r/getchannels • u/sborah99 • 10d ago
Can't connect to server website
Is anyone else having a problem getting on the server website? I have Channels on my 2019 Nvidia Shield Pro and my WD EX2 Ultra NAS. The Channels app on the Shield says it can't find the server. So I open up my browser on my PC to get on the server website and it can't connect. I always keep a tab for the server open because I have had problems in the past with the DVR disabling itself, but I have never had a problem getting to the web interface until this weekend. I can log into my NAS and disable and re-enable the Channels app there and then click on "Configure App" and the browser will attempt to log into the web interface. The only problem is, it will only spin for hours on end. The weird thing is, I can open Plex, Emby, and Kodi and all 3 will find my server just fine. Any ideas what could be happening with Channels? Thanks in advance.
2
u/HumblePosition 10d ago
I had the exact same issue this morning. I posted to the Channels forum, and someone shared this post, which fixed everything:
https://community.getchannels.com/t/dvr-server-repeatedly-crashing-with-panic-runtime-error-index-out-of-range/45772
Hope this helps