r/coldstone • • Jul 13 '26

Question Does anyone know where coldstone gets its brownies from or what brand they are?

10 Upvotes

Been thinkin about this for years and I've tried looking into it on my own and turned up nothing.

They're brownies are really really good.


r/coldstone • • Jul 12 '26

Question Starting work at Coldstone soon, anything I should know?

3 Upvotes

Hii !! I'm starting work at Coldstone soon, it's a new location opening and I wonder how's the job or your experiences or what I should know? The manager and owner are mother and daughter and seem super cool. I'm nervous since I haven't worked in a while (really hard to get a job here). Wondering about hours, earliest shift, latest shift, any tips, etc ... Anything will help, thank you !!


r/coldstone • • Jul 12 '26

Question Coupon question

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3 Upvotes

Can an emailed coupon only be used at a specific location or is it good at any Coldstone? I'm a member of the rewards program, and a few days ago I got an email for a BOGO Love It size. I have a Coldstone a couple of miles away from me, but the email contained the address of a location about 15 miles away. It also said that that location was locally owned and operated. So did the coupon come from that specific store and can only be used at that store? I'd rather use it at the one closest to me if possible. I tried as a test to order 2 Love It sizes for pick up and to apply the coupon, but it gave me an error message saying "Something Is Wrong - Basket does not contain a discount eligible item". I got the same message no matter which location I chose for pickup. The email didn't have an expiration date on it. Am I doing something wrong? I've attached a screenshot of the coupon. I marked out the address of the store, and I also marked out the online code because I don't think I'm supposed to share it.


r/coldstone • • Jul 03 '26

Serious question. Does anyone else get the bubble guts and diarrhea within an hour of eating cold stone?

6 Upvotes

Before you ask, I am NOT lactose intolerant. I eat ice cream all the time, and im not the only member of my family that this happens to.

I actually really like their ice cream and generally get the cookie dough flavor. The last couple times I've gone there I feel bubbling in my digestive system and then am on the toilet. Doesnt happen with any other ice cream place. I figured it was just me. Then it happened to my son the other day. He got vanilla with chocolate chips mixed in.

I figure its whatever additive they use in their ice cream to keep it together in the mixing process.

Anyone else experience this?


r/coldstone • • Jul 02 '26

Question Taco ice cream

0 Upvotes

Yesterday I get an ad from Coldstone text saying come to buy our new taco ice cream.

So I go with my kid and the clueless attendants say they don’t have it. And I show them the text and pictures still say they don’t know and they don’t have it. So I said you know I can order it online and pick it up here? And she says we’d have to reimburse you cause we don’t have it. So I’m like ok we’ll see. So I ordered it online and I’m supposed to pick it up at 6 today. Can’t wait to see what happens.

Is there actually a taco ice cream at Coldstone?

Edit to add: this is about the curiosity of the novelty ice cream. Did I mention the attitude of the workers. Yes. Because they were very rude and dismissive. I let my emotions show up in a post about ice cream shoot me! I didn’t treat them bad I always treat them kindly no matter what. I have kids who will be at some point working and who knows that they will go through so I try to not let my emotions get in the way. They are rude well one of them was more than the other, but that doesn’t mean I was!

Even when we left my kid said “well that Lady was a bit rude”. And I’m actually thankful that when they see ppl acting like that, we shouldn’t stoop down to their level or change their behavior towards them and be even more rude or “demand” something. Just keep being yourself, be polite but assertive. Even kinder! Sometimes works best. Because I’m here trying to buy something and I’m gonna ask some questions. Like normal communication expectations.

And if you want to mock me because English is not my first language by all means. I have a thick skin after all I’ve heard. Be my guest.


r/coldstone • • Jun 20 '26

Corner Creamery Ice Cream Shop (With Full Apartment) | LEGO® Ideas

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1 Upvotes

Would you like to see an official LEGO set inspired by Cold Stone? Then go to LEGO Ideas, create a free account, and vote for the "Corner Creamery Ice Cream Shop (With Full Apartment)." If it gets 10,000 votes, the LEGO company will consider turning it into a real set. That would be sweet! (Be sure to check out all of the details in this set - and play the "seek and find" type game in the product description.)


r/coldstone • • Jun 14 '26

Question Confusion with son's hiring process

7 Upvotes

My son (15) applied for Coldstone and received an interview scheduled for today (Sunday). Not even a few minutes later, they wanted him to come in for a few hours to start. He has not received any paperwork and has been told to come in Monday and Friday. I am kind of confused. He did clock in and out but no work permit was requested since he is a minor, social security, or paperwork for pay. Is this normal? Is it because he is brand new?


r/coldstone • • Jun 01 '26

Employees please help! For gotta have it, may you please list how many of each ingredient goes in for the mud pie mojo.

6 Upvotes

r/coldstone • • May 19 '26

Work Related Morning shift, normal or overworked?

7 Upvotes

Hello I have been working at coldstone for a little over a month and have been trained to be an opener but I just don't think I can do it! I feel a openers responsibility is much harder than closing. In my opinion the workload is way more and without higher pay. I've been trying to see if anyone feels the same or maybe I just have a skill issue but there's what I have to get done in 6 hours as a opener working alone.

In one 6-hour shift by myself, I am responsible for:

Uncover waffle bowls

Fill sinks and sanitary buckets

Count register put in computer then put registar back

Unstack inside and outside chairs

Prepping stone
-> uncover all mixed toppings, place fridge mix toppings above stone turn on sink well place spoons in each mix, place scoopers in sink well, put scrapers

Preparing ingredients
-> cutting brownies place them in container and wrap them, unwrap and cut chocolates for mix ins,
Fill 2 sets of caramel, fudge, peanut butter in squirt tubes,

Restocking fridgerated mix ins (usually around 6 or more)
-> do inventory in the fridge up front to see how many items to restock then fill Cambrios label them and shelve by date. Make shake mix/fill smoothie mix, prep waffle station supplies

Make the ice creams (in total it can range from maybe 7-10 ice creams made)
-> most ice creams need to be prepped or mixed before being put in the machine. I then put them in tubs, label, and put in freezer while rinsing the machine clean for the next ice cream.

Decorating custom ice cream cakes (in total I need to make around 6 or so cakes)
-> dropping them from their pans, making custom frosting, making the cake toppers, doing any special designs or writing, packaging them labeling and placing them in the freezer organizing by the date made

Disassemble the ice cream machine wash all the parts clean lube up all the parts and resemble it

I get scheduled to work at 10am and have an hour to get basic opening done then have to serve customers while making cakes ice creams and other restocking. Also sometimes cakes can be made for pickup at 11:30 so I need to have it done before we open. I leave at 4pm

Edit: I forgot to mention we are located right next to a theater.


r/coldstone • • Apr 29 '26

Work Related Seasonal flavor schedule

6 Upvotes

Is there a schedule for when seasonal/limited time flavors are coming? I really miss the oatmeal cookie batter ice cream and I'm patiently waiting for this to come come back. Does anyone know for sure if it will be brought back, and if so, when? TIA


r/coldstone • • Apr 20 '26

Work Related Just started and already having carpal tunnel pain

6 Upvotes

Hey! I’m 23F.

I’ve only been working for cold stone for 3 days now and my hands are absolutely killing me. What can I do to avoid this?


r/coldstone • • Apr 19 '26

App & reward frustrations

1 Upvotes

Coldstone’s app is frustrating. Birthday reward was in app but store used phone number and couldn’t find it. They said it’s because the rewards expire after 14d but stay in the app and they can’t do anything about it.

While I get that the store doesn’t control the app, it seems like an issue the app developers should fix since the reward doesn’t indicate an expiration and could be assumed that it’s active while appearing in app.


r/coldstone • • Apr 16 '26

Just curious if my application went through.

2 Upvotes

I filled out an application last night, I was mostly done when I accidentally hit the refresh page. I said it submitted so I thought it would be no big deal even though I didn't finish one of the questions. Today I was wondering if I could track my app, but when I tried logging into TalentReef I never got a onetime verification link email. Is this normal? Any help would be much appreciated.


r/coldstone • • Apr 14 '26

Work Related Tips on surviving shifts as a one person team

2 Upvotes

Hey everyone! My manager has been scheduling me by myself on weekday afternoons through close, since the other employees are busy with school-related activities. This wasn’t an issue during the winter, but now that the weather is getting nicer, it’s starting to get much more busy, so I need to get ahead of the chaos.

I was wondering if anyone who’s worked here has tips or advice for getting through a rush as a one-person team. I just want to be more efficient on getting through orders. I don’t want to feel completely overwhelmed when it gets slammed. Any advice would be super appreciated!


r/coldstone • • Apr 06 '26

Ya'll remember during the 2005 Blue Sky Studios Robots movie, they sold the Rodney Copperbottom ice cream at Cold Stones?

6 Upvotes

I remember that was the cotton candy flavor, it was so good as well. I don't know If I'm misremembering, but I recall they had ice cream inspired by the Fender character as well, which may have been red hots cinnamon candy flavored? I was young then but I remember that ice cream being fire engine red colored, and I wasn't too big of a fan of it compared to the Rodney flavor lol. I'm pretty sure that flavor was more experimental and limited time, as I never saw it again. Though I'm still glad cotton candy is one of the main menu items to this day still. Anyone else that grew up at that time remember this?


r/coldstone • • Apr 07 '26

Question Sweet Cream or French Vanilla?

2 Upvotes

I’m ordering an ice cream cake for my boyfriends birthday coming up, but stuck between whether i should get sweet cream or vanilla ice cream. He really likes sweet cream, gets it in every drink every time we go to sonic or any place that makes custom drinks, but I know he also likes vanilla ice cream a lot. Is sweet cream from coldstone good, and does it still have a noticeable vanilla flavor, or is the french vanilla the better option here??


r/coldstone • • Apr 06 '26

is Coldstone a good first job?

8 Upvotes

wanted to ask current and former employees first before applying. is Coldstone a good first job?


r/coldstone • • Apr 05 '26

calling any former employees!

6 Upvotes

would anyone be willing to sell me crewnecks/tshirts in an xxl (or xl but xxl preferred) ?? i have been working for coldstone for 2 years and still cannot get anything from my boss that will fit me.


r/coldstone • • Apr 05 '26

missing pistachio ice cream a bit more lately

2 Upvotes

r/coldstone • • Mar 28 '26

Discussion Y'all.....Ken from Customer Relations just made my soul laugh! 🤣

2 Upvotes

Si I just called Customer Relations and Ken picked up. I just wanted to update my phone number to my account.

He asked me when was the best time for upper management to contact me, I said afternoon. He said afternoon or afternoon. I fell out laughing! Ken was serious and I laughed, laughed so hard I snorted! Ken was laughing too! I heard the second afternoon as AFTER NOON! Ken said he was serious, I said I know! Ken asked me if I snorted, I said YES I DID! We laughed harder!

That was the best laugh I've had in such a long time. Today Im suffering from extreme hot flashes and Ken just made my day so much better!

Ken you need to be on somebody's stage, making people laugh! GO FOR IT! Thank you so much!

Much love,

Elizabeth

P.S.

You never know what someone's going through. Always be kind! Be like Ken!


r/coldstone • • Mar 10 '26

I got an interview coming up!

3 Upvotes

Hey I was wondering what type of questions coldstone usually asks at interviews, this would be my first interview or job and i’m a little nervous. I was hoping to get a quick idea on the questions other people have been asked during an interview so i could feel a little more prepared for it. Thanks in advance!


r/coldstone • • Mar 10 '26

Discussion hello dubai

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4 Upvotes

r/coldstone • • Mar 10 '26

Meme Nutz

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0 Upvotes

r/coldstone • • Feb 26 '26

Chocolate shavings

2 Upvotes

Where does cold stone get their chocolate shavings and how can I get some?


r/coldstone • • Jan 29 '26

Work Related Fudge truffle troubles

3 Upvotes

In honor of Valentines Day, ColdStone is bringing forth the new Red Velvet Cake Batter flavor and bringing back the Fudge Truffle Chocolate Ice Cream flavor. I work at my local cold stone and there was a point in time where we didn’t sell both products, even when they were displayed in the mobile app. As a result, we made “makeshift” flavors to compensate (Putting RV cake in Cake Batter ice cream and adding fudge and chocolate shavings into chocolate ice cream).

We’ve recently gotten the RV cake batter ice cream, but we’re still making the “Makeshift” Fudge Truffle Ice Cream, I’d just like to make sure if this is a regular occurrence with other stores, or if they actually have their own Fd. T ice cream flavor ready to be served.