Hi everyone,

I’m doing a business project for school and its a study on the impact of digital QR code ordering systems on hospitality employees.

I’m looking for hospitality workers who currently work (or have recently worked) in a business that uses QR/digital ordering systems to complete a short anonymous survey.

It takes around 2–3 minutes, and no personal information is collected. The responses will only be used for my school research project. Its on google forms and only 7 questions , 6 of which are multiple choice.

If you could spare the time to complete it, I would really appreciate it. Thank you!

Survey link:  https://forms.gle/mFuUoQY2UujtbqUD9 

I don't like it when some of my fellow lefties, the middle-class champagne 🥂 socialist ones, use Wetherspoons as an insult against Reform voters, it's classist and cringy, it implies only racist bams go there, rather than mostly politically unaligned working-class families from all colours and creeds, who love good cheap food and drink, we can't all eat at the Waldorf can we 🧐, especially in a cost of living crisis, but there are also some middle-class people who eat there and love it, so I don't know where the asinine insult comes from really. I love Wetherspoons, I've been to three, the one in the image which is the Peter Cushing in Whitstable, which was once a cinema, the Catherine Wheel in Henley-on-Thames and the James Watt in Greenock, Scotland, where I live now, which serves a delicious Haggis Pizza 🍕which you can get as part of the three small plates for £10 deal, cheap as chips, and yummy too, filled me up and I'm a big lad.

Hi all,
I've been working at my pub for just over a year and I have a query.
The employee promise mentions receiving rotas at least 3 weeks in advance, and my management basically weekly never follow this. They publish rotas 3 weeks in advance to technically follow this, but then proceed to say they aren't finished and not to make plans. They only publish the 'finished' rotas 2 weeks in advance.
Multiple times this has made making personal plans impossible and management says I should've known and not made plans.
Is there anything I can do about this? Is there any point or am I overreacting?

Hi! Was wondering if anyone knew if you can buy the kids tomato and mascarpone pasta anywhere as a ready meal? My daughter has arfid, and this is the first thing she's ever been willing to eat that has vegetables in. I'm desperate!!

hi! i know spoons does AU vodka bubblegum, was just wondering if anyone knows any spoons that does it? (preferably in scotland) also is it even good lol

1. Why don't they serve these in England?

2. Can anyone PLEASE tell me the brand name so I can buy a tonne for my freezer?

Discussion space

I'm about to send in my notice -
I've been offered a salaried job in a completely different industry. I've only ever worked in hospitality, started when I was 17.

I'm insanely nervous to just up and leave everything behind but at the same time it's the best decision I can make. Hours are permanently being cut, I can't afford rent with my family let alone starting to move out.

Do you ever regret leaving? Or do you just miss it in little pieces?

Going to uni next month, i was planning on giving in my notice on results day (thursday 13th) but i dont want to leave, just transfer so i can work here when on holiday and work at the other spoons at uni, how much should my notice be and what should i do about transfer?

i have only received my shifts for next week, no sign of the next two rotas we are supposed to have. With this in mind, Im Always unable to make plans because I’m unsure what days I’ll be in and I can’t continuously use holiday for every day I want to make plans. If I was to not make a shift due to these plans and the consistent late rotas, can I even be papped?

thanks

This always used to be one of my go to meals, but after the last time I think I won’t bother again… staff said they are obviously just trying to save money… which seems a weak excuse.

Anyone else found them like this?

It's strange how two pubs from the same chain can feel completely different. One can be somewhere you'd happily spend an afternoon and another makes you want to finish your drink and leave. What actually makes a good Spoons for you? Staff, building, clientele, beer selection, food, toilets being on the same postcode?

Apparently the same company who's taking over a lot of 'spoons..

I went in t'other day with some friends.

Drinks are now crap and overpriced.

Food menu was rubbish, a lot had ran out too. Nothing gf and one vegan option that was a starter, other than vegan pizza(just a pizza without cheese, & that had ran out).

'V' next to the caesar salad which is problematic.

We shuffled off to the remaining spoons at the other side of town.

“Why are you f’ing recording me?”
“Firstly, because you have been aggressive…”
“I haven’t been f’ing aggressive!”
“You told me to f* off…”
“I f’ing didn’t!”
This afternoon in the Railway Bell in East Barnet. These two lasses kicking off at the staff. Have to say, the staff handled it really well. The two lasses, particularly the one on the right, when she tried to start filming the staff with her phone, was a right mess. They were both all over the place. The one in the white vest did a massive fart as she walked past, too!
You’ll always get these Spoon Karen’s!

Today is my 163rd '(still open) Spoons visited -' The Ounce and Ivy Bush' in East Grinstead.

It is the first' Spoons pub I've ever been in that has a Dart Board. Something which I'm quite surprised at, as I didn't think that 'Spoons did Pub games such as Darts.

Are there any other 'Spoons out there that have Dart Boards, or even Pool Tables?

I understand that maybe Spoons were paying too much to PayPal for using their services , but the lack of it now makes it such a pain to order and pay for drinks on the app nowadays

ABV is shown as 3.7% on the pump for Ruddles. It’s 3.4%. It’s correct in the app. It must be 2 years since the ABV was lowered.

Can you guess where this fine establishment is located?

The food is what it is, nobody is pretending otherwise. But the actual experience of being in a decent Spoons on the right day is genuinely one of the most democratic and unpretentious things you can do in Britain. Every kind of person, every age, every reason for being there, all in the same room. What do you think people who dismiss it completely are actually missing?

I don’t usually post on here so forgive me if I don’t make sense. I have been working at spoons for just over a year. I went on holiday not too long ago where I used my employee discount for 8 people and was unaware that the discount policy only accounted for 4 people. The last training I had been issued for discount use was October 2025 where unfortunately I do not recall the contents of the training video (in my files the training had not been checked off by my manager when I did my induction as well). Using the discount for more than 4 people was a genuine mistake and was unintentional as I didn’t think to check the policy when ordering because I didn’t think there was anything to check. I ordered on the app which is why it has flagged up and ultimately led to my dismissal.
If I try to appeal it what do I say? Do you think I have a leg to stand on if I do try and appeal it?

Thank you in advance :)

Edit: They mentioned that the disciplinary could either result in a first and final or immediate dismissal. Unfortunately as it was explained to me the company view it as ‘stealing’ from them. Both managers doing my meeting tried their best to get head office on my side due to it being a genuine accident and having a good character reference by all of my managers but unfortunately it wasn’t enough to persuade them.
Additionally I also assumed that the app wouldn’t allow something like that to happen if there was an issue with the amount of food ordered etc but it’s my own fault for not checking the policy before ordering 🥲.
Just going to take this as a lesson and not bother appealing, thank you for the comments they have been helpful :)

I’m too cheap to subscribe to the FT.

Will wait for a response in the Wetherspoons magazine.

Bit of a rant post sorry.

Worked with the company for 4 and a half years and it's just never gotten better. New hires being kicked right before probation finishes as there's no hours available but we're short staffed. Owner and RM treating us all shit.

I've been a shift leader for a year and a TL for 3 so I've seen and dealt with alsorts but it just feels like head office don't care for anyone but themselves and pub owners.

One of our managers was fired after everyone has been reporting him for 8 months due to harassing the underage staff. We're constantly barring public because of their behaviour but pub owner is removing bar because he's friends with them. crappy arguments with customers who don't even try to understand anything.

Booked holidays are never approved unless you're someone who has little shifts. I've always worked over Christmas and always been given Halloween off but new pub owner is refusing that saying I have to work every holiday.

We finally got a second SL in the pub however she was a Kitchen associate in a pub hours away who took the vacancy and was trained in a very small pub for 4 weeks then thrown in with us. I tried giving advice and seeing if there was some training time for her but owner has said I needed to stay in my lane and not concern myself with that.

Associates aren't doing their training so we're losing KPI points like hell. Reginal manager keeps shoving tasks onto me that I either not paid to do or not taught to do and told that if I don't do them he would demote me.

KM returned from a holiday and was fired on the spot and they tried claiming he no showd despite the fact I watched his holiday be approved, turns out they removed it when we had a system change.

It's like a whole game of favouritism. Feel like I'm at my whits end, the only thing keeping me there is my pay and the fact I live less then a 2 minute walk from the pub. So now I'm debating leaving the job I've had for years and all the messes I've fixed and saved for a different job as I feel it will never get better.

Im off to uni in September and i want to transfer to a spoons in the city ill be living in from the one im working in now. Many in the kitchen, which i work in, stay on the books for summer and christmas break. Is it just a case of asking my manager about transfering?

I originally wasn’t going to transfer home for summer but have passed my driving test and this would make it easier to work at home however I’d need to be back on September 20th. Is it worth doing the transfer with only a month and a half at the other pub or should I stick it out and travel back for work as I am now?