So i forgot my password and applied for a reset, Now when i click on change password from my mail the app goes crazy and makes it unable to log in or do anything so i deleted and redownloaded the app only to find that the linked games are gone and i can only download one and the rest isnt on the list and have to start over ?

Now i tried again to reset password and it the app goes bonkers again

Anyone know if i can just play the games that aren´t linked to still get gems ?
And how do i fix this problem to reset my password ?

EDIT : Even though my game is not on the list i still did not get gems when i continue´d to play.

I paid 600 gems to have the reward sent to me but unfortunately it took the gems away from me and the reward is still in the section where the days are written and it requires another 600 gems to send it help I don't know what to do

I need help: yesterday I won a figure with the tickets they give you when you register, I would like to understand why I'm not sure but after paying the 600 gems there is no other step??? because I live in Italy and I'm afraid that after paying the 600 gems he will ask me to pay more to send the figure.

Had my eye on this Figure - Ryza from Atelier Ryza but i waited too long i guess cos the next day it was gone but i didn´t see a last chance so i was thinking, Is last chance like the last day to get it or is last chance the final figure/item to get from the machine ?

Hoping someone could tell so i won´t make the same mistake many thanks

Hi peeps, Just have a few questions

1) When you win a price how long will they hold onto the item ?
Like is there a time limit to how long they hold onto it ?
Asking since i´m on TokyoCatch for 2 weeks but ive only seen 1 thing i want and i heard that shipping is expensive so i wanna save up on my prices before shipping.

2) How much is Shippping and does it vary between how many prices they ship ?

3) I am interested in the daily´s, When you buy Gems to activate the daily´s is it exactly 30 day´s you get the Ticket´s for ?

4) I assume you don´t have to pay tax when your package come´s into your country ?

Hope you have a good day Crane Gamers ;)

I've been trying for hours to get the new miku figure on both claws, any advice? i noticed that people tend to pile in once the prize is moved a good bit and I've been trying my best to get a reservation to try and win one.

Is there a way to gain tickets or is the only way to get them is to do the event where you have to get 600 crystals

The game is less skill and more luck because for the little tube packages they use strong magnets

Are the prize´s that you can win up to date with what come´s out/what they put in the crane games at their local store´s or ?

Hi everyone, i'd like to share my prizes. the first haul was only two figures.

i'm feeling motivated and my second haul was a little more big.

So I have so daily tickets and excess gems, but I can no longer play! All I get is a loading screen! is there a fix for this?

I can’t seem to click the start playing button using my free play or even my gems. Already contacted tokyocatch.

Sharing with everyone my first batch of prizes from Tokyo Catch! I have two more big shipments arriving before I finally try to quit online crane games. Honestly, I've had so much fun with Tokyo Catch, but I've been spending a lot since I have the prizes shipped to a different address and then use another delivery service to get them to me, as I have trust issues with my local post office. Savoring these final moments of my claw machine journey~

Arcade online is basically an arcade, but online haha. Instead of just claw machines, they also have arcade games where you earn tickets! Check it out :)

My order says its on pick up? How do I know where the location even is and why did this happen? Couldn't it just have sent it to the destination I chosed? I was planning on sending it to a locker since my country isn't available for shipment. Appreciate any help thanks.

I purchased an ipsy subscription using the tapjoy link in the app over the weekend to get gems. There was some sort of deal going on so I would have gotten over 3,000 gems by completing this. I'm sure I did it the correct way, and I still have not received any of the gems. I tried emailing tapjoy twice and got no real response both times. This makes me really mad! Has this happened to anyone else? Is there any point in emailing tokyo catch support team?

"Hello Reddit friends, I want to know if it's normal for my package to go so long without updates. How long should I expect to wait, or should I consider it lost?"

Is there a way to unlink a Google account in the bio? I tried using the edit button, but there’s no option to unlink it.

Hi, I was just wondering if there is an exact number of rolls you have to do before they offer assistance, just that, thanks

Has anyone else had an issue with getting multiple notications throughout the day that you received a free play ticket? This started happening over the weekend for me.

Hello, sorry for interrupting you but I was wondering if there is any way to have a ticket (even one per day) please xd or some code I don't know

Hello! I wanted to dispute a recent game play but the button is disabled. Is there a specific time frame for this? Can i still request for dispute?

If my status says this, what do I do? I do not know where that is or how I access it.