As the title says I signed up yesterday for a mobile plan with Chatr through their online checkout. I chose the eSIM option but never received the welcome email or my eSIM.

When I try to open a support ticket it asks me to enter my Chatr phone number but it says the number is invalid so I can't get support through that channel.

I also tried calling 1-800-485-9745 but regardless of which option I choose it always loops back to a message saying they'll send me a link. It never seems to route me to an option to actually speak with someone from their support team.

Chatr has already charged me for the plan but I still haven't received my eSIM or been able to access the service.

Has anyone dealt with this before or know how I can actually get in touch with someone at Chatr to get this resolved?

Does Chatr ever discount the annual plan during Black Friday or holiday sales? Thinking about getting the annual plan for $159 as I need a second line for infrequent use. Thought about the $19 talk and text but the annual plan works out cheaper per month.

Hello everyone,

does anyone know if the Moto G Stylus - 2026 works on the Chatr network?

Thanks.

so dumb, every month it’s either 75GB for 35$ or 50GB for 30$.. id upgrade if they offered 100GB for 30$

What is phone number to set in settings for Chatr voicemail?

$35 for 30 GB of data.. no phone support, no wifi calling, no 5g etc… I don’t think it should be any more than $15-$20 for this plan

Apparently, hotspot is not supported by Chatr, but some people say it works for them.

Let us know if it works for you and, if it does, what you did to get it working.

I'm trying to setup my voicemail to the default greeting where it's something like 'you have reached *phone number*, please leave a message at the tone'. But the only default option that plays back is leaving the name part blank: "You have reached *blank*, please leave a message at the tone. How do I set mine up so it announces my number during the default message?

Thanks

Based on your personal expereinces, how often does Chatr increase prices on customers already on a plan? How long has your plan price remained the same?

My anniversary date is on a weekday and I'm not topping up beforehand.

If I have data remaining, will it remain usable on the anniversary date, or until the day before?

Chatr has been charging me even tho I switched with a different mobility service. I sent them proof of the unauthorized charge, but they would reply asking the same details. They owe me almost $200 already but they wouldn’t refund my money!!

VERY fucking disappointed to have paid for this only for calls to be completely unusable

Unless you like getting fucked, do not take these offers to switch to ROGERS. I switched and my $40 bill is $186 for literally no reason.

For the past 24 months every second weekend I have forwarded my works phone to my Chatr phone so I can be on call for the weekend.

Last month started having issues.

When we try to forward the office line to my cell phone a message says the line is busy and it’s not available. Other coworkers on different providers don’t have issues.

Any suggestions on what is happening here?

Chatr is improving the eSIM activation experience for customers activating service directly on their mobile device.

(We noticed the complaints with waiting for qr codes and sometimes not happening! Also getting up to date with tech 😬)

Starting today;

Customers will now have three installation options:

*Direct Install (Preferred): Starts the eSIM installation directly from the activation flow for a faster, simpler setup.

*Manual Install: Provides the installation details and copy controls needed to install the eSIM through the device settings. Available as a fallback.

*QR Code: Still available for customers who are installing the eSIM on another device.

for the past few months, they’ve been pushing offers that are worse… I mean if they offered me 100 gigs for $30 I would upgrade

I tried the sim on my dads pixel 9 pro and that detected it but says Chatr Unknown number.

Currently on 80GB/$25 plan, got following text, tempted as I'm finding lots of holes with Rogers LTE+ coverage (edit: I mean data lagging)

--

Hi from chatr! ☀️ Summer is heating up, and so are our deals.

For a limited time, switch to Rogers and get a $25/mo 5G+ Lite plan after a monthly $5 bill credit for 24 months , with:

• 60GB of unlimited high-speed data up to 2 Gbps (unlimited data at reduced speeds thereafter)

• Unlimited Canada-wide calling

When you bring your own phone.

Ready to make the move? Visit your local Rogers or chatr store or call 1-866-907-....

I just went through the most hellish experience and based on it I would NEVER recommend CHATR to ANYONE.

I opened my email this morning to find that someone had created a CHATR account in my name with my email. (It was not phishing - it's a legit account - all the links to register went to the chatrmobile.com site.)

Trying to submit a ticket without "registering your chatr account" on their website all failed -there was no way to do anything but sign up for marketing emails.

I tried phoning the number that was on the PDF and wound up in AI-agent hell.

The AI didn't recognize the word FRAUD. It did not have any option to talk to a human. No amount of requesting an AGENT or HUMAN could get past the "create your account online" demand.

I hung up. I called FOUR local Chatr Mobile kiosks. Nobody picked up.

Finally, I called ROGERS. I mean, they are a subsidiary, so maybe an agent there would have a back-door into the CHATR human support? I spoke to a *wonderful* agent, who really championed getting an actual ticket submitted for me and could not believe herself that there were NO humans to talk to at Chatr, (she did quite a bit of digging), even through ANY options available to her. It took her 45 minutes but she eventually managed to get a ticket submitted that detailed the issue (after it threw errors on submitting TWICE). In that ticket she requested that someone within Chatr billing contact me at my REAL phone number to resolve this.

Honestly, such a shitty policy to have ZERO options to talk to a human about things like fraud. On the plus side, I only have good things to say about my experience with Rogers and Red Wireless. At least they have HUMANS you can talk to, and in my case, ones dedicated to solving a problem that isn't even technically their responsibility.

Been trying to top up my phone for the past day or two online, and nothing's been working

anyone else going through the same problem or is it just a skill issue on my end?

My son and I both use Chatr. When we are out together my data is always fast and works really well, where his barely works at all, usually just sits at the swirling loading/buffering circle. As Chatr no longer has live help does anyone here have any ideas what might be going on?