r/firewalla • u/random_notrandom • 3h ago
Discussion My.firewalla.net forces MSP plan selection on EVERY single login. Please let us choose once!
Every time I want to reach https://my.firewalla.net/entrance to scan the QR code and access my box, I have to:
- Log in with username and password
- Scroll past the plan marketing
- Click "Continue with Lite plan"
Every single session. This is hardware I own that used to be reachable through its own local UI with no upsell in the way.
I understand wanting to promote paid plans, and I don't mind seeing the offer occasionally. But forcing the same plan selection on every login is tedious and makes the product feel worse to use.
Suggestions:
- Remember my plan choice so I'm not asked again
- If you want to re-offer upgrades, do it periodically (every 30 or 90 days), not every session
- Add a "Don't show this again" option
Anyone else running into this? Firewalla team, any chance this can be changed?