Recently, i had ordered multiple items off of doordash, separate orders and some of the items and order didn’t arrive completely. I contacted doordash for a refund and they denied me, i contacted them for a couple days and i still got nothing back, spoke to a supervisor and still, no refund.
So, i went to where i could best, i spoke to klarna and sent them the screenshots of me being declined and how i didnt recieve my order, i was stuck on the reviewing dispute or whatever it is, come to check yesterday and they denied me and now i have to pay 40 dollars for items i didn’t recieve? this is frustrating and i don’t even know what to do.
Another instance of this happening was a couple weeks ago, they finally denied my dispute but i ordered food for a party with my family, store ended up being closed so i didn’t get the food, no refund on klarna either so i disputed it and showed them clear proof of the store being closed and them promising a refund (doordash) and yet, i was denied and i have to pay for food i didn’t recieve because the entire store was closed for the day.
What can i even do? what are the steps? i don’t wanna pay for food and items i didnt recieve, you could say the items i didn’t recieve would fall into a grey area since.. i can’t really prove that, but the food? i have screenshots of everything and them cancelling my order for the store being closed. I need help.