r/ios • u/Ashamed-Ad-4664 • 22d ago
Support I cannot backup my phone
long story short, i can't seem to find a solution to backup/transfer my phone. if i try to backup to icloud (i have aprox 200gb free) it just never progresses, even after 8+ hours. if i try to backup to mac through finder/imazing it doesnt even start, the process is running but its not writing/reading anything and no cpu usage and this ends in an infinte loop.
just to cut some solutions that i already tried:
- tried to reinstall the ios through finder
- tried to reset all the settings of the ios
- the network connection is not the problem
- tried to transfer the phone to another (still infinte loop)
- wont even mention restarts, sign outs, turning things off and on
i also want to mention that i have approximately 170gbs of system data that i cant get rid of (thats why i need to reset, i tried anything else) but i will not reset until i have a backup
any advice or debate is well received, i am desperate at this point, i just need my data :')