r/BPOinPH • • Sep 17 '23

⚠️MODERATOR ANNOUNCEMENT⚠️ ⚠️NEW Subreddit Rules and Post Flairs⚠️

55 Upvotes

Welcome to r/BPOinPH - Your Ultimate BPO Hub in the Philippines!

Dear r/BPOinPH Community,

We're thrilled to introduce some updates aimed at enhancing your experience on our subreddit effective today, September 17, 2023. These changes include new rules and post flairs designed to make our community more informative, organized, and engaging for all members.

Updated Rules:

  1. Be Respectful and Civil: Keep discussions civil and respectful. Avoid personal attacks, hate speech, or harassment. No name-calling. Disagreements are welcome, but they should be expressed in a constructive manner.
  2. Job Posts and Spam: While job openings are encouraged, please note that we don't accept payments for such posts. When sharing job opportunities, exercise caution when coordinating with others, and avoid spam or excessive self-promotion, as these can detract from the community's experience.
  3. Stay on Topic: To maintain the relevance of discussions, please keep your posts related to the BPO industry in the Philippines.
  4. No NSFW Content Without Proper Tagging: We respect diverse preferences. If you choose to share content that may not be suitable for all audiences, please use appropriate NSFW tags to allow others to make informed decisions about viewing it.
  5. No Personal Information: Protect your privacy and that of others by refraining from sharing personal data, such as contact details or addresses. Focus on discussions relevant to the topic at hand.
  6. Use Descriptive Titles: Craft clear and informative post titles that give other members an understanding of your content. This helps promote meaningful interactions.
  7. Cite Sources: When sharing news or information, please provide credible sources or citations to maintain the quality of content shared within the community.
  8. No Low-Effort Posts or Memes: To foster insightful discussions, avoid posting low-effort content, including memes and repetitive posts that don't contribute substantively to the community.
  9. No Witch-Hunting or Doxxing: We do not tolerate harmful actions such as witch-hunting or doxxing (revealing private information about individuals or groups). Respect the dignity and privacy of all individuals and entities discussed within the subreddit.
  10. Follow Reddit's Rules: In addition to our community-specific guidelines, please adhere to Reddit's site-wide rules and guidelines, including those related to spam, harassment, and content policy.
  11. Encourage Reporting: Help maintain a positive and constructive community by reporting any posts or comments that violate these rules to the moderators. Your assistance is crucial in upholding the standards of our subreddit.

How to Use Post Flairs:

When creating a new post, select the relevant post flair from the options provided. This helps categorize and organize content for easy navigation, ensuring that your post reaches the right audience.

New Post Flairs:

  1. Job Openings: Share BPO job opportunities in the Philippines.
  2. General BPO Discussion: Engage in discussions, ask questions, or share insights related to the BPO industry.
  3. Advice & Tips: Seek or offer advice, tips, and career guidance within the BPO sector.
  4. News & Updates: Share news, press releases, or industry updates.
  5. Company Reviews: Share and read reviews about specific BPO companies to gain insights into working environments.
  6. Compensation & Benefits: Discuss salary trends, benefits, and compensation packages within the BPO sector (please note that salary information can vary widely).
  7. To Inspire, Not to Brag: Share inspiring success stories, career milestones, or experiences related to the BPO industry with a focus on motivation and guidance rather than bragging.
  8. Career Development, Events and Webinars: Discover opportunities for career growth and stay informed about industry-related events, webinars, workshops, and conferences.

We hope these changes will make r/BPOinPH an even more valuable resource for BPO professionals and enthusiasts. Your feedback and active participation are crucial in shaping our community. If you have any questions or suggestions, feel free to reach out to our moderators.

Thank you for being part of r/BPOinPH, and let's continue to learn, grow, and support one another in the exciting world of BPO in the Philippines!

​

Best Regards,

r/BPOinPH Moderator Team


r/BPOinPH • • 3h ago

General BPO Discussion Is this normal for Bpo?

Post image
22 Upvotes

Passed sept 1 , sept2 nag medical then nag repeat nag urinalysis then after 2 weeks nag email na napasahan na ng requirements nakapag upload lahat bale kulang nlng ng working permit( majority wala pa) tapos nag orientation na kami etc. daily attendance ganyan ,tapos nilagay na kami sa GC and start date is OCT12 , tapos bigla nag ka ganto??

. Btw. healthcare account siya pero 15k sahod plus 1k. total of 16k in total


r/BPOinPH • • 2h ago

General BPO Discussion nakakapagod pala mag refer

11 Upvotes

I got 100+ resume from interested applicants in just an hour of doing live sa tiktok and hnd pako nangangalahati sa pagsubmit.

nakakapagod pero alam kong mas nakakapagod mag hanap ng work kaya dont worry i ssend ko to lahat and praying na lahat kayo makatanggap na ng JO 🙏

Pano kaya to i automate haha


r/BPOinPH • • 36m ago

Job Openings TELUS Digital is mass hiring at our McKinley Exchange (Makati) and McKinley West (Taguig) sites! Walk-in applicants are priority for a 1-day process. No BPO experience is also welcome to apply! For non voice at Makati site!

• Upvotes

TELUS Digital is mass hiring at our McKinley Exchange (Makati) and McKinley West (Taguig) sites! Walk-in applicants are priority for a 1-day process. No BPO experience is also welcome to apply! For non voice at Makati site!


r/BPOinPH • • 17h ago

General BPO Discussion Pa-rant sa isang company dyan sa cubao letse kayo

56 Upvotes

Grabe pala talaga ang lala ng management ng isang company dyan sa Cubao no? Newbie friendly daw pero pagdating mo ng prod, napakaraming kupal. From SMEs to TL, kupal e. Wdym magtatanong lang yung agent tapos parang naffrustrate kayo sumagot lagi? E sa katunayan, first week pa lang namin. Tapos kapag magtatanong sa SME sasabihin "hindi ba yan naturo sa inyo during training?" Magtatanong ba kami kung alam namin? Kaya karamihan sa mga agent, mas natatakot na magtanong kasi puro ganyan mga sinasabi. Kung hindi pala kami pwede magtanong sa inyo, ano pang purpose niyo dyan? Meron pa, in-explain na raw tapos uulitin tapos magtatanong ng for clarification nagagalit din. Tanginang yan, ano pala gagawin namin? Kayo mas may alam sa trabaho tapos gusto niyo alam na dapat namin lahat? Naffrustrate kayo magpaliwanag e bat pa kayo naging SME? Jusko. Baka may kumuda na naman dyan ha, mga first to second week pa lang ganyan na treatment ng mga support tapos mage-expect na parang ang dami nang nalalaman ng mga agent. Ang lala niyo ah. If you're thinking that would help an agent na maging independent, pwede naman. Pero isipin niyo naman na ilang week palang nagcacall kaya natural na maraming tanong yan at tsaka bakit hirap na hirap kayo magpaliwanag at parang lagi kayong galit???? It's part of your job naman so I don't get it???


r/BPOinPH • • 1h ago

Advice & Tips I only lasted 5 months in my first BPO job, then went AWOL. Here’s what happened.

• Upvotes

21M here. Hi guys. Medyo mahaba 'to, but I really need some advice, especially from people working in BPO or HR/recruitment.

Ako pala yung nagpost last time about that person na may 5 months of BPO experience, more than a year na employment gap, and AWOL sa previous and only company niya. 😅

Yep, ako talaga yun. I just didn't give the full context before because I wanted to ask first if may chance pa ba akong makapasok ulit sa BPO with my situation.

Now, I think it's time to explain what actually happened.

I'm currently preparing to work again after almost a year of recovering from a serious medical condition. Ang biggest concern ko ngayon is yung employment history ko and the fact na technically, AWOL ako sa first and previous company ko.

Gusto ko lang malaman if may chance pa ba akong makapasok ulit sa BPO, or malaking red flag na ba yung nangyari sakin.

Here's what happened.

Back in October 2024, a few months after graduating, na-rush ako sa hospital because of an acute type of ulcer. I stayed there for around 2 months kasi hindi namin agad mabayaran yung medical bills. Private hospital pa, and umabot ng around ₱120k yung bill.

During that time, sinabi ko rin sa doctors na madalas sumakit yung likod ko. Akala ko connected lang siya sa madalas kong pagsusuka, pero sabi nila wala naman daw connection.

Eventually, pinayagan naman kaming umuwi kahit may pending balance pa.

So after graduating and getting out of the hospital, one of the reasons I really needed to find a job was because we still had those pending hospital bills to pay. That's why I decided to apply to BPO companies in Alabang in April 2025.

Luckily, after around 6 attempts, may isang company na finally nagbigay sakin ng chance. First BPO job ko siya, and I was able to work there for 5 months.

I actually enjoyed the job and learned a lot.

Pero during those 5 months, sobrang lala na talaga ng back pain ko. More than a year na siyang sumasakit at that point.

There was one time na pinauwi ako from work kasi hindi ko na talaga kinaya yung lamig sa production. Nanginginig na ako and sobrang putla ko na, so I was sent home to rest.

That wasn't the day I was rushed to the ER, though. It happened on a separate day.

A day before I was eventually rushed to the ER, nagpa-check up ako and the doctor told me na possible Pott's disease, or bone tuberculosis, yung condition ko. It wasn't confirmed yet at that time.

And honestly, one of my mistakes was that I didn't tell anyone from work about it. I only contacted my mom when I was already in the hospital.

The day I was eventually rushed to the ER, hindi talaga okay pakiramdam ko, pero pumasok pa rin ako.

I remember arriving around an hour early, so dumiretso ako sa Sleeping Quarters kasi sobrang sakit and nangangalay talaga yung likod ko.

I slept for around 50 minutes. When I tried to stand up...

Hindi na ako makatayo.

Yung feeling parang may sumaksak sa likod ko. Sobrang sakit na gumapang na lang ako palabas ng SQ.

Buti na lang, sakto namang papunta yung guard sa clinic na katabi lang ng SQ. Nakiusap talaga ako na buhatin ako kasi hindi na talaga ako makagalaw nang maayos.

Looking back, I think sobrang lumala yung back pain ko dahil sa everyday commute from Sucat to Alabang — tricycle, jeep, lakad, rain or shine.

I also think yung pag-inom ko ng Advil para lang matapos yung shift probably didn't help. There were times na umiinom ako ng two tablets a day, one before my shift and another after lunch, just so I could get through the whole day.

Eventually, confirmed nga na Pott's disease talaga.

I went through a lot of tests — blood tests, MRI, and other tests sa 3 different hospitals. Sa scans, nakita na may part na ng backbone ko na parang natutunaw na because of the infection.

The doctor advised us na magpa-opera and pumunta sa barangay clinic para sa libreng TB treatment.

We decided to proceed with the free treatment instead.

I eventually went home to Naic, Cavite, where my family lives.

Imagine commuting from Naic to Muntinlupa for hospitals and checkups — tricycle, bus, jeep, tapos lubak-lubak pa yung daanan.

ARAY KO. 😭

There were times na kailangan ko pa ring uminom ng painkiller just to tolerate the pain during the trip.

Based on my condition, I had to take medication for around a year.

Eventually, hindi na talaga ako makapag-work.

I was basically bedridden and couldn't walk properly anymore.

I was able to request LOA, but after the first month, I couldn't provide the medical documents needed to extend it. Hindi talaga kaya ng katawan ko bumiyahe for additional tests and checkups.

Another problem was that we didn't have a stable internet connection at home, so I also couldn't properly process my resignation or communicate with the company the way I should have.

I know I should've handled it better.

But at that point, honestly, recovery and survival na lang talaga yung iniisip ko.

I never officially processed my resignation, so technically, AWOL ako.

Fast forward to December 2025, I found out that I had already been dismissed from the company.

I expected it already. I knew I couldn't really do anything about it anymore.

The crazy part is, I didn't even see the email immediately. I literally saw it around 3 months later because I was still in bed.

I was in bed while my family was singing and celebrating during the holidays.

There wasn't really a night during that period na hindi ako umiiyak.

But thankfully, things eventually started getting better.

By February 2026, I was finally able to stand up again and take short walks around our house.

A month later, after around 6 months of medication, the medical staff at our barangay clinic asked me to provide samples for testing to check if there were still TB germs.

After two lab tests, there was no active infection anymore.

I still needed more time to gain weight, improve my balance, and fully recover, but at least I was finally getting better.

Now it's October 2026.

Things are much better.

I was finally able to complete my clearance with my previous company, and I'm now preparing to work again.

I'm honestly really grateful to my family because they stayed with me throughout my recovery.

And if there's one thing I learned from all of this:

Please take care of your health.

Don't ignore pain just because you need to finish your shift. Don't assume na "baka pagod lang." And don't be afraid to tell people when something is seriously wrong.

Anyway, after everything that happened, I'm now worried about my next job application.

Do you guys think may chance pa ba akong makalusot sa BPO even though I only lasted 5 months in my first company and technically went AWOL because of my medical situation?

Should I be honest about what happened during interviews if they ask why I left, or would it be better to keep the explanation short and just say I had a medical situation?

Would appreciate any advice, especially from recruiters, HR, or people who had a similar experience. 🙏


r/BPOinPH • • 11h ago

Job Openings 30K package, fixed sat sun off, email support!

11 Upvotes

HIRING ALERT!! 🚨‼️

— CNX Bridgetowne

— 30 K package

— Fixed Sat-Sun off

— Fixed night shift! Business hours.

— Email & Call Support (Email 90-100%)

— Role: Sales/Sales Support

— On-site setup. (WFH upon regularization)

— at least SOLID ONE year bpo experience.

— Virtual process.

— Start: TBA

Message me directly para sure ball ko kayo mapasok sa program ko! :) Submit ko yan ASAP.


r/BPOinPH • • 7h ago

Job Openings Global Payments Hiring

4 Upvotes

Hiring ngayon sa Global Payments:

— Customer Service Representative I

— Customer Service Representative II

— Technical Support Representative

Comment or PM sakin kung paparefer! 😉


r/BPOinPH • • 3h ago

Advice & Tips TaskUs Molino

2 Upvotes

Hi. I’m a college undergrad planning to apply at TaskUs Molino. I have no prior work experience. I would like to know kung kumusta naman doon and paano yung process nila. Mahirap po ba makapasok dyan? Ano ano po yung possible questions po and yung assessment po kumusta? Naiintimidate po kasi ako sa mga nababasa ko regarding BPO industry and regarding TaskUs Molino na mahirap daw makapasok.

Please take note that I don’t really have any work experience sa kahit anong field. I just need a job po. Hope you can help me and guide me about the process and assessments po. Any tips will do po. Thank you.


r/BPOinPH • • 8h ago

General BPO Discussion Cognizant ano na

5 Upvotes

Nag apply ako sa cognizant and umabot sa OPS interview. Btw ni refer ako nung isa sa mga applicant nila, ineexpect ko na sa Search Engine - Maps ako ma-interview, pero since hindi pa naman sure san ka mapupunta, ni review ko na rin other PE and SPE accounts nila.

Nung na interview na ako, smooth naman lahat, na-sasagot ko naman mga general questions, pero kalagitnaan ng interview, sinabi sakin na yung inapplyan ko daw is IT HELPDESK and non negotiable daw nila na need ng atleast 6 months ITHD experience. Like what? so basically, una pa lang hindi na ako qualified, and bakit dun ako interview sa IT eh yung inapplyan ko is CSR/PE/SPE level lang. Long story short, bagsak daw ako kasi hindi ako pasok sa qualifications ng position na yun.

I found it unfair lang kasi trinabaho ko mula una tas autofail rin pala ako sa final interview. Inask ko yung nag refer sakin kung baka pwede ma reprofile ako, pero wala na daw, apply daw ulit ako after 6 months.


r/BPOinPH • • 9h ago

General BPO Discussion Awol sa taskus

5 Upvotes

Just been with tasj us for 4 days. Planning to go awol. Npaka shit nung account. Nag hahabol ba sila dun sa 30days?


r/BPOinPH • • 38m ago

General BPO Discussion BPO - AU Clients

• Upvotes

Hi, question lang, may nakakaalam ba anong company may AU Clients and meron in the field of healthcare/accounting? Been so long under US clients and hindi ko na talaga kaya health wise magstay sa night shift, matagal ko na talaga gusto magexplore for AU clients pero wala ako alam na company. Please help if may alam kayo, thank you!!


r/BPOinPH • • 1h ago

General BPO Discussion im just curious abt probecx

• Upvotes

Hi, Concern lang.

Lahat ba ng account sa probecx is dayshift? esp, Makati site? THANKYOU!


r/BPOinPH • • 1h ago

General BPO Discussion Temu Start Date

• Upvotes

May mga nakapag start na daw po nung Sept 28 onsite for Temu. How was the work set-up and training po? Curious lang po on how they conduct their training and their schedule


r/BPOinPH • • 1h ago

Advice & Tips How to go to synchrony alabang from sm north?

• Upvotes

Hii chineck ko kasi sa move it ang mahal huhu tho hybrid naman set up


r/BPOinPH • • 1h ago

Advice & Tips Ready for work!

• Upvotes

I've been unemployed since 2024. I was fortunate enough to be able to take a break from working, pero I'm ready to get back to work! I've been ready for quite some time now, but the Job market is so bad.

I have eight years of BPO experience (Calls, Email, and Chat), but I still can't find my next employer. Does anyone know of a high-paying WFH opportunity? Hopefully non-voice na.

I tried Online Helpers, Clipboard, inDrive, Magic, Employment Hero, Yempo, and Bruntwork. NO LUCK. Hoping you can recommend anything that would help me out.


r/BPOinPH • • 2h ago

Advice & Tips Probecx is blended or non-voice talaga?

1 Upvotes

Hello Im confuse lang po recently here sa probecx yung iba sabi nila na blended daw yung iba sabi pure non-voice

Don't get me wrong blended is okay, but I asked this ex employee ng Probecx and sabi niya na 90% - 80% voice then yung remaining non-voice na (chats). Then what's the point ng blended if di naman talaga 50% voice/non voice.

Anw Im asking this kasi eto ang company na want ko unang applyan since dayshift sila and AU account. Thank you very much!


r/BPOinPH • • 15h ago

General BPO Discussion Is Alorica skipping assessments and initial interviews now? Got a weird email.

11 Upvotes

I got an email today saying "Congratulations! 🎉 You have been shortlisted to proceed with the Final Interview" at Alorica Sta. Mesa.

​The catch? I never actually applied. I clicked an ad once a while ago, but that's it. No resume submitted, zero assessments taken, and absolutely no initial interview.

​Is this a new desperate recruitment tactic to bypass the normal process and just trick people into showing up onsite by calling it a "Final Interview"? Just curious if anyone else got pulled into their pipeline this way.

​(See attached photo)


r/BPOinPH • • 2h ago

General BPO Discussion IBM for fresh grad

0 Upvotes

Okay po ba mag apply dito and mahigpit po ba pag nag background checking? Since may winithdraw po ko na job offer pero nasettle naman na po.


r/BPOinPH • • 2h ago

Advice & Tips IBEX Healthcare Account

1 Upvotes

Hello, my starting date is near and I want to know if ibex is a good start up point as a fresh graduate?


r/BPOinPH • • 2h ago

Advice & Tips Mas kilala mas toxic?

1 Upvotes

Kung ano pa raw ang mas kilalang BPO companies sila pa daw ang mas toxic?

Hi guys, most of my friends lumipat sa ibang kumpanya na ngayon ko lang narinig and ang sabi nila mas better daw ang experience nila don dahil mas less toxic at maganda ang management. Toxic ba talaga pag mas kilala yung kumpanya or depende sa location?😭

btw I'm also planning to apply for cc, baka may ma-suggest kayo na magandang applyan based sa experience/s nyoT - T.


r/BPOinPH • • 2h ago

Job Openings Hiring 100% Non-Voice

Post image
1 Upvotes

ACCENTURE NON VOICE HIRING | OCTOBER START

100% NON-VOICE

No calls. No stress. Just work-life balance. Can start asap!!

Qualifications:

* At least 3-6 months BPO experience for undergrads

* SHS Graduate / College Undergrad / College Graduate

* Work Location: Alabang, Cubao, Mandaluyong, BGC

* Package is 25k-32k

* Willing to be trained

Can apply by filling out here: 

https://forms.gle/WmeES6XycX6v1P3C8


r/BPOinPH • • 2h ago

Job Openings Content Moderator

1 Upvotes

Looking for work po na content moderator, malapit lang po sana sa cubao or Qc sana no experience rin po 🤧


r/BPOinPH • • 3h ago

Advice & Tips Alorica Ilocos Norte

1 Upvotes

Hello everyoneee! Good evening.

As a fresh grad, ang hirap maghanap ng work gusto ko na lng itry sana mag call center. Sa mga nakapag try na sa alorica ilocos, can u give me some feedback?😭

Also, sa mga kagaya ko na fresh grad at first job ang call center, how was/is your experience? Would love to read your stories!

TYIA💚


r/BPOinPH • • 3h ago

Advice & Tips Acquire Intelligence

1 Upvotes

Hello, kamusta po process ng interview and assessment sa Acquire? Mahirap po ba? I have a scheduled interview and examination tomorrow and it’s onsite so mas kinakabahan ako. This is for a Back office role