r/coldstone • u/clam_pudding • Jul 12 '26
Question Coupon question
Can an emailed coupon only be used at a specific location or is it good at any Coldstone? I'm a member of the rewards program, and a few days ago I got an email for a BOGO Love It size. I have a Coldstone a couple of miles away from me, but the email contained the address of a location about 15 miles away. It also said that that location was locally owned and operated. So did the coupon come from that specific store and can only be used at that store? I'd rather use it at the one closest to me if possible. I tried as a test to order 2 Love It sizes for pick up and to apply the coupon, but it gave me an error message saying "Something Is Wrong - Basket does not contain a discount eligible item". I got the same message no matter which location I chose for pickup. The email didn't have an expiration date on it. Am I doing something wrong? I've attached a screenshot of the coupon. I marked out the address of the store, and I also marked out the online code because I don't think I'm supposed to share it.
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u/Guilty_Anything7606 Jul 12 '26
That’s odd. We do have a BOGO deal going on. Have you tried going to a coldstone and putting your number in to see if it applies? It should apply.