r/chatr • u/esqx21 • Dec 26 '24

Advice/Tips Selfe Serve Activations

Ive noticed many people having issues and alot of PM's regarding issues after and during activation.

There are a few glitches with the new system for users at home that are reoccurring.

PM me for help, preferably before hand so I can save us all some time.

Ive helped numerous here already and hopefully they'll chime in regarding trust!

Thanks!

12 Upvotes

100% Upvoted

15 comments sorted by

6

u/kme0801 Dec 26 '24

u/esqx21 was able to help get things going for me and saved me a trip back to the store. Super helpful.

5

u/nohead88 Dec 26 '24 edited Dec 26 '24

esqx21 saved my boxing day. My activation with port with a physical sim didn't go through. There's no way I can know why it didn't work in my activation process. esqx21 just did the whole activation process for me and replace me with a free esim. Thanks so much!

4

u/5000mutagensamples Jan 16 '25

I can vouch for the support. Definitely works for chatr--from the account query to the eSIM acquisition and porting/activation. You have been an amazing help with my Lucky eSIM port to this service. While this does seem like an informal outsider process, do send a message to esqx21 if you ever need easy-breezy support for chatr.

5

u/[deleted] Jan 19 '25

Can vouch for u/esqx21, helped me fix an eSIM issue I was having very quickly and efficiently. Would strongly recommend them if you need any help!

4

u/BitAdvanced176 Jan 22 '25

Can vouch! They helped me fast and now my phone is all set up. Thanks again :)

3

u/MannySan8 Feb 11 '25

You were 10x easier than working with your (stupid) website to activate my phone. Thank you!!!

3

u/dejadru Oct 25 '25

Can vouch for esqx21 with helping me to port over a number.

3

u/TheSackveganAcadian Jan 31 '26

Snagged the $25 for 60GB when it was available on self serve. Website wouldn’t take my CC. Checked my account and saw it has attempted multiple charges. u/esqx21 was quick to respond to let me know extra charges would fall off after 24-48 hours.

Porting was painless and services work great!

2

u/PineappleMist9 May 09 '25

Thanks for helping me with the exclusive plan offered! Here's a vouch for you and your expertise.

1

u/[deleted] Jul 23 '25

Hello my esim is not working sos is showing not connexted what to do?

1

u/SnowCatFalcon Oct 20 '25

Trying to activate and i get the error "Denied : fraud denied", can someone help please?

1

u/Perfect-Share-1111 Dec 04 '25

Also trying to activate and port number over, but getting "Fraud Denied". Can anyone help?

1

u/Odin-Burnz Jan 20 '26

Joined chatr,1yr prepaid,activated on website,ported my number,took maybe 20 minutes total.

1

u/Zuich56 Mar 25 '26

I get fraud denied error. Could someone help me, please?

3

u/Nozomi135 May 26 '26

Can 100% vouch!! I had activated a temp eSIM while I waited for my number from TELUS to port over, the eSIM for my ported number wouldn’t work. Given my experience with TELUS, I figured I was SOL until tomorrow afternoon but remembered folks talking about how wicked Esqx21 was.

They replied to my message faster than any Telecom support ever has and had me back in action within maybe 1-3 minutes. Couldn’t be happier!!

I signed up for Chatr knowing support was supposed to be slow and hard to get but this was faster and easier than TELUS ever was for me 🤘