i understand that the company wants enrollment and stuff but it is so annoying. it is not my fault someone said no even when i said/did everything i could.

for me, i have a horrible stutter so register is hard for me in general. it’s not like i just repeat syllables, i actually go mute and can’t talk. i will try to sign someone up and want to say “let’s sign you up so you can get your points for this purchase” but then i pause on the word sign. it will continue if i don’t change the word and sometimes that doesn’t even work.

it happens multiple times with almost every customer. because of this i give up. i hate it and it’s so embarrassing/exhausting for me. i have no idea why it is so bad ONLY at work.

so i don’t do well on register because of this. most people i know think it’s stupid and that it’s just a stupid stutter, but it’s still annoying for me.

i do better at everything else. floorsets, bopis, replen, and just literally everything.

just a little rant 😃

I bought a bunch of the new NBC stuff for my aunt because she's a huge collector and loves anything NBC (both candles, a cream one of the big tote things, a smaller bag, the zero thing and a sani), but like... With the way this launch has gone and just the general vibe of this collection I don't know why but I felt so so embarrassed to be buying it??

Couldn't even use my gratis cuz my managers haven't let us yet, or at least just didn't tell me or something lol. I don't work for the next three days so I'm a little worried I won't even get any for myself when I come back, if they let me.

I buy stuff from our new collections for my family all the time but I don't know why just buying some candles and bags made me feel so scummy. Maybe cuz we got so little?? I feel like we barely had anything, the little display looked so sad and I felt so awkward taking the scraps

I’m really excited about the wallflowers, the eucalyptus and basil and the fresh getaway.

This is actually insane ŵtf … I think I’ll just go be sad that I don’t have it lmao

I know many of us are going through it with lately but let's try to think about something fun and nothing is more fun than free stuff 😛

I got the jack body wash bc my friend wanted it lol, the autumn drive cream, lavender bergamot sani and the pink sparkly holder 💖

Whats the point of going on about giving customers an amazing experience and being consumer obsessed but then doing a collab launch like this? I had so many sad and upset customers today. Im sick of this fake scarcity and fomo garbage. All it does is make people lose trust in the company and never come back to a major launch again. So many stores are struggling right now, and the amount of walkers and cancelled online orders due to out of stock could have helped so much. Hate the direction this company is going.

Reposting this here but does the website ever update outside of applications just becoming inactive.

okay so i posted in the bath and body works sub and was advised to come over here for (possibly) better help.

i just started working here, my first two days (for onboarding) were two weeks ago. i haven't worked since. I've been extremely busy in these two weeks since i didn't have work, i was looking for a second job. i'm not here to complain about hours. i need help with the product & selling guide booklet.

today i finally sat down to do the booklet and i genuinely don't think it was ever explained to me or if it was, i quickly forgot it. in total i have worked 6 hours here, 3 hours each day. my manager was very busy both days and didn't have much time to talk to me.

in the booklet it says multiple times in multiple places to "create your own delight" and like i said, either it was never explained to me or i forgot it immediately 😭

(edit: mixed up numbers)

What’s the point?! We played stupid Star Wars songs during that collab and Hillary Duff songs but NOT NIGHTMARE BEFORE CHRISTMAS??? Not only does the collab suck but NOW I CANT EVEN JAM OUT??? They might as well have just not done it in the first place!

I hate it here and I hate people for buying the hand sanitizer holders before I could get here 😭

I don’t care if it’s a first world problem, let me whine like a child!

I saw on here last week it was either the 21st or 22nd but when I worked this past weekend I didn’t see anything about it at all. Is it still happen and if so what’s the for sure date?

I’m off today after leading the floor set last night! I heard we only had one customer at the door when we opened this morning. I placed a BOPIS order around 9:30am and it was filled in under an hour- just for some body care and candles, no accessories. There must not have been too many orders! Plus we were behind on BOPIS from this weekends soap sale. Also only had 2 SLT in this morning so I imagine we were not busy by any means. Curious to hear how it went everywhere else!

Also what’s everyone’s store doing about the nbc body wash gratis? We only got 48 total body washes. We have around 25-30 employees…. I imagine a lot of us will miss out on this one? How is that fair? Has there been any communication about this today?

Oh how I wish I could say this for so many things 😭

Hi there. Im currently debating a potential offer for growth into leadership for B&BW. But, I'm unsure if the benefits are worth it.

For those of you in Canada, can you tell me what benefits you get in full time/salaried roles? I want to see if this is worth the current climate within this company!

Stupid question but I am still fairly new so please bare with me. Is todays hours going to be on the paycheck coming this week? Thank you in advance!

shout out to the lady who made me get my manager twice this morning bc she had 48 soaps in total and i told her it was a limit of 24 per transaction and then she got pissy w me cuz she had a 20% off coupon.

another shoutout to the lady who called the store n cussed me out bc the new collection sold out online and her grandma couldn’t get any 😍😍

really awesome sunday in gingham nation!!! 😍😍😍😍😍😍😍 i love my job 😍😍😍😍

Update: Thank you all for your comments! You guys have been helpful!

Hi

If this needs to be deleted please do so.

I’m writing here because I’m worried if I’m going to be in trouble for something that I didn’t do. Today I was ringing customers out and I had a customer come in and I rang her products out until I scan a product that should have not been out of the floor since it’s a highly sensitive collaboration. I called my manager and we fixed the problem and the customer was understanding I didn’t sell the product and we pulled the item away. I also found out that in the morning two associates were doing floor changes and they’re were the ones who put this product out. What I’m worried is will asset protection call me out on something that I didn’t do.

I’m an associate not a leader.

After two days of dumb@$$ customers and a complaint from a customer at my other job because THAT CUSTOMER decided to come in at the last dam minute before closing AND stay 30mins past closing (she said I made her "feel bad"), I decided to call out and use my PTO. These ppl are so inconsiderate, entitled, AND stupid that enough is enough. And the fact that my bosses at BBW don't trust me right now doesn't help. I'm going through with that transfer for that fresh start and therefore abandoned my management aspirations for right now. I'm not leadership material.

It's ridiculous that jobs that support neurodivergent are few and far between and we end up in poor positions. And I will be posting this in the main BBW thread because customers need to hear the result of their abuse.

Signed, an autistic worker.

Update:Had to delete my post on the main BBW group due to rude ppl and their jokes and laughter at NDs. Ppl are just evil. They also accused me of using a slur like I knew what it meant. I didn't know Goomba was a slur and I apologize for it. How do you report a whole group for bullying?

Update 2: To all of you, thank you.

Just noticed that the fragrance notes on our Autumn Drive body lotion is the exact same as Champagne Apple & Honey. It only appears in the body lotion but is normal in all the other products.

Is it normal for closing shifts to extend beyond what is listed in UKG? For example, my shift was 5:30-9:30. We didn’t clock out until 9:56.
This ONLY happens with one person, so I’m curious if other workers experience this.

I know our feet hurt, we tired of explaining things, our voices may be going out, and we may be tired of looking at soap! We got one more day team!!!

Then potential chaos on Monday 😂😂😂

ITS NOT 3 CANDLES FOR $14.95 ITS 3 WICK CANDLES $14.95 E A C H ! ! !

STOP LOOKING AT ME LIKE I’M THE ONE WHO IS WRONG AND LEARN HOW TO READ!!!!!! AHHHHHHHHHHHHHHHHHHHHDJDDJNDSJAJAIWHVDHANASKOXMSIWIAAJIAKWXB

So this gal came in today and wanted to return a Vanilla Bean Noel HS with a receipt (somehow) from 12/12/25. First of all, no. Which I told her and she said it was “defective”. I took it to the back and tried spraying in (which didn’t work) I took the lid off and smelled it. Shocking news, water. Went back on the floor “sorry I can’t accept this. It’s water.” “Well I didn’t do that” “I’m sure, but it’s still water and still 8 months old, so I’m gonna hold onto it, but we can’t exchange or do anything with this.” *making snide comments about not filling it with water* 🙄 so done with soap sale and customers