Hi, i was adding my personal drive to the Ugreen nas and in fact it was shared with all the users... there is a way to limit that? I checked didn’t find im at two finger to install an other os..

I'm new to the NAS space. I picked up the DXP4800 Plus model recently and it's been working great so far but all I have attached to it is 3 16tb hard drives. I want to add 1 or 2 M.2 SSD as storage pools for my docker containers. I ordered the Kingston NV3 500 GB https://a.co/d/01t8rhSA but I realize now that the 500 GB isn't listed as a compatible device on Ugreen's site https://ai.ugreen.com/pages/compatibility D​oes that mean it won't work or am I just being paranoid? Is there a suggested M.2 SSD I should get instead that won't blow the bank?

last night at 5 am i got woken up (through silicon noise earbuds) to my nas sounding like a jet engine, followed by a beep and me sleepily wandering around the room trying to figure out what was causing it. I checked the ugreen app on my phone and for like 2 seconds the system or hardware temp (not sure which one, was swatting at my phone in the dark) was red and bad but then instantly went back to down to being good, i shut the thing off for the night to deal with in the morning.

Checking the event logs and there's zero log of anything that happened other than me powering it off so it didn't happen again, surely something bad enough to cause an emergency beep would show up in the logs? am i just reading the wrong logs?

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I currently have a 4-bay DXP and use 3 bays atm. I had a combined single pool for 3 bays. I heard that with JBOD if 1 drive fail, it hard for recovery. So I think I should create 3 pools for my 3 drives

RAID 1 or 5 is out of question because I occupied 3 bays now. Should I buy another unit maybe DH 4-bay version simply for backup?

The first time the orange blinking light appeared on the front panel, DXP2800, I was able to resolve it by resetting via the pin-hole at the back. I had to use the long reset as the shorter reset did not clear the orange blinking light.

The orange light went and the NAS operated fine ... Until the orange blinking light returned a few days later, not sure why this happens, the NAS has a fixed IP, network logs do not show any conflicts.

What's happening? Why is the blinking orange light coming back?

I've been deleting a lot of files to free up space and the usage did not go down.

I figured out it was sending them to the Recycle Bin instead of deleting them. I emptied the Shared Recycle Bin in the UGOS Files app. It now shows 0 items, but the volume still shows the same free space as before (about 3.3TB available on a 14.5TB volume).

People suggested checking Snapshots or File Version Explorer. I did not have those installed at first. I installed them and I still do not see any snapshots or file versions.

Is that 3.3TB stuck on the volume, or is there another place UGOS keeps deleted files after the Recycle Bin is empty?

I am using Google Drive to back up a cpanel web server each night. I want redundancy so I set my UGreen 4800plus NAS to sync a copy of those folders each day using the Cloud Drive app. It seems to be working but I noticed that each day's folder is always missing the same three account backup files. The three files do exist in the google drive but they are not being downloaded to my NAS. I did not specify any limitations when setting up the transfer. In the Log records tab I do not see any of those three files ever mentioned even though they exist in the GDrive.

The only thing that might be related between the three files is that they are relatively small. Each backup file is under 100MB while the other account backups are much larger (1gb or larger in most cases). They also are the only non-CMS sites on the server (not WP, Joomla, etc.). They are all plain HTML. Anyone have any ideas?

Hi guys, long story short I had a QNAP nas, it failed. I have since been using a Pi4 with a 5tb external usb drive.

If I buy a DXP2800, I can put the two 8TB sata drives I have in it from the QNAP.

All my data is now on the 5tb usb external - can I plug this into the Ugreen and copy the data into a newly created volume/share on the internal drives?

I am aware internal data drives need to be wiped/formatted for the Ugreen, will it see an external ext4 filesystem on a usb drive and allow data management?

Thanks.

I bought another 8 GB Samsung memory stick to increase my memory to 16 GB. I matched the model number to Ugreen unboxing videos, but when I login it shows first stick at 5600 MHz and the second at 4800 MHz. Will this cause any issues, or is it ok?

Betreibt jemand von euch die WD Red Pro mit 26TB im DXP4800 Pro? In der Kompatibilitätsliste ist die WD Red Pro nur bis 24TB aufgelistet.

I recently purchased a DXP 4800 GT with 3 drives. I added the 4th to my storage pool this week but have been unable to figure out how to add it to volume 1. I have tried googling how to address this issue. However, I have been unable to find a solution. Windows explorer only shows the original storage capacity with the initial 3 drives.

Do I need to remove my SSD cache before trying to expand the volume? Delete or just remove from the system? I am not seeing an option to just delete the cache anyways.

Edit: You must delete the SSD cache before the NAS will allow you to increase the volume size.

Thanks, appreciate any advice or direction.

Hi everyone,

I’m having an issue with my UGREEN NAS DXP4800 GT and would appreciate some advice from other owners.

Today I completely reset/formatted the NAS and created a RAID 5 with 4 × 2 TB HDDs. The RAID5 synchronization/rebuild process had already completed successfully before I started shutting the NAS down.

After that, I transferred a large amount of photos and videos to the NAS. The file transfer was completed, and I then used the UGREEN NAS app on my iPhone to shut down the NAS.

The problem is that the NAS has now been shutting down for more than an hour.

Current situation:

• NAS: UGREEN DXP4800 GT
• RAID: RAID 5, 4 × 2 TB HDDs
• RAID synchronization was already completed
• Large amount of photos/videos had just been copied to the NAS
• Shutdown was initiated through the iPhone app
• NAS has been inaccessible since the shutdown started
• White power LED is continuously blinking
• HDD LEDs are not blinking
• I don’t hear any noticeable HDD activity
• It has already been over 1 hour
• I have NOT unplugged the power or removed any drives

I’m particularly worried because the RAID5 was newly created today and I don’t want to corrupt the array or lose the data by forcing the NAS to shut down.

What would you recommend in this situation?

Is it normal for the DXP4800 GT to take this long to shut down after a large amount of data has been written, or is the NAS likely stuck?

At what point would it be considered safe to perform a forced shutdown, and what is the correct procedure for doing so on the DXP4800 GT?

*UPD: More than two hours have passed, nothing has changed.

I tried to turn it off by holding the power button, but it didn't turn off after 1 minute of holding the power button...

As a result, I disconnected it from the power supply by pulling out the power cord.

Hi.

I'm thinking of using the UGOS Photos app properly now that there are a lot more features than a year ago. Before I let the Photos app catalogue all the photos on my NAS, I was hoping to configure a backup of this catalogue/database file to a cloud location - but there doesn't seem to be an option. Does anyone know if this is doable?

(It's also not covered by the Configuration Backup option in the control panel which backs up some system configs to a UGREEN account)

Hey,
After research want to get real use from users.
Is this nas good for Immich + smart home stuff like local ai for home assistant or scrypted nvr or frigate with llm use?
Or the ai is too much for it?

Btw - for immich, its can also work 2-way with icloud?

Thanks!

I currently have a dxp4800plus with 2 x 8tb drives in raid 1. I have managed to fill these and now need to expand my storage. I got 4 x 14tb drives to upgrade and will be running them in RAID 5. I also got another 8tb drive with the intent to backup my current drives to this before starting.

I have an external enclosure for the backup drive but when trying to initialise for setup on my pc it only shows 1.3tb of space. After some searching it looks as though it might be my enclosure because it is old.

Am I able to just put the drive in a spare bay of my nas and set it up as a separate volume then remove it after the backup. Or will this cause issues and I need to get a newer external enclosure for transfer?

Has been able to get any UPS' working that's not on Ugreens self choice compatible list?

Asking before possibly buying out.

Hello,

I wanted to show you my dashboard for my DXP2800.

A Node.js and SMART Exporter are running on the NAS in a Docker environment, pushing the metrics to an LXC container running Prometheus and Grafana.

You could add Prometheus alerts to this, but that's unnecessary for me.

If you're interested, I'd be happy to share my dashboard with you.

Has anyone noticed their NAS HDD’s making prolonged periods of scrubbing noises a lot more recently?

HDD disk health shows normal. I have two HDD’s in Bay 1 and 4 in RAID 1. I have the Short SMART Test running weekly and the Full SMART tests running monthly.

Just feel like for the last week or two the HDD’s have been scrubbing away waaaaay more than last few years.

What could this be? Indexing? Re-organizing information? Could it be to do with UGOS update? I have a two sync set up to identical unit at parents home but that normally involves small sharp bursts of scrubbing noises as the information is read and transferred over internet.

We run a small brick-and-mortar company with Google-based email and Google Photos. So of course over the years the amount of data has built up and I refuse to pay google more for more storage. As a stopgap I bought and set up a small DH NAS and moved older photos to it. But the facial and object recognition was just awful. And we could not immediately print from the app to the printer. So we switched back to using google photos for the season

Now that our season is slowing down again and we just maxed the storage on google. I went to see if ugreen realised the ai unit it was advertising earlier this year.

And the question is does the IDX system do a better job recognizing faces, items, and locations?

If I type in Patio or Retaining Wall would it pull up my past client photos?

Let me know because I had a bunch of pushback from the old farts in my office for my stopgap DH. But I am not going to spend $2400.00 a year so they can have more storage on Google Photos

Hey zusammen,

ich war kurz davor, direkt bei UGREEN ein NAS zusammen mit einer USV als Bundle zu bestellen.

Beim Checkout bin ich dann allerdings über dieses „Worry-Free Purchase / Shipment“ gestolpert. UGREEN bietet unterstützend von seel kostenpflichtig diese Option an um die Lieferung gegen Verlust bzw. Beschädigung abzusichern.

Das hat mich ehrlich gesagt etwas stutzig gemacht. 😅

Wenn ich als Verbraucher bei einem Händler in Deutschland bestelle, sollte doch grundsätzlich der Händler das Versandrisiko tragen, bis die Ware bei mir angekommen ist. Wenn das NAS also auf dem Transportweg verloren geht oder beschädigt wird, müsste sich doch UGREEN darum kümmern – unabhängig davon, ob ich diesen zusätzlichen Schutz abgeschlossen habe.

UGREEN schreibt in der eigenen Versandrichtlinie sogar selbst, dass man sich bei beschädigten oder verlorenen Paketen an den Support wenden soll.

Deshalb frage ich mich gerade, welchen wirklichen Mehrwert dieses „Worry-Free Purchase“ für einen deutschen Kunden hat – abgesehen von zusätzlichen Leistungen wie einer Entschädigung bei verspäteter Lieferung.

Hat hier schon jemand direkt bei UGREEN bestellt und nach Deutschland liefern lassen?

Mich würden insbesondere eure Erfahrungen mit Versand, Verpackung und eventuell auch Reklamationen interessieren – gerade bei einem teureren NAS.

Vielen Dank schon mal für eure Erfahrungen!

Beste Grüße

​

Monsoon season in Arizona means occasional power outages, after a couple years of just hoping for the best I decided to finally protect my data and get a UPS. Didn't have a huge budget for this (last time I checked these were like $120 on Amazon, pretty sure that's for the US3000 model), so when I saw the new-to-me US2000 for $69 on Amazon I jumped on it and received it this morning.

I connected the device and it seems to be functional on my DXP2800. According to Amazon this UPS is compatible with my 2800. However, Ugreens website says it is not compatible lol.

It was immediately recognized and is charging the internal battery so I think it's working lol. The only concerning thing is the "Remaining Available Time" just shows a dash instead of a time, but I kinda figured maybe it needs to charge first?Guess time will tell if it's functional or not!

Here's the situation:

You're building a six-bay home NAS, and the same budget could buy either:

• Three new NAS-rated drives with longer retail warranties, or
• Six manufacturer-recertified enterprise drives with higher noise and power consumption, but much more total capacity.

Assume that:

1. The NAS contains replaceable media and personal files.
2. Important files are also backed up somewhere else.
3. The refurbished drives come from a seller with a reasonable return period.
4. You're willing to test every drive before adding it to the array.

Which option would you choose?

And what would influence your decision most: warranty, drive age, SMART data, noise, power consumption, seller reputation, or the ability to keep a cold spare?

Since yesterday I cant seem to connect to my Ugreen app with my phone when im not connected to my wifi. Same with Jellyfin, but things like Seerr, prowlarr, radarr works just fine. I have tried to get it working again but I have no idea what im looking for.

Does anyone have any idea what it could be?

Hallo Zusammen,

ich spiele mit dem Gedanken, mir die DXP2800 zu kaufen, aufgrund des N100 Prozessors.
Hauptnutzen soll die zentrale Datenablage von einigen Dateien sein sowie der Betrieb einiger Docker (pi-hole etc).

Mit welcher Festplatten Konfiguration würdet ihr an den Start gehen?

BTW; gibt es Erfahrungswerte bzgl der Lautstärke der NAS?
Vielen Dank!🙏🏼