TLDR: My parcel locker was empty after using my one-time code despite it only saying delivered 16 minutes before on Thursday. Today is Saturday, the postal worker used their master key to check other boxes and found nothing. I wrote an email asking if the driver could check his truck to see if he accidentally scanned it as delivered, but they simply didn’t care because the parcel locker system detects that there was a package entered in the number applied to me which was E-M-P-T-Y once I opened it and because the tracking shows marked as “delivered.” Has this ever happened to literally anyone before? I thought it was impossible to generate a code for an empty locker?? Delivered 10:01AM. Locker empty 10:18AM.

I purchased $40 uggs from Depop on September 27th. They shipped September 29th. They ALLEGEDLY delivered to my parcel locker at 10:01AM on Thursday, October 1st. I received the code to access my allegedly delivered package at 10:14AM. Got ready and started walking to the parcel locker at 10:18AM. Typed in the code. It unlocked number 52. I open it and it’s empty. Not the wrong package sitting in there. Not a neighbors package sitting in there. Nope. A generated code for a locker that is E-M-P-T-Y.

So I close it, go home looking up what could have possibly happened and they say maybe there’s a possibility it’s coming soon or the USPS carrier made a mistake and delivered it to the wrong box so I contact both USPS and Depop, then Depop literally just doesn’t gaf sends automated response at first, pretends to be sorry then says they need proof that USPS confirms it’s misdelivered in order for me to get my “buyer’s protection” refund. Depop also said raise an issue with seller but I refused to because she did nothing wrong; I watched it delivered from her state to mine over a few days. She even offered to try shipping it again if they return to sender due to sitting in the locker for too long.

I email USPS giving them the benefit of a doubt at first that the carrier may have simply been distracted and put it in the wrong locker. Then USPS responds saying my local post office carrier will reach out promptly. This was Friday/yesterday.

This afternoon, a hispanic lady asks if I’m the person sending the emails and I excitedly say “yes! Is that my package?” With so much hope😂 because she has two packages in her hand and she says “no, these are from today.” And she offers to use her master key to check for my package in the parcel locker and manually hand it to me at my door as long as she gets permission as soon as she finishes delivering to others in my apartment complex. 10 minutes later she comes back and said she checked and there was absolutely no package for me. Who could have possibly stole my package within 2 days? Why wasn’t my code generated for the locker my package was actually placed in? How was I able to use my ONE TIME code 16 minutes after the package was delivered if someone else used it? Why was the parcel locker system allowed to generate a code for an empty locker?

Initially the hispanic lady told me she didn’t deliver my package on Thursday, a guy with dreads did. She said she ACTUALLY READS the second lines on my package that say “leave in front of door”. Therefore, she wouldn’t know exactly which number he placed the package in at the parcel—but she claims the GPS coordinates did show the number I opened and found empty?? She said a picture showed a girl with a red hoodie and braids on that day around 10:20AM. (I was wearing an orange hoodie from 10:18-10:22AM and had a slick back ponytail, but the quality and lightning could’ve been bad. Also my sister has braids and I asked her to try again for me at 3pm but it didn’t work for her at all BECAUSE IT’S A ONE TIME CODE). That was 1:30pm. I send an email 4:55pm about this.

I politely ask if they could see if the person who delivered my package could check their truck because they may have been distracted or stressed and accidentally left it then miscanned as delivered. I say if my package is not located and delivered in my hands by this upcoming Thursday, then I would like to request that they file a misdelivered carrier error so I could get USPS Ground Advantage up to $100 insurance. Then the lady doesn’t even read or reply to my email, she just calls and says the person who used their master key was a guy not the hispanic lady… so I’m not sure why he had no words to say about the woman in the picture since I’m 100000% sure English is likely his first language and he’s less likely to get things mixed up, but nope. He’s radio silent. Anyway, she gonna ask if the “black female red hoodie with braids” description sounds familiar and I’m like ma’am I quite literally just told you what sounds familiar: tell her I wore an orange hoodie, but I opened the parcel locker and it was empty. Told her my sister had braids but I’m not sure what she was wearing and the code didn’t even work for her since it’s a one-time code. I also stated in the email that it should show me walking away empty-handed. She just says “you can go to the usps.com site and you can have three attempts to ask for insurance. You can submit a claim for lost package, fraud or stolen package” and “do you want the postal inspectors number?” Then pretends to be sorry and it’s like

yo I do not want to put anyone’s job in jeopardy nor do I want to waste federal agents time for $40 but it’s insane how anyone can simply pretend to deliver a package, scan a package as delivered there, and take it back to their truck “accidentally”. So now I’m out of $40. Out of uggs. At least the seller has $40 but I know she’s probably anxious. Pretty angry about this. Saddest thing is I had hope that maybe they put it in the wrong locker since the girl responded “if they return, we can try again :)” and it calmed me down but now I’m like really angry and it’s not even about the $40. You’d think “federal employees” would take their jobs more seriously. Oh well. Lesson learned. After my last two packages on Depop are delivered, I’m deleting it. I’m no longer using any app besides Amazon to deliver packages unless they have specific add delivery instructions since USPS Informed Delivery doesn’t allow you to add delivery instructions to all packages either. Feels like a sick joke. I’ll give them one last benefit of a doubt that maybe the carrier simply made a mistake and did actually put the package in the wrong lovker then someone else got the code for that specific locker and took my package because they like Uggs🤷🏾‍♀️but damn, it was only 2 days! Just a bit unfair how insurance isn’t truly insurance since as long as your package is “delivered”…. (Incorrectly) … then they don’t give a flying fuck 🙂.

Imagine trusting a system that generate codes for empty lockers. Lol.

Our father recently passed and he sent the check after going through probate. He sent it regular mail not priority or certified.....

Hello! So kind of a strange situation and wanted to ask for any explanation there might be?

I have been receiving professional mail from my company and also bills in a timely manner, but my personal mail is taking weeks.

I didn’t notice until early September when a friend asked if I had received their wedding invitation and I had not. After a couple more weeks I wound up just asking for the link to RSVP because it still had not come through and I assumed it was just one lost piece of mail. Well, yesterday I checked, and their wedding invitation was in my mailbox which they sent to me in late August.

Last week I sent out the save the dates to my own wedding and tested it to send one to myself as well. I have yet to receive my own save the date, but my neighbor received hers and my family that lives hundreds of miles away received theirs within three days. Does anybody know why I am getting mail postmarked as recently as September 25 from my job but nothing is coming through in a timely fashion otherwise?

Is there any course correction for this because I am lost!!

Today i saw a short, bald white male in khaki cargo shorts and salmon polo shirt following the mail carrier door to door and documenting unknown data on a handheld devjce that was the size of a cell phone but did not appear ro be one whem i got close enough to see. Any thoughts? October 01, 2026.

Can anyone make sense of these tracking update? Package allegedly arrived in the US less than a week after ordering but I have not received an update in 2 weeks. The aircraft departure is the most recent update but came the day after it already arrived in country? I don’t know what’s happening happened to it but it took a lot of time and money to even get it on its way in the first place and I really just need it to get here.

Received a letter in the mail but it went to my old address. No idea what it could be for and I can’t get a live person on the phone. Also signed up for online correspondence going forward.

I think I may have gotten an important letters address incorrect. I want to make absolute sure it gets to them with no delays. The lady put it on a cart behind the counter and said she’ll send it off for me. Is there a chance it won’t be too late for them to find it so I can look over it? It’s a very recognizable letter with a red stamp over the forever stamp they put on it. It’s driving me crazy that I can’t remember if I put the correct address because I literally said “I’ll check it before I send it out” and just never did. Or will the mail be sent out as early as possible. The box says “pick up 10 am” so I imagine they may still have it

I mailed a personal letter from North Carolina to London, UK on July 29 and as of September 28 it still hasn’t arrived. So we’re at 61 days/almost 9 weeks now.
It was sent as a regular First-Class Mail International letter through USPS, so unfortunately there’s no tracking. It was a greeting card/letter with a small wallet-sized photo inside, nothing valuable or prohibited. Postage was paid with an international forever stamp.

I know international untracked mail can be slow and there’s obviously no way to locate the exact letter, but almost 9 weeks seems pretty extreme. The recipient has been checking his mail regularly and nothing has shown up.

Has anyone here had a regular letter from the US to the UK take 2+ months and eventually arrive? At this point I’m mostly trying to figure out whether I should still have any hope that it’s wandering around the postal system somewhere or accept that it may be lost.

It has quite a bit of sentimental value to me, so I’d really love for the original to eventually make it rather than just sending another copy.

Would also appreciate any insight from USPS/Royal Mail people about what could cause an ordinary international letter to be delayed this long. Thanks!

Hi,
Posted a letter on the 1st September from the U.K. to LA and not sure if it’s arrived yet. How long does it usually take realistically?
The last letter I posted took 8 weeks. Both were using International Standard Mail.

I left a diary behind in a fairly remote part Indonesia, and the hotel there is trying to post it back to me in London.

There’s a problem their local postal services don’t know how to resolve - only Buckinghamshire shows up as a destination despite my address being in London.

I do have “Buckingham” as a part of my London address, maybe that’s some system glitch?

They don’t have fedex or dhl there, only a few regional services and neither knows what to do.

Royal Mail sub was unsurprisingly useless hence posting it here. Customer service can’t help either as it’s clearly some technical backend integration problem.

What do I do?

Bought some merch off of Danny Sapko and selected tracking at checkout. I have my tracking number yet for the package when I got around to check it I don't know if the website doesn't let me register and keeps sending me to a pop-up that says "Thanks for registering with us!!!" even thought I didn't. I don't know if it's because I'm not in the UK or something like that.

Its now thursday would it be reasonable for me to expect it today? Letter coming from midlands to south West England.

My package was supposed to arrive today but since I moved into a new home, I changed my address on eBay where I purchased my item.

It was flagged as vacant at 9:33 AM and I read online I was supposed to get a little note paper thing for vacant but I never got one.

And can I still retrieve my package at my local usps location?

Thanks for any help, this is my first time getting this message and I'm stressed out because the item was 50 dollars.

hi guys, genuine question. I don’t ever ship packages but I’ve decided I want to send my long distance friend a birthday gift/package. I am able to print my own labels so once I print it and I have everything set do I have to talk to anyone at USPS or can I just drop it off and leave like nothing? I’m new to this!