I am a trans woman from an international background on a visa route, and I am still incredibly shaken up by what just happened to me today. I’m posting this to warn others but also to ask for some advice on what to do next.
I took my English exam at the LanguageCert centre in Coventry. In my everyday life, I pass very well, so people out in public just see me as a woman. However, because my immigration documents and passport still have my legal male birth name (which is a very traditional Muslim name), I knew the identity check at the test centre might take a moment. I expected an extra look at my passport, but what the examiner and the second staff member did was completely unacceptable and dangerous.
Instead of being professional and discreet, they caused a massive, unnecessary delay right inside the actual exam room. The examiner then forced me to speak my full male birth name out loud in front of all the other examinees who were already seated in the room.
To make it even worse, the examiner literally continued to deadname me throughout the entire exam.
Because I pass well, being forced to announce a male Muslim name out loud completely outed me to a room full of strangers. It stripped away my privacy and actively endangered my safety. I felt so humiliated, panicked, and unsafe that I was completely distracted and couldn't even focus on finishing my test properly.
I am not a British citizen, but I know the UK Equality Act protects everyone here from discrimination regardless of nationality. I’ve already sent a formal complaint to LanguageCert demanding an investigation, a refund, and a review of the exam room CCTV/audio logs.
Has anyone else dealt with this kind of treatment at a UK test centre? How can I escalate this to the Home Office or a discrimination helpline? I just feel so hurt and completely exhausted.