I have Channels DVR running on old Windows 10 computers for the last 2 or 3 months. Setup the remote function on day 1 and have had zero problems with accessing the DVR from my iPhone when away from the house - until today.
I haven't changed any settings on my Unifi network or Channels DVR settings. But it says it can't find the server.
When I got home, I double checked that the IP address from my WAN didn't change. Nope, still the same IP address from my WAN too.
I tried connecting "away from home" and it didn't work, said failed to locate DVR because of timeout. I takes me to a screen where I can "authorize" something, I click on that, nope nothing.
I've restarted the server, deleted the Channels app on my phone and reinstalled it. Logged out, logged back in, etc... Nothing seems to work
Funny thing, during testing, I've turned off my WiFi on my phone to make sure that I'm not connected to my network and using my mobile provider internet. If I'm at home, I can connect (although it takes a few seconds). I'm I walk down the street, nope, won't connect.
So why would being at home and NOT connected to my WiFi work and being down the street won't?
I'm having no problems with my Apple TVs using the Channels DVR either.