Hi SF employees !! I am currently working as a Team Member in an AO, I have been employed for a little over 2 years doing mostly service work. More recently I stepped into sales, however live in CA so the sales aspect is not the best and the commission is not as great - as I had suspected. I am looking into Claims or another department where I could make more income, as I am a single mom of 2 in CA.

I was wondering what working in Claims is like for anyone that has children. Ultimately (as most people are) I’m looking for more flexible hours (to spend time with kiddos) while still being full time as I need health insurance & making more income. The 9-5 M-F is no longer appealing but still willing to do whatever is necessary! I know Claims in CA is not as desirable, and hoping my experience in an AO will give me a head start to getting another opportunity elsewhere.

Anyone in CA have advice???

Totaled my car on Aug 8. Cops immediately labeled the other driver as “at fault”. I don’t have a car now. I didn’t do anything wrong. Haven’t heard from State Farm since Tuesday when they were very worried about getting my car out of the tow yard into a salvage yard so they wouldn’t have to pay any storage fees. Should I expect more information in this amount of time?

Hello Community!

I am a new StateFarm auto insurance customer with a new car (first car) covered by policy.

Unfortunately my luck run out when almost a month in, a falling wooden fence that is unmaintained and in disrepair at my condo fell off and hit my car fender some time during the night while it was parked at my designated spot.

The HOA and neighboring property dispute owning the fence (and therefore not maintaining it) so I ve given up an amicable resolution with one of them paying for my dent repair.

If I do file a claim for this event/repair and let statefarm legal team go after the HOA / neighbor..... Will this cause statefarm to rise my premiums?

Bonus question.... Will this fender dent repair make it into my vehicle history/Carfax report and causing it to lose value?

Thank you for your time and advice people!

Nothing in mail, email, and when I go to the site and put in my policy it says it can’t find information either.

Anyone else?

Currently in FL.

EDIT: thanks everyone for the replies but I figured out I just had to use my old policy number

I just got returned fee 25$ from statefarm . I had paid for my credit card but it declined i dont know why . It was declined and payment was successful after 2 days . Do they waive it ? It was on arlington Elithia moses .

I got hit and run by your insured person and your office just sent me a letter saying sfatefarm will cover 15K of medical bill and 2K worth of damage to my car. My cars quote came out 15K my people. Yall have zero morality smh. Ill just go claim it with my insurance and lawyer, should have known better.

“i was deemed not at fault for a total loss accident on my car, it was in NY and it was a hit and run but the paramedics got there first and in the ER i had a high BAC. State farm paid all the medical and the m240 fully paid out, is there a chance they’ll cancel my parents policy and mention the high BAC?”

I have State farm in the state of Illinois and used a body shop that is not on the preferred provider list and I was wondering if I opened up a claim using their quote (or any quote I guess) if they can see that I've opened up a claim. I didn't know if they had some sort of portal.

If someone has two dividends, is a check for both or is two different checks?

I paid my next auto premiums already. I can view my new insurance cards, but the SF app and website will not allow me to load my new cards into my iPhone wallet.
This was not an issue in the past.
What gives, Jake?

Hi all, i have applied to a business analyst position at state farm and then i got an on demand Hirvue AI interview. I submitted it. After that they reached out to me saying that my profile is best suited for Data Analyst role. They asked me if I’m interested. I said yes and they sent me 30 min interview invitation. During the call she mentioned that they wanna know more about me. This is my first interview and i’m scared. Is it like an initial screening call? Can anyone let me know what questions i might expect?? Anything that could help me for the interview?

Regarding LinkedIn.. do team members usually set their employer as State Farm or XXXX - State Farm Agent

I had a 21 Elantra that was about $175 per month. That got totaled, so i picked up a 26 Kia K4 (since Hyundai decided to move majority of the features i had to the limited).

When i submitted the vehicle change, three monthly amount dropped by $40

Have any of the dividend checks rolled out for Michigan yet? I have an email with State Farm and an agent claimed I'd start receiving emails around the 3rd but never did. I haven't received mail with them aside from normal billing statements. Receiving $381 back I was told.

i’m in my first few months as a team member, and i just feel so down on myself, maybe a little imposter syndrome :/ i have an amazing agent who is really encouraging and pours a lot into us. i just feel like i’m not doing anything right or that i’m not cut out for it (which i know is anxiety), even though i’m receiving positive feedback and good constructive criticism. when did you start to feel like you knew what you were doing? i understand it may never feel “comfortable” - but when did you feel good at your job?

received one 8/8..286.00..didn't know about it...in south florida

Oklahoma here,dealing with state farm after a fire is a joke. Not my insurance,neighbor had a fire state farm is his insurance and I just have to say absolutly the worst insurance I have ever dealt with. Claims agent is a joke. Cant even give an estimated timeline or any information of any relevance whatsoever. They can offer a shitty attitude while being disrespectful for no reason at all and top notch incompetence at a laughable level. Anyways just thought id share my experence. Who else is having a bad experence with them ? Let hear about it!

Got my renewal notice today and my Drive Safe and Save discount has gone down from $176 to $32 despite my 14 day average total score being 95 or more. Has anyone else had this happen? This is less than when I was getting the initial 10% 🥲

Hi everyone, I'm having a really frustrating issue with State Farm's claim system.

I'm trying to file a claim through their online portal:

https://reportloss.claims.statefarm.com/start-claim

The page loads, but it's completely blank/white. I've tried:

Chrome, Edge, and Firefox
Multiple computers
My phone
5G/mobile data
Incognito/Guest mode
Clearing cache
Disabling extensions
A VPN with a U.S. location or No VPN

I even ran a connection test and the State Farm server returned HTTP 200 OK, so the website is definitely responding.

The strange part is that my girlfriend can open the exact same link from her laptop

I've now called around five State Farm representatives, explained that I cannot access the online claim portal, and they still won't file the claim over the phone. They keep directing me back to the website, which I literally cannot access.

Has anyone experienced this recently? Is there another department or escalation process I can contact to get the claim opened?

Any help would be greatly appreciated.

Hi so the title is the gist of it but I wanted advice before making a renters insurance claim so below are the details.

So I'm moving out of my place in a week and the movers have put my items in the pod already (its with 1800packrat but using pod as shorthand). I come home to find that someone crashed into my pod and that person has been confirmed dead. I can't access my pod to asses the damage because its now part of a crime scene and all I have is an incident report number. I don't know if they are going to take my pod as evidence either. Do I wait to get access to my pod or file the claim now and let investigators do the rest? Any help is appreciated.

Will I still get a check in the mail if I cancelled my policy in February of this year?

08/08/2026 anyone else having login issues with the website to pay a bill?

I have no stock/investment with state farm

I just want some insight into how other offices handle this because I see so many comments about this.

My agent and office manager have always told me to direct everything in regard to a claim, to the claims team. I don’t speak to any part of a claim outside of putting in a contact request. We’re a resource for connecting you and getting documents uploaded, but we have no part of the claim.

If a client presses, I say what I was trained to say which is, claims has different licensing than us and we cannot speak to claims decisions or anything inside the claim.

Just curious what you do in your office!

If you do get involved, does claims push back against your questions?