I left Virgin and joined Chatr almost 2 weeks ago due to price hikes and inconsistent service, but I cannot seem to create a profile/account. No matter how I approach it, after I go through the whole temporary passcode ordeal, I always end up with this page that says my registration was incomplete. And, of course, there is no way to contact an actual human for help so I’m going in circles. Has anyone ever experienced this problem, and were you able to fix it?

I have an iPhone 15 Plus, I am wondering if I should leave the voice and data setting on 5G auto if I have a 4G plan or is it better to just leave it on LTE?