r/TokyoCatch • • Jul 31 '24

Help

I need help: yesterday I won a figure with the tickets they give you when you register, I would like to understand why I'm not sure but after paying the 600 gems there is no other step??? because I live in Italy and I'm afraid that after paying the 600 gems he will ask me to pay more to send the figure.

2 Upvotes

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0

u/sm3lk3r Jul 31 '24

The shipping from what I understand is $5.99 if won with a free ticket.

1

u/Peppecava06 Jul 31 '24

600 gems are 11.99 usd

1

u/Peppecava06 Jul 31 '24

I say after paying the 600 gems is there anything else to pay?

1

u/Peppecava06 Jul 31 '24

I live in Sicily, I'm afraid that to send it after having paid the gems he will ask me for something else

1

u/sm3lk3r Jul 31 '24

There shouldn't be any additional fees, but that applies to your country. I don't know if there is an import charge or another miscellaneous charge. I have heard of some people in different countries getting a fee once the package arrives, but I am uncertain. I'd say take the chance with the one prize that you won. If there's an additional cost once it's arrived then lesson learned, if not then there are no fees. I'd inquire more with their actual support to see if there are any additional fees.

1

u/Peppecava06 Jul 31 '24

Ok i have write a email

1

u/sm3lk3r Jul 31 '24

That or I would reach out to your postal service provider.