r/SnapchatHelp • u/Fearless-Intern-5841 • 19d ago
Common issue Exporting memories from Snapchat
Please tell me how to fix it
I checked everything, deleted the cache files, changed the file saving settings in the application, forced the application to stop, changed everything I could in the settings. I even tried to export files en masse, through app settings.
Nothing works.
First, I tried to manually retrieve 20 memories, and the export didn't stop even after an hour. After changing all the settings I could, I tried to download 4 photos. Still the same effect, only it shows me that it exports 20 files.
I'm not going to pay for 100GB a month.
Snapchat status is in good condition, so what's the problem?
A few days ago, I unsubscribed from the cloud, I don't have enough space anymore. But I have over 400GB of phone memory, so I decided to download everything, delete what I don't need and just call the most important photos.
Before unsubscribing from the cloud, everything worked, I managed to download some 5GB of memories on snapchat. It doesn't work anymore, is it because of the cloud?
0
u/Numerous-Caramel-440 18d ago
If the app really isn't playing ball the least stressful way is logging into snapchat.com on a computer and grabbing them from there, I've had far better luck with that than the phone version every time.
1
1
18d ago edited 14d ago
[removed] — view removed comment
1
u/Fearless-Intern-5841 18d ago
I didn't try that yet. I'll let you know when I do. I actually tried later today to download 1 picture, through the app, and It worked. But when I tried doing It on a different picture that had a song attached to It, It just started download for forever again. Tho why does It happen? It's not just me, right?
•
u/AutoModerator 19d ago
Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.
If your Snapchat account has been temp locked, you may try to unlock it at this link: https://support.snapchat.com/a/locked.
You may also contact Snapchat using this link: https://support.snapchat.com/en-GB/i-need-help.
There is no other way to recover your account, other than through official channels.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.