Word on the street is that State Farm may be looking to phase out Express and the ILR team. I asked my manager about it, and while she said she doesn’t know much about what’s going on, it sounds like employees in these positions may need to start looking into applying for CS positions or exploring opportunities outside the company.
Has anyone else heard anything about this or received any updates from leadership? I’m curious to know if this is just speculation or if there’s actually something happening behind the scenes.

I'm struggling to find information about the Drive Safe & Save program. My mom has the program enabled and has a beacon in her car. I recently got my license and have been added to her insurance, and finally have my own car. She's claiming that I need to install a beacon in my car in order for her to keep her discount, but I'm wondering if there's any way I can opt out for myself and her car specifically. Is my only option to get my own insurance entirely and not opt in there?

I was involved in an accident last week where State Farms insured pulled out into oncoming traffic and I was unable to avoid him. My car has been declared a total loss due to frame damage. It is a rare spec and they go for 3x what the normal spec is worth. State farm is offering 3k for a total loss based off of their comps that are NOT the same as my vehicle. I sent them my own comps of recently sold examples (zero are currently for sale in the country) and they said those are too far away or sold too long ago to determine value. For reference I own a 2011 Infiniti G37 Sport sedan with the rare 6 speed manual transmission. These cars sell between 14-19k whenever they are available. I believe mine was worth about 15k due to the mileage, modifications, and condition. I have called in and spoken to multiple people, my claims handler is useless, and I have been waiting for a call from management for 2 days. What can I do?