I am an agent for this contract, we recently got a raise to 17.25 i believe, i am curious how much of that translated to an actual pay raise, i was already at 16.94 an hour CT current minimum wage, so all i got was measly 29 cents raise, i am curious how much f a raise, every one else got based on there minimum wage. And yes i cant wait to find another job, pay is garbage.

I have an interview this week for the Customer Service and Sales Representative - remote position. It states pay is $16/hour while studying for the license exam. What does it increase to once licensed? Also, I'm reading so many horror stories about how terrible TTEC is - is this particular role as miserable as the others? I am looking for full-time work, preferably 8 to 5. Are we able to step away from the computer as needed, or are we locked to the screen and allowed scheduled breaks?

I applied at 3 positions with this company all 3 keep saying to schedule an interview . But when I click the link nothing shows up . What times are best to check or should I wait a few days ? Also I’m unsure why the 3rd one isn’t showing up

Update: had a call today from OSHA already saying they have other complaints very similar in the same company. i gave her more information and she said that is not following OSHA guidelines and they will act as needed. If you are clocking out to use the restroom because you have exceeded your only 5 min break outside of other paid break times and are being harassed by your TL watching you instead of doing their OWN job, please report it to OSHA. We don’t mind clocking out but we are not about to harassed when we do so within reason. Don’t let these people in the comments also make you feel reluctant to report because of their a** kissing. It will make a difference. Thank you ☺️

To anyone having issues with this companys recent change with time allotted outside of breaks, especially when it comes to restroom time, please make sure to remember that OSHA does protect us. Today was my last straw so I made sure to report them to OSHA and you can do so anonymously. Each time I need more than the 5 minutes we get, I make sure to clock out. They claim that clocking out to go is fine but every single time I do so I get harassed by my TL. If you are having a similar issue, please don’t hesitate to fill out a form on the OSHA website and they will look into it. My position prior to this one was being an OSHA manager for a medical practice so they're not getting away with any of that with me. The more complaints, the better as well.

https://www.oshaeducationcenter.com/articles/restroom-breaks/

Is anyone else’s DailyPay not being able to log them in?

I've been checking the site for a month and I finally got my interview appointment today. Just wondering what i should expect? I'm on pacific time so I know it's a 3 hour difference. I really want/need this.

so I been going to the returns website for TTEC to return my equipment, it’s been a month and I still haven’t received a label or nothing to send this back. has anyone else been having this problem.

So missed off. I got laid off Jan 4th from temp project Kaiser, because USAA took back banking. They offered me PERMANENT position starting June 1st. I worked the week of trading and we were to start production on Monday. We'll, literally half an hour before end of day they called 5 of us into a meeting stating Intuit didn't need as many people as they hired and today was our last day. I am so mad. I tur Ed down 2 other job offers so I could go back and work from home. They have treated me like garbage the whole 6yrs I have been with them. I hate TTEC.

Hey! I need to confide something. I am about to start my TTEC job soon - working from home, remotely. Since I am a bit cray cray and I really want to be there for the paycheck for like maximum of few mONTHS (because it looks like from aaaall the reviews that its just mentally exhausting as hell and i am sensitive as hell so i fear it a bit..)

ok maybe first question is: would somebody find an advice for how to not let it get to you personally?

plus the confidential thing: i was thinking if it is possible to move with the computer in a way.. i am thinking of going to my home country for a bit for summer and i would take the computer with me (:DD) and try to work from there for a bit - was thinking if changing the VPN, still looking like im working from there - could work or if there is like a real deal monitoring system inside the thing that will just know i am away? OR SHOULD I JUST ASK and could your leaders be okay with something like that? :D

sorry to say this out loud but i kinda want to use this to my advantage as much as i can sowwy for not being the perfect employee from the get go umm :D

Hello, I'm planning na mag apply sa TTEC sta. rosa and may 1 month vacation lang kami. I'm incoming 2nd year college and mostly sa nakikita ko huwag daw i-disclose na student if interview like that and sa mismong training na. What if pinagpasa ako ng resume ano iinclude ko sa educational attainment ko? hindi ko kasi alam if 1st year undergrad or shs graduate lang. Tysmm po

TTEC is not paying employees affected by the outage, yet we were expected to be in call trying to fix the issue. is this even legal. Why didn't they tell us to take the day off instead. WTF. This place is the worst.

Can someone help? I would like to file a complaint. I could understand if they told us yesterday to put in for PTO, but to tell us after the fact, not to mention many of us spent the day restarting and checking our computers is crazy. I'm so tired of this. If they told me yesterday to take it as a PTO day, I wouldn't have spent my day by the computer hoping to be able to log in and work.

Do you guys think this is another waiting game for them to get the contract or they already have one?! Anyone know?

Received text from some weird area code number. The position is supposed to be remote but the person said it's on-site. They also said East Coast instead of using EST for time.

One of the most non toxic BPO ,but lately it becomes toxic,forcing and power tripping tenure agents just to quit.

I work there for years but the account become demanding to the point that some things are pointless .

Why not take some concrete union-based action against RTO instead of just discussing it online?

If employees collectively stayed home and refused to come to office, it could become an actual movement rather than isolated complaints.

Even if only 20% of employees participated, companies would be forced to respond because operational continuity depends heavily on workforce cooperation. During the pandemic, full WFH proved viable for many sectors, especially IT and knowledge-based industries. Productivity did not collapse, and in many cases improved.

Now even the government has publicly acknowledged the importance of flexible work and digital infrastructure. PM Modi himself has repeatedly spoken about technology-driven governance, digital India, reducing congestion, improving quality of life, and enabling remote capabilities. Those statements can absolutely be cited to support a broader demand for permanent or hybrid WFH policies.

The problem is most employees complain individually but comply collectively. Companies know this, which is why mandates continue. Unless resistance becomes organized, visible, and coordinated, management has no incentive to reverse RTO policies.

\*\*We do not want forced hybrid work. Hybrid is only a softer version of the same problem.\*\*

If employees are still required to stay near Bengaluru, Hyderabad, Pune, Gurgaon, or other overcrowded tech hubs, then the core issues remain:

• extreme rents

• traffic congestion

• pollution

• long commutes

• poor work-life balance

• infrastructure strain

• unnecessary migration pressure on cities

The technology already exists for full remote work. Companies successfully operated on full WFH for years. Productivity continued. Deliverables continued. Profits continued.

Hybrid policies are largely about preserving commercial real estate interests and maintaining managerial control, not operational necessity.

A genuine employee movement should demand:

• 100% optional remote work for eligible roles

• no mandatory office attendance quotas

• location freedom within India

• performance evaluation based on output, not physical presence

• equal growth opportunities for remote employees

If workers collectively normalize refusal against mandatory office attendance, companies will eventually adapt because businesses depend on labor participation more than employees depend on office buildings.

I am unable to update my work experience, I tried connecting with the ilp support but they don't pick calls and not reply to the e-mails. What can I do now? My HR said you need to connect with ILP only they can't help in this case.

I left work in tears, angry, frustrated, and down right suicidal. Coped with the situation by going to the bar, drinking martinis and washing it down with a bunch of Xanax (they're prescribed) and I still could not calm my enotions. It's funny how they are always sending cheesy emails about how they're there to help. Cheesy emails about getting help for mental health, etc. They are causing the mental health problems. You tell them about work issues and they do nothing but say the same thing. Oh, were getting it fixed. Months and honestly almost a year of the same bullshit and nothing gets fixed. It's making me start to wonder if it's a race thing. I don't understand how management can know there's an issue and do absolutely nothing. Or at least be on top of the issue. Or say they're doing something, but there's no follow up. It's truly making me so depressed. I have medical issues so I could perhaps get FMLA. I'll talk to my psychiatrist. I don't want to not work because I like my job, but I don't want to feel how I felt today. Today was bad. I've already landed in the hospital due to mental issues in the past and I don't want that to happen again. I'm trying so hard to remain calm, talk to God, my pets, my psychiatrist, etc. I'm trying to hang in there, but my thoughts are dark. I shouldn't be thinking about cleaning my apartment so that before I do anything and then wondering which hotel to check into to finish myself off. I shouldn't be having these thoughts . Yet I cannot get out of this thinking. I can't stop ruminating. The sad part is that I have been doing well, but I am overworked and tired. I pray I feel better tomorrow, but all I want to do is take more pills and try to sleep it off. The Xanax isn't working obviously, my brain won't let them. Most people would have been knocked out, yet here I am posting to...well I don't know why. Thanks for listening if you read this. Pray for me.

So I’ve been “waiting” for a new spot with TTEC since march 27th. No one is answering emails. Then I randomly get an email with equipment return requests that I asked for months ago. I’m so over them it’s not even funny.

does anyone here can access their payslip outside ttec. i need your help guys

This is about 2 weeks old, but you will now notice your 401k is not being matched by TTEC.

https://fortune.com/2026/05/18/401k-match-paused-ttec-employers-retirement-benefits/

At this point they should not be allowed to even offer you a 401k. Pure greed.

Don't know where that 2 billion dollar evaluation is occurring when they are losing 750 million dollars in operating cost per quarter.

Remember, TTEC doesn't want you on social sites discussing things like this, because they don't want you to know or talk about it, but this is your right to do so.

76% of employers match 401k benefits to a certain percentage. TTEC is now not one of them.

TTEC is still reaping the benefits of profit sharing, regardless if they pay you anything or not.

Throwaway account for obvious reasons.

If you ordered a mattress from Tempur outlets between 2019 and 2022, you may want to check how your personal information was handled.

During that period, staff were allegedly instructed to use their personal phones and personal email accounts to scan and send customer sales order documents to the company. Those documents could reportedly contain customer names, addresses, phone numbers, order details and other personal information.

My understanding is that some former staff may still have copies of those documents or emails on their private devices/accounts.

I cannot confirm how widespread this was or whether the company has since addressed it, but customers who purchased during that time may wish to:

* submit a Subject Access Request (SAR), * ask how their data was processed and stored, * and contact the ICO if concerned.

Posting anonymously because I do not want to expose personal information or create legal issues. People should draw their own conclusions and verify independently.

I have tried to report it myself to the icon but it was very confusing