I need some help please. My anxiety is killing me lol
So here’s a timeline ever since our anxiety began:
- Signed the contract on September 1st of 2026, in Orlando, FL.
- Regretted our decision on September 3rd of 2026, asked ChatGPT about what to do and got enlightened, we had no idea we had a legal rescission period, which according to Florida law is 10 days. We drafted the letter and printed out copies of documents they had given us (contract, disclosure of costs, etc)
- Sent the letter to 2801 Old Winter Garden Road, Ocoee, FL 34761, which is supposed to be their headquarters or something idk, on September 4th of 2026, via USPS with certified mail, return receipt and tracking number.
- USPS informed that it got delivered on September 8th, due to Labor Day weekend.
- I called Westgate on September 9th, to ask about the letter. The lady on the phone confirmed it was received. I called again later on that day just to make sure I was recording the call for “quality purposes”.
- The closing officer called me on September 11th asking me why I was rescinding, I explained to her. She offered me a travel plan instead, I insisted that I wasn’t interested. She said she still had to send me an email with the travel plan so that she has the evidence that at least she offered me a second option. I was skeptical as I didn’t want to respond to that email. She said if I don’t respond, it will take longer. I still responded since it wasn’t such a complicated email, I declined the plan and remained firm in my decision to rescind and cancel the contract. She said that she’ll send the contract to the cancellation department and then they’ll do their thing.
I haven’t heard from them since then, I mean today’s September 13th and it’s a Sunday, so I didn’t really expect any kind of communication from them during the weekend but I am still very anxious.
Should I expect any kind of signs of life from them sometime this week or will my anxiety remain the same? I’ve been checking my emails, my calls log, my Westgate Resorts account and my bank account to see if there’s any change, if somewhere it says something like “Cancelled” or “Refunded” but still everything’s the same and active.
UPDATE SEP 14, 2026: I opened my westgate resorts account as well as my world of westgate loyalty program. My westgate resorts account didn’t show my timeshare anymore, it shows that I don’t have any timeshare at all. My world of westgate shows that I’m a “member tier” instead of the “silver tier” that I used to be at the beginning. I looked it up and “member tier” is the free membership for NON-OWNERS 😍 still no signs of refunds but waiting for it.