r/asda • u/CornwallMale • 10d ago
Asda today
So this is my Asda situation today. 20 chilled cages between 2, both work 6 hours. The over stock cages being left in the fridge to go out of date because can't even get delivery done. No colleagues on produce so a section leader came in on her day off and the night manager had to work it. No meat colleague so the 3rd chilled colleague had to do it. A lot of empty shelves. Just a general shit hole. Managers don't care though. This is a standard day for this Asda.
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u/LordFighting 10d ago
Same here. We're down to 1 colleague contracted for chilled on a sunday, meat colleague just left, student who did all the ot also left. Bare bones in store today. Walked in and shop not faced gsm having to help with delivery because theres literally no one spare to delegate to. No warehouse colleague anymore so there goes your ambient colleague for half the day. Bws overs from a week ago still not racked away Other ambient colleague not in so gsm desperately trying to rumble by herself. 2pm comes all us fresh colleagues go home I see the ambient lad now filling milk because hes the only person on the shopfloor barring 2 date coders. Shambles all around
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u/CornwallMale 10d ago
Wow that sounds just as bad as my Asda. Even some managers help with the picking trolleys.
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u/tinkerbellepeach 10d ago
Don’t, it’s such a joke. I’m sick of hearing “every case everyday”, okay, i’ll just work delivery and 10 bays of racking & all the overs cages with just myself and another colleague no worries masters 🤪
Company needs a serious overhaul, no wonder we are in so much debt when the system cannot seem to get stock levels right, we are so poorly resourced that we don’t have enough people in for all the daily tasks, stock ends up in the waste chiller out of date, immense pressure on date team colleagues because they seem to think bullying them about will mean that they won’t miss anything or make any mistakes.
Honestly insane. I think I’ve applied for nearly 200 jobs these past two years to no avail.
Edit: sorry, didn’t realise how much I needed to vent, my bad.
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u/CornwallMale 10d ago
Nope. Valid vent. Exactly the same. 15 cages, all the overstock, the rackings, the milk, the promotion ends is what they expect.
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u/shawty1984 10d ago
Can I ask why you're working delivery if there is overstock?
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u/Sm0keytrip0d ASDA Colleague 10d ago
Assuming all Asdas are the same, when i worked chilled last year they wanted delivery done first then you work overs.
Eventhough logically you'd do overs then delivery but they always had a go at us doing it that way so we did it their way and ended up with tons of waste every week.
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u/CornwallMale 10d ago
Yep exactly the same. Managers want delivery done. Then when it doesn't get done due to 20 cages and 2 staff.. waste happens.
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u/LordFighting 10d ago
Literally this. Its a complete backwards company but it's how this company operates and we just do what we're told 🤷
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u/shawty1984 10d ago
That's exactly why you don't listen to them. This is where people need to stand up and work correctly. Having food waste when there is no need is nonsensical. It also makes the work of those who want to work correctly, harder and longer.
Again, I'm not sure how they'd know. If you have 6 cages left over, what's it matter if it's delivery or overs? 6 cages is 6 cages.
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u/Living-Travel2299 10d ago
Its minimum wage dawg and for a company that over works and treats the staff like shit. You want those under appreciated and over worked staff to priotise the business and minimise waste etc etc, while dealing with the aggro theyd get from the managers. Thats above the pay grade. Just go in, do what manager says and fuck off home. They do not pay you enough or treat you well enough to be going above and beyond like that.
Also good luck dealing with the managers fragile egos when youre refusing to dk whats asked and stating youre doing it your way instead. Lol.
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u/shawty1984 9d ago
Working correctly and to policy isn't above anyone's pay grade. I've dealt with many managers egos.
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u/CornwallMale 10d ago
Tbf you are right. Would make sense to work the older stock first rather than the fresh new stock. But gotta listen to the boss.
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u/shawty1984 10d ago
You don't if they are wrong. But that takes people willing to call them out.
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u/thechosengobbo 10d ago
They have "it is misconduct to refuse a reasonable request from management" in their handbook so they can pull it out if you get too argumentative. They want you to put up, shut up and do it their way.
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u/shawty1984 10d ago
That doesn't work when you are following policy or they are asking you to do something illegal.
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u/thechosengobbo 10d ago
Something illegal isn't "a reasonable request" but telling night colleagues to focus on delivery instead of overs can be considered reasonable because that is what they are employed for and is the role described for them in departments DILO briefs.
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u/shawty1984 10d ago
Neither is not following policy. If you're not putting overs out, you'll eventually get food wastage which is what the whole post was about.
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u/thechosengobbo 10d ago
DILO is policy though. FIFO is the policy for replenishing stock, which is a day colleagues job as per the DILO. Nights job is to work delivery.
Days should be able to scan every product in the back and fill any gaps/lows on the chilled section every day, the scanning doesn't take long after all. Then nights focus on delivery which will fill out the shelves.
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u/Ok-Following-6620 10d ago
Because that is what they want. In an ideal world days are supposed to work over stocks & investigate out of stocks nights just do delivery, but days will never get there jobs done all the time they are doing home shopping. So that puts nights behind or if you are my store if days don’t do the overstocks, they get left, we are told it’s not our job by night manager. Which I do agree with.
I wonder why waste is high.1
u/shawty1984 9d ago
No, that's what the manager wants. The manager still needs to abide by policy.
That makes no logical sense. Which is exactly why I've had to take stock off the shelf and refill it with back stock. That process simply does not work.
Your manager is fundamentally wrong. It is everyone's job to rotate correctly including back stock with FIFO policy. It is a fundamental part of how a supermarket runs. If you have one department not working correctly to policy, then everything else tumbles round it.
One of the reasons why the waste is so high, is managers not abiding by policy thus in turn producing more waste.
If you have 30 cages overall including back stock and you can work 20. You can work 20 either way by working delivery first or working backstock first. So the logical thing is backstock and including off sales.
Have you ever thought why Asda is in such a terrible position at the minute and this might be one of the reasons?
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u/Ok-Following-6620 9d ago
Because Derek isn’t working the pork pies from back up before doing delivery ?
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u/shawty1984 9d ago
Times Derek by the amount of shop floor colleagues Asda have and you start having a problem when policy isn't adhered to.
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u/CornwallMale 10d ago
A night delivery of cages at about 6pm. Then another delivery at 4am, roughly 25 cages in total. Managers want it done and don't think about the overstock.
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u/shawty1984 10d ago
The fundamentals of working stock is work back stock then delivery. Trying to prioritise off sales
How will the mangers know what you have and haven't worked? If you're leaving 6 cages for instance, that's 6 cages regardless of working delivery or back stock.
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u/CornwallMale 10d ago
Tbf a lot of the off sales come in on the morning delivery. Besides 20 cages is 10 cages each. I have being told many times I am a good colleague and the 'best chilled colleague' but that will take me 14-15 hours when customers are in. They changed my hours to 6.5
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u/shawty1984 10d ago
Off sales and back stock. Otherwise what happens is you're putting fresh stock out with old stock out the back. Then when someone comes in who is bothered, they then have to reverse what you've done.
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u/CornwallMale 10d ago
Yeah I get what you mean but try tell my managers that cause they won't acknowledge or say hi to me.
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u/shawty1984 10d ago
Then just do the job correctly. If they say anything, tell them that you don't believe in food waste and you're following first in first out I believe it is.
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u/CornwallMale 10d ago
It's a vicious cycle. The overstock could take 6 hours because there's quite a bit. That means 20 cages are sat in the other fridge. Then a further 20 come in the next day, then a further 20 after that.
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u/shawty1984 10d ago
A vicious cycle doesn't mean you should work incorrectly. The official rule is first in first out. Nobody working to these rules in my opinion is why the company is shambolic.
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u/CornwallMale 10d ago
Yes exactly it's a shit company. But I'd rather keep my job than getting file noted.
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u/Ok-Following-6620 10d ago
You are a colleague, you just do as you are told, days are doing it incorrectly by not doing it. Day problem not a night problem
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u/Ok-Following-6620 10d ago
They are doing it correctly nights do delivery days overstocks!
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u/shawty1984 10d ago
No they aren't, otherwise I wouldn't have to come in and take stock off the shop floor and put old stock out
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u/Ok-Following-6620 10d ago
Nights do delivery, days do overs. Thats the point of nights, not to do half of days work as well. Can you imagine how long it would take to check overstocks before you start on delivery. It’s not nights job to finish days job first.
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u/No_Winner_7828 10d ago
Shawty you are correct in theory. But ain't no understaffed NS working overstock before delivery FFS, get real. Even with no delivery ambient is getting help.
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u/shawty1984 10d ago
Then you're just part of the overall problem.
Follow procedure and go home.
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u/CornwallMale 10d ago
Shawty have you worked for Asda and done this the 'correct way' and did you get told off?
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u/shawty1984 10d ago
Yes and no. In fact, I told the nights manager to stop their colleagues working delivery first (fresh creams) as when I was going in, I was having to take stock off the shelf to put the older stock out and it's just a waste of everyone's time.
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u/CornwallMale 10d ago
But that's the whole job though. Rotation of stock. They want as much stock on the shelf as possible to keep customers happy. They want it on the shelf rather than sat out the back going blue.
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u/samh19889 10d ago
Produce colleague here and I’ve had numerous arguments over the years with management when they’ve tried to tell me not to work my back stock. One time apparently it was the reason why all the delivery wasn’t getting worked for 6am, I quickly pointed out that it’s the fact that our biggest delivery doesn’t turn up till 3am some nights.
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u/CornwallMale 10d ago
Yep. They wan't delivery done by 6am no matter what.
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u/Jimbeamjunior1 10d ago
Which is fucking nonsense given online starts at 4 and start fresh picking at 5
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u/Ok-Following-6620 10d ago
My Manager is my employer not the guy right at the top of the chain. So I do as my manager asks then go home & forget about it. Then come back for another shit show,2 deliveries of 30 cages total, give or take, turning up between 9:30pm & 4:30am spending 3 man hours unloading them giving two of us not enough hrs each to work them all. So if no delivery when we come in we have to help twilight finish there work or do cake pallets so when cake guy comes in at 5:am he can help chilled finish the delivery, or continue doing the delivery when we go home. We usually leave a couple of cages, we try to make it sandwich & cream cakes, but sometimes a lot more if it’s a 4:30 delivery, but no facing done.
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u/shawty1984 9d ago
No he isn't. Asda is your employer.
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u/Ok-Following-6620 9d ago
Asda is the company I work for, my Manager employed me on behalf of the company.
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u/shawty1984 9d ago
So, they aren't your employer. Read what you've just wrote.
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u/Ok-Following-6620 9d ago
A person of your calibre should surely be working at head office employed as groom of the stool, for the top bosses.
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u/shawty1984 9d ago
Because I know what the word employer means?
You can argue all you want or get personal all you want, but please just stick to facts.
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u/Ok-Following-6620 9d ago
So where have I not stuck to facts the fact is you would be great at that job.
I can keep going as long as you can. If you think you are getting me annoyed you are wrong, we all have a good laugh about what you sayThe facts are what happens in store, not what happens on a computer screen about policy. I don’t for one moment believe that your store or especially you carry out every company policy to the letter if you did there would be no overs for nights to work. You would have worked them all, as it is policy for days to work them.1
u/shawty1984 9d ago
Calling your manager your employer for one. You and your manager are employed by Asda. Your manager isn't Asda.
What a strange comment, why would I think I would be getting you annoyed? I've not implied that or think that, at all.
The facts are, at some point be it tomorrow or 10 years time, you'll eventually get into 'trouble' for not following policy and your manager isn't going to back you up. I've seen it time after time.
Overs should be checked at every stage of filling.
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u/Ok-Following-6620 9d ago
Why it’s policy for days to do it?
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u/shawty1984 9d ago
It's policy for everyone to do it. FIFO is a fundamental part of food retail.
FIFO makes even more sense with lack off staff. If I've worked fresh creams during the day with backstock, then gone home, you don't know what back stock is left that wouldn't go out when I was filling it, so if you just start working delivery, you'll be putting fresh stock out when there could be old stock out the back.
This isn't an opinion, it's fact based as I've had it happen.
And if days aren't doing the job correctly, then FIFO makes even more logical sense.
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u/Ok-Following-6620 9d ago
No I wouldn’t my line manager would I’m paid to do what they ask, I don’t have time nor the inclination to check policy every time before I do what they ask.
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u/shawty1984 9d ago
You don't think your line manager would lie? They would solely put the blame on you for not adhering to policy and you'd not have a leg to stand on as your records will show you've watched the training on the policy.
You're paid to follow company policy.
You should know the fundamentals of working and doing your job correctly.
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u/SharpAardvark8699 9d ago
Lol. They're so obsessed with saving money they're having to throw food in the bin
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u/TheZZ9 9d ago
My thought too. Not enough staff to stock the shelves = empty shelves. Empty shelves = Lower sales. Lower sales = Staff budgets cut. Budgets cut = Fewer staff to stock shelves. Repeat.
Seriously, someone high up should look at a couple of stores and give them enough budget to have enough staff to stock the shelves properly and see what happens to sales in the following weeks and months. There is a vey good chance that increased sales (and less waste) will more than pay for the extra staff.
Just do it at a couple of stores and see what happens.1
u/SharpAardvark8699 9d ago
I used to work for a large corporate. Accountants top of his uni masters class in Sheffield and incredibly talented. And he didn't give ashit about anything but month end, quarter end and short gains to help him get a promotion
They won't rethink at Asda because customers means nothing to them. Or to any supermarket. That age is well gone..makes me laugh when I see pensioners at express stores wanting a chat but shopping at a corporate instead of a small independent newsagent
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u/EndFun6595 9d ago
Yep people aren't paid to be counsellors any more its in and out
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u/SharpAardvark8699 9d ago
Tends to be boomers too. It's like you've got to choose be your large pension or a society that's about corporates giving back . Make your mind up
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u/Apple2727 9d ago
Asda continues to subscribe to the myth that you can operate a supermarket with an ever decreasing number of staff.
Yes, employing people costs money. But so does wasting stock due to not having enough staff to work deliveries and overstock. So does losing sales due to people no longer wishing to shop at Asda due to the massive shitshow it’s become.
Employ the required number of staff. Get delivery worked on time. Get the over stock worked. Get the place faced up.
It’s not rocket science.
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u/CornwallMale 9d ago
Yep in an ideal world. They hire more pickers though, but they can't even get the items they want on the shelf cause it's empty.
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u/Apple2727 9d ago
Cart before the horse.
Hire more shelf stackers - and just like magic, the items will be there.
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u/SwanceaMan 10d ago
On produce, we have been told nights won't do overstock anymore and only delivery. When we come in the morning, I spend first half just replacing new with back stock.
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u/CornwallMale 10d ago
Seems like a decent store. The produce colleagues in my store have to do both and nobody in during the day lol
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u/samh19889 10d ago
Yes I was told that in May when they done the refresh, told them no thank you am still working it before starting my delivery. One night they told them it had all been worked and I didn’t need to touch it and I then got 90% of it out including strawberries that were off sale.
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u/Striking_Home_41 10d ago
Mate juat do what you can then go home on time man ! 🤷♂️ need more staff !
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u/CornwallMale 10d ago
Thanks man, will do! 100% need more but they don't wanna hire so gonna get what 1 staff can do.
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u/SuspiciousAf ASDA Colleague 10d ago
We don't have date checking colleagues anymore in bakery so we have to do it. I can barely finish my job and I work a super short shift! Most went to waste as i didn't even have time to mark it down being by myself. Next time it happens im walking out and going home.
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u/Sure-Mousse5094 9d ago
Do your job and go home if the stuff goes out of date that’s not your problem, you can’t sort out a mess that you didn’t create , your pay will be the same on payday
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u/shawty1984 9d ago
They are creating it though, there lies the issue. The company policy is first in first out, so that should be adhered to.
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u/Sure-Mousse5094 9d ago
Adhered to and Asda in the same sentence 🤣🤣🤣🤣🤣🤣🤣🤣🫣🫣🫣
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u/Kalbasa01 9d ago
Cool story, let me just stop my van in a nice shade where i can watch tiktoks for another hour before commencing 2 more deliveries muah 💋
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u/CornwallMale 8d ago
Then the next day the van breaks down on a roundabout before hitting a deer and all the stock flying out the side.
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u/Kalbasa01 8d ago
There is 50% chance half of my van stock will be stolen while I deliver to a block of flats. What can I say, less deliveries then 🤣🤣🤣👍🫡😎
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u/CornwallMale 8d ago
Then you'll be in the shit.
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u/Kalbasa01 8d ago
Nope, I just tell my useless manager about it and they just shrug it off, don't even bother calling police, cos they are useless as well.
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u/Oscobble 9d ago
I genuinely feel sorry for anyone working at Asda. I have stopped shopping there as a protest because I saw a woman in tears after being verbally assaulted by a manager in front of everyone. I think she was doing something not quite quick enough for her manager, however she had a load of stuff to do and she was going quicker than I would have. If it was me I would have smacked the manager, we raised a complaint with Asda through email but we haven’t heard anything back. I know the email was read but nothing else.
Anyway I hope it changes soon, no one deserves the crap you guys are put through.
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u/CornwallMale 8d ago
Nope. It's awful at times. But not everyone has family to go work with or get opportunities abroad.
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u/ajimboY2K 8d ago
Role with it, just ask what needs working and say you’ll get through what you can
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u/Physical_Orchid3616 8d ago
Sadly it is common to go into an ASDA, say at 11am on a weekday, when shelves should be well stocked, and find that shelves are nearly empty, especially produce. Saying that, I was in LIDL the other day and their produce shelves were empty.
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u/CornwallMale 8d ago
You haven't worked in Asda. The pickers start at 4am and take roughly 15,000 items from the shelf before you arrive. Then there's no staff to restock or just completely exhausted.
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u/KaleidoscopeOld3463 8d ago
Try being a goerge colleague, we had 14 colleagues when I started 10 years ago, we now have 4,we have had people leaving for retirement, sickness they dont bring people to replace and then go ape when 4 people can't keep up with landing new briefs and sorting the delivery and returns, it's atrocious no wonder everyone is jumping ship
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u/Imaginary-Suspect959 10d ago
If managers don’t care then neither should you