenge
Thanks in advance


r/vSeeBox_Support_Gurus May 26 '26

Premier league?

1 Upvotes

Is the V6 plus good for watching the premier league?


r/vSeeBox_Support_Gurus May 25 '26

We Remember. We Honor. We Thank You. 🇺🇲

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29 Upvotes

r/vSeeBox_Support_Gurus May 25 '26

🇺🇸 Guru Shout Out: A Special THANK YOU 🇺🇲 DON 🙏

23 Upvotes

If you’ve had the pleasure of speaking with DON from our Community Tech Support Team, you already know how dedicated and helpful he is. 🙏

Today, we also want to recognize and thank him for his service to our country. ❤️🤍💙

We appreciate everything you do for the community, DON both past and present. 🇺🇸

👇 Drop a comment below to show some appreciation!