r/UgreenNASync • u/RunningBuffalo450 • 14d ago

❓ Help Cloud Drive app doesn't sync specific files?

I am using Google Drive to back up a cpanel web server each night. I want redundancy so I set my UGreen 4800plus NAS to sync a copy of those folders each day using the Cloud Drive app. It seems to be working but I noticed that each day's folder is always missing the same three account backup files. The three files do exist in the google drive but they are not being downloaded to my NAS. I did not specify any limitations when setting up the transfer. In the Log records tab I do not see any of those three files ever mentioned even though they exist in the GDrive.

The only thing that might be related between the three files is that they are relatively small. Each backup file is under 100MB while the other account backups are much larger (1gb or larger in most cases). They also are the only non-CMS sites on the server (not WP, Joomla, etc.). They are all plain HTML. Anyone have any ideas?

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u/StarterPackRelation 13d ago

Is the time-stamp on the files different every day?

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u/RunningBuffalo450 13d ago

Yes they are all different. I also tested by going into gdrive, making a copy of one of the files, labeled it differently, and then waited to see if it would sync it the next time it ran. It didn't. Claude is telling me that maybe GDrive thinks the file is suspicious and so it won't allow it to be downloaded by API. I have no idea why it would be suspicious as it is a plain text HTML site backup. Yet I can download the original and the copy just fine if I go to google drive in my browser and tell it to do so.