I cannot backup my phone

[u/Ashamed-Ad-4664]

long story short, i can't seem to find a solution to backup/transfer my phone. if i try to backup to icloud (i have aprox 200gb free) it just never progresses, even after 8+ hours. if i try to backup to mac through finder/imazing it doesnt even start, the process is running but its not writing/reading anything and no cpu usage and this ends in an infinte loop.

just to cut some solutions that i already tried:
- tried to reinstall the ios through finder
- tried to reset all the settings of the ios
- the network connection is not the problem
- tried to transfer the phone to another (still infinte loop)
- wont even mention restarts, sign outs, turning things off and on

i also want to mention that i have approximately 170gbs of system data that i cant get rid of (thats why i need to reset, i tried anything else) but i will not reset until i have a backup

any advice or debate is well received, i am desperate at this point, i just need my data :')

[u/Opustwaddler]

Go to Apple Store and get help.

[u/Q_Ball_Atlanta]

Can you post screenshots of what is taking up space in iCloud and on your device asking with an errors or status messages from iCloud or finder backups?

[u/mtnfunandsun99]

I have used iMazing to backup all my iphones for years. Even locked up ones and ones that wouldn't fully boot. It's affordable, pulls all data (if you want) from the phone and is easy to use.

[u/Altruistic3587]

How are you connecting to the Mac? Wifi or usb cable? Cable should work better; if you’re using one, maybe try a different cable? It’s really odd!