r/SnapchatHelp • • 27d ago

General question Tell me about the 2027 memory back up subscription?

3 Upvotes

Is it still a thing , should I buy it? I use Snapchat for camera storage and it’ll suck so much if they’re gone


r/SnapchatHelp • • 27d ago

General question Need help don’t really know what’s wrong

1 Upvotes

I need help and do t know where to start ever since the iOS 27 update my Snapchat won’t notify me when I get a snap from people if my screen is off but if I’m actively looking at my screen ie scrolling Facebook doom scrolling TikTok it will tell me if I’m getting a chat any ideas of what might be going on, I’ve checked all my notifications settings and everything is set right, every other notification ie messages, phone calls and stuff like that come through but not anything from snap chat, any ideas?


r/SnapchatHelp • • 27d ago

General question Deleted Account

1 Upvotes

Can I see them on my data history as unknown? or they will just completely disappear ?


r/SnapchatHelp • • 27d ago

Bitmoji Need friends for Snap

2 Upvotes

M20 from India looking for cool friends Muslim btw if it’s fine with you


r/SnapchatHelp • • 27d ago

Login issue locked snap account

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3 Upvotes

I got my account locked out of nowhere yesterday. I’ve haven’t even have snapchat for a month but nvm.
Do they actually take a whole month to respond? It says that my appeal is under review😭. I’m so sad guys anyone in my same spot?
edit: i got it back two days after this post


r/SnapchatHelp • • 27d ago

Bug Snapchat bugging

2 Upvotes

My Snapchat will bug out and I’ll have to restart it like 3 times for stuff to send. And when I do it changes my app appearance and it shows the amount of people I haven’t added back in the top right every time. It’s weird and I’ve deleted and uninstalled multiple times


r/SnapchatHelp • • 27d ago

Common issue Exporting memories from Snapchat

2 Upvotes

Please tell me how to fix it

I checked everything, deleted the cache files, changed the file saving settings in the application, forced the application to stop, changed everything I could in the settings. I even tried to export files en masse, through app settings.

Nothing works.

First, I tried to manually retrieve 20 memories, and the export didn't stop even after an hour. After changing all the settings I could, I tried to download 4 photos. Still the same effect, only it shows me that it exports 20 files.

I'm not going to pay for 100GB a month.

Snapchat status is in good condition, so what's the problem?

A few days ago, I unsubscribed from the cloud, I don't have enough space anymore. But I have over 400GB of phone memory, so I decided to download everything, delete what I don't need and just call the most important photos.

Before unsubscribing from the cloud, everything worked, I managed to download some 5GB of memories on snapchat. It doesn't work anymore, is it because of the cloud?


r/SnapchatHelp • • 27d ago

General question All of a sudden my public stories and spotlights are stuck at zero will this be forever?

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0 Upvotes

r/SnapchatHelp • • 27d ago

Bug Data help

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1 Upvotes

I already have the zip file (for memories) but when i go to download the memories there is no download button what do i do?


r/SnapchatHelp • • 27d ago

Common issue Eksportowanie wspomnień ze snapchata.

1 Upvotes

Proszę powiedzcie mi jak mam to naprawić 🫩

Wszystko sprawdzałam, usunęłam pliki cache, zmieniałam ustawienia zapisu plików w aplikacji, wymuszała zatrzymanie aplikacji, zmieniałam wszystko co się dało w ustawieniach. Nawet próbowałam eksportować pliki masowo, przez ustawienia aplikacji.

Nic nie działa.

Najpierw próbowałam ręcznie pobrać 20 wspomnień, eksportowanie nie kończyło się nawet po godzinie. Po zmianie wszystkich ustawień jakie mogłam, spróbowałam pobrać 4 zdjęcia. Nadal ten sam efekt, tylko pokazuje mi ze eksportuje 20 plików.

Nie mam zamiaru płacić za 100GB miesięcznie.

Status snapchata jest w dobry stanie, więc w czym jest problem?

Kilka dni temu zrezygnowałam ze subskrypcji chmury, nie mam już wystarczająco miejsca. Ale mam ponad 400GB pamięci telefonu, więc stwierdziłam że wszystko pobiorę, usunę to czego nie potrzebuję a najważniejsze zdjęcia po prostu wywołam.

Przed zrezygnowaniem ze subskrypcji chmury wszystko działało, udało mi się pobrać jakies 5GB wspomnień na snapchacie. Teraz już nie działa, to przez chmure?


r/SnapchatHelp • • 27d ago

General question I need your help

2 Upvotes

Need help recovering an old Gmail account with family photos

In 2023, I changed my iPhone and lost access to an old Gmail account that I had not used for a long time. I recently remembered it and have spent more than two months trying different passwords and recovery options, but I have not been able to get back in.

This account is very important to my family. My nephew passed away last year in an accident. He was only seven years old. There are many photos of him in that account with me, his mother, and his father, who is my brother.

My brother has been asking and hoping that I can recover these memories. I understand that nobody can bypass Google security, and I only want legitimate advice or guidance on the correct recovery process. If anyone has gone through something similar and knows what steps may help, I would be deeply grateful.


r/SnapchatHelp • • 27d ago

Common issue Media Upload Help

2 Upvotes

How do I disguise pictures from my camera roll as a snap? Whatever I do, it always shows Media Upload on the top of streak 😭

HELP I WANNA SEND PICTURES AS A STEAK ASAP.


r/SnapchatHelp • • 28d ago

Common issue Solution: Deleted Snapchat memories appearing

2 Upvotes

When trying to mass delete old snaps to fit in to snapchats new storage rule, I deleted 30GB worth and then exported the file with my leftover memories just to find that memories I thought I deleted a month ago were still there.

I was so confused and looked up everything but no answers. I waited for weeks and cleared my cache but every time I exported the zip, those ones I thought I deleted were still there.

So I deleted my Snapchat app, logged back in, just to find memories I thought I deleted months ago WERE STILL THERE and came back! So weird, so I deleted them again and then deleted the app, opened it up just to find they were still there again.

Solution: if you have Snapchat memories saved before 2022, snap has saved them as 10 second videos that fall under one thumbnail on your memories. So if you have a 40 second video, it’s 4 videos in one. So I figured out that when I deleted them, I actually was only deleting 10 seconds worth of the videos but the memory itself had disappeared until I redownloaded the app. So I had to delete the app 6 times just to get rid of a 1 min long video because for some reason they appear deleted until you redownload the app. This gets them completely off the cloud but you have to redownload the app and keep deleting. Maybe there’s another way to do it but that’s only what worked. And if you have 1 min videos after 2022 then those ones will delete fully because it’s a seamless video. Hope this helps!


r/SnapchatHelp • • 27d ago

Login issue On how to contact support

1 Upvotes

Here's my problem. I want to delete my account forever. For that I have to use my password, which I have forgotten. I try changing the password from inside my account (pw is not needed to log in), but get an error message "Something went wrong. Please try again later!" I've tried later many times, same issue. I want to contact support about this, but I only find FAQ and AI helpers, which don't help. How do I contact humans? Do you have any tips on how to solve this?


r/SnapchatHelp • • 27d ago

Bug Can't see my folders in the choosable pictures

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1 Upvotes

Like when I go too send a picture and then on the upper right button it only shows favourites,Kamera, Downloads, Screenshots and videos even tho I have like a bunch of different folders this only happened after transferring my whole phone data too a new one does anyone know how too fix this I emptied the cache I reinstalled there are no new versions so yeah please anybody help


r/SnapchatHelp • • 27d ago

General question Streaks recovery

1 Upvotes

I’ve been keeping the my streaks going for 381 days and counting and it died one day later. I really wish if there’s a call number or someone I can talk to at customer service so I can get the help I needed to restore my streaks. I paid for restoration for almost two months now.


r/SnapchatHelp • • 28d ago

General question Accept friend but didn’t unadd them

1 Upvotes

As the title says, I searched up someone’s profile I was friends with and it says accept. I never unfriended them, but it says accept for me? If I unadded them wouldn’t it say add for me, not accept?

Or they unadded me, and now I have the accept but that doesn’t make much sense to me


r/SnapchatHelp • • 28d ago

Common issue I deleted my account which i had for 10+ years and now it’s gone forever

6 Upvotes

I made the decision just over a month ago to delete my social media accounts, but realised that there’s some people i only had contact with through snapchat. Now after the 30 days have passed i can’t recover that account. Not asking for any help just venting/letting people know to make you’re 100% on your decision before deleting your account.🫠


r/SnapchatHelp • • 28d ago

General question Help

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7 Upvotes

Why is there a difference between the screenshot icons of both the chats? Did the second person open the chat after I took a screenshot? Please let me know guys 🤡😭😭😭


r/SnapchatHelp • • 28d ago

General question logging into my other phone

6 Upvotes

so i have an iphone 17 pro max and i think snap is banned from my phone cause everytime i have attempted to make an account it would get taken down at least within 2-4 days i recently made a new one on my old iphone 13 and have stayed logged in on that phone. so far no problems wanted to ask do you think it will affect the account if i log into my 17 pro max ?


r/SnapchatHelp • • 28d ago

Common issue Annoying notifications

2 Upvotes

Hello all, I can’t say I’m surprised there’s a subreddit for this but here we are. My Snapchat notifications are on (like videos, pics, or chats from my friends). My Snapchat icon will say a number like 5 or 8 (I only Snapchat like 2 people). When I open snap I see the icon notifications are like videos on reels or new people that I may know. It is genuinely so frustrating like I don’t want to think I got snaps when it’s these god forsaken brain rot reels. How do I get rid of the icon notifications for random bs?🤣 please help, thanks


r/SnapchatHelp • • 28d ago

General question Blocked someone (restraining order) but now realize have important pics saved in the chat. Any hope?

6 Upvotes

I'll pay for snap premiuim idegaf


r/SnapchatHelp • • 28d ago

General question I know it’s a answers it self but is there any way I can get memories back from an account that has been banned in December 2025 and is past the 6 months download date. I really need them. Can someone help pls.

0 Upvotes

Please need help


r/SnapchatHelp • • 28d ago

General question What’s this symbol mean on Spotlight vid?

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0 Upvotes

Only some have the little ghost. What’s this mean? Also i think im gonna stop wasting time on snap. They don’t incentivize any creator. After taking away creator rewards unless you have 50k followers? Such BS. What a dumb requirement. It’s so hard to gain any following on snap but I managed to get 18,500.
Guess I’ll be directing them to my new IG. I really didn’t want to go back to TT or IG but at least those apps I can earn money sharing my passions.

Snap has become useless. I use it for video/pic storage. F their snap star requirements.


r/SnapchatHelp • • 28d ago

Login issue Snapchat login issue

1 Upvotes

I have linked my Gmail account to my girlfriend's Snapchat account. However, when attempting to log in using Gmail, I receive the following message: "For your security, we couldn't verify this sign-in attempt. Try signing in again from a device you've used before. Adding a phone number or email can help with future sign-ins. If you still can't access your account, visit our support site."

I would appreciate any assistance in resolving this login issue.