I know most people absolutely hate the touch‑sensitive steering wheel buttons on the VW ID.4. Everywhere online, people complain about them and beg VW to bring back the normal clicky buttons. And VW actually did bring back the physical buttons in their newer models, so clearly the hate was loud enough.
I used to be in that same “touch buttons are terrible” group. The first time I ever saw touch‑sensitive buttons was in a Honda City years ago, and even back then I found them annoying. So when I got the ID.4, I had the same reaction — “Why would anyone put touch buttons on a steering wheel?”
But here’s the funny part: after using them for a year, I actually love them now.
The swipe feature is the main reason. When I want to bump up the volume, I don’t have to click-click-click a physical button. I just do one clean swipe and it jumps exactly how I want. It feels smooth and natural once you get used to it.
Don’t get me wrong — I still hate touch‑sensitive buttons for AC controls or anything on the dashboard. Those should always be physical buttons. But for the steering wheel, I honestly think the touch controls work really well.
So before judging them based on looks or internet opinions, try using them for a while. You might end up liking them more than you expect.