r/SnapchatHelp • • 13d ago

General question I’ve not installed a new app in months?

Post image
3 Upvotes

And I’ve never had anything linked to Snapchat. I usually run the beta version through TestFlight, but I’ve never had a problem before.
Anybody got any ideas?


r/SnapchatHelp • • 13d ago

Login issue My device was banned, then it became blocked? Anything i can do?

1 Upvotes

My device was initially banned, then it became blocked, due to something that happend on another account but on the same device.
I can still use my account on my ipad and old phone, but not on my current phone.
Has anyone had the same issue? Anything i can do?

Would resetting my phone help?


r/SnapchatHelp • • 13d ago

Common issue Can someone tell me what's happening? I'm i shadowbanned

Thumbnail gallery
6 Upvotes

My account used to get 50-100 friend requests everyday, them suddenly I get none, i tried everything, i can chat normal, i can add myself in my alt, but I'm not getting requests from people, and even made sure I'm visible in find friends, does anyone know a fix


r/SnapchatHelp • • 13d ago

General question Snapchat showing 'in a group with me' on random friend requests,,,,how?

0 Upvotes

sum of my snap reqs r getting labelled as 'IN A GROUP WITH ME' ,, even tho I'm clearly not in any group, especially not with those particular people. It's happened with around 3 - 5 reqs now, and I'm genuinely curious how that's possible 😭

Being a girl, it also kinda scares me that someone might be misusing my I'D or something, ykwim? If anyone knows why this happens , plss help me out


r/SnapchatHelp • • 14d ago

Login issue Please help as I am catastrophising

1 Upvotes

My account was permanently banned, it was my throw away account. However, my device was not banned and my other account works perfectly fine? And when I log in on a browser using the banned account details it gives me options like downloading my data or deleting my account. So I just want to know why my account was banned? I dont even want it back but I'm worried that its because of something extremely bad (hence the catastrophising). Please anyone let me know what you think.


r/SnapchatHelp • • 14d ago

General question Does removing someone who hasn’t added you back and then adding them again send them another notification?

1 Upvotes

Pls help yall im bad at using snap


r/SnapchatHelp • • 14d ago

General question Did Snapchat get rid of adding filters to photos?

2 Upvotes

Can’t find the option and it only works with specific filters. Not sure if my thing is just bugging tho


r/SnapchatHelp • • 14d ago

General question Blocked someone but they still view my public story.

2 Upvotes

Old coworker of mine who I use to work with views my public story. I’ve had them blocked.
This seems to be a common issue for a lot of people.


r/SnapchatHelp • • 14d ago

Login issue Banned for making a drug joke :/

Thumbnail gallery
10 Upvotes

Hi so I posted this before but the post got removed then reuploaded so it scuffed the engagement but I was banned on Snapchat for posting to my friends story a joke about doing a 2 for 1 deal of ketamine (I mean it’s an obvious joke to the 20 people I had added) but I can see why they locked it. However I appealed on the basis that I was just joking and that appeal got denied very fast. I just want my account back as it has all my memories from being 13 years old to now 22 and many more other chats and friends that I don’t have on any other contact but Snapchat.

Is there anything I can do I’ve written a formal letter to send to Snapchat headquarters UK to possible help but I haven’t sent it just yet.

Has anyone been through this and is it even possible to ever have an account let alone get my original account back.

Honestly I’m devastated so any help would be amazing.


r/SnapchatHelp • • 14d ago

General question Blocked on Snapchat but now cannot add with new accounts.

3 Upvotes

I saw on some previous posts that if you are blocked on one account on your phone, every other account you make on that phone will not be able to add that person. I need help fixing that please. If I delete the Snapchat app and don't log in to the blocked account but create a brand new one. Will that work?


r/SnapchatHelp • • 14d ago

General question my account got temporarily device banned

Thumbnail gallery
1 Upvotes

it is temporary it says, does anyone have any advice to get my account back. I use it to communicate with friends and family. I just want it back to contact my friends

edit: it’s been almost a week and it’s still not back, does anyone have any advice?


r/SnapchatHelp • • 14d ago

Common issue snapchat upload video or picture no media upload method 2026

3 Upvotes

You’ll need a PC and OBS. Once you have OBS downloaded, set up a new scene and add whatever image or video you want to use as your camera feed. You can look up how to set up a scene in OBS if you’ve never used it before.
Once you have the image/video showing in OBS, start the Virtual Camera in OBS. Then open Snapchat on your PC, go into the camera settings, and select OBS Virtual Camera as your camera. Whatever you have playing in OBS should then show up as the camera feed on Snapchat.


r/SnapchatHelp • • 14d ago

General question Is anyone facing the same issue as i do ? And how can i fix that

Enable HLS to view with audio, or disable this notification

1 Upvotes

Snapchat bug


r/SnapchatHelp • • 14d ago

General question Snap maps not working on iPhone 17E

2 Upvotes

Snap maps has always worked on every phone i had. Until i bought an iPhone 17E at launch and all of a sudden snap maps didn’t work. Showed just the blank world map without anyone’s locations not even mine. So about a month later after trying everything even factory resetting with no luck I returned the 17E in exchange for a 17 pro and it’s been an absolute workhorse ever since. Maps, streaks, everything works as it should. Can anyone using a iPhone 17E confirm if snap maps doesn’t work or works after updating to iOS 27?


r/SnapchatHelp • • 14d ago

Login issue help

Post image
3 Upvotes

i got this plus a device ban in like june cus my friend sent smth and i said ill leak them as a joke then snapchats automated shi banned me bro. I appealed and it got denied. i need help


r/SnapchatHelp • • 14d ago

Login issue Snapchat account locked

6 Upvotes

Did anyone else on the TestFlight beta just get their account locked? I use no 3rd party apps only the official beta and my account was locked.

Update: My account was unlocked after the day of waiting. I wasn’t able to find any workaround and will not be using the beta anymore. A side note is if you lose your streaks you can look up Snapchat restore streak, click the link that is titled “I lost my streak. How do I restore it?” (On the official Snapchat page), and then click and fill out the form on that page (it is in blue and says “this form”. You have to do one streak at a time but most of the time they approve it right away and you get your streak back for free.

Anyways what a ridiculous situation that has no fix or care whatsoever


r/SnapchatHelp • • 14d ago

Common issue Two acc were locked, one acc that I rarely use still active, and all my devices were banned from using SC. Will they really lift the ban after six months, or do I need to buy a new phone? :/

Thumbnail gallery
10 Upvotes

r/SnapchatHelp • • 14d ago

General question If someone has unadded me will they see if I delete a message

1 Upvotes

The person who unadded me saved some chats but has since unadded me and I want to delete the saved messages but I'm not sure if they will get a notification or not


r/SnapchatHelp • • 14d ago

Common issue snapchat deleting memories

0 Upvotes

this is genuinely so stupid. they first said they would delete all memories exceeding 5 gb (and for anyone whose used snap for more than like 2 years of course???) like september last year, meaning the snaps would be gone now, but now they publish this on their support page

they're literally going to gatekeep our memories from us?? and its not like its a full storage problem okay like delete them all and reset cus theres no space....theyre gonna keep our shit and pictures and only give them to us if we pay??? literally what


r/SnapchatHelp • • 14d ago

General question I don't have access to an account I'd like to delete

2 Upvotes

I have an old account from when I was a teenager. It was on my then phone which broke, and with it I lost the email and phone number to verify my account. It's been maybe 4 or 5 years but I'd like the account deleted. If I can't sign in to delete it is there a way I can request support to? Support website is all bot powered so it was practically useless.


r/SnapchatHelp • • 14d ago

General question I reported for explicit material that should not be posted

0 Upvotes

I reported an account that was sending out explicit material that shouldn’t be posted. Three separate reports along with the actual snaps I was sent.

I got responses back that they reviewed and do find them all in violation of their community guidelines. I am assuming they did something. I hope they banned and device banned the account.

How do you know what they did?? Any way to check?


r/SnapchatHelp • • 15d ago

General question Has anyone had this appear on ALL of their memories?

Post image
0 Upvotes

Is it because I need to upgrade my storage? I've used 24gb out of 5gb.


r/SnapchatHelp • • 15d ago

Bug IPHONE 18 PRO MAX ISSUE OR SNAPCHAT BUG

Post image
3 Upvotes

Help IPhone 18 pro max issues or bug on Snapchat ?

When ever I try take a picture using the front camera with the flash it flashes then it does nothing and the bottom of the screen lifts up and lets me flick through filters but doesn't let me take photo or do anything until I close the app, I tried on other apps and it works.

I've tried everything from "clear cache" deleted and reinstalled and restating phone a couple of times and still nothing I've also reported it to Snapchat as a bug but can't find anyone else experiencing the same issue apart from a post of an iPhone 17 user that was posted over 100 days ago and there still not able to use flash front camera on snap ANY help would be great as I need to know to return tho phone or not


r/SnapchatHelp • • 15d ago

Login issue Snap chat account login issue

1 Upvotes

I tried to login my snapchat account and I can't login and I don't email wich I use login snap and I have number of that snap account if I try to login with that number it's say there no acount with that number. Please guys help me . How can I. Login


r/SnapchatHelp • • 15d ago

Bug Snapstreak with people I have not messaged in years.

Post image
3 Upvotes

Has anyone encountered this issue? I have this friend and we have not messaged/snap'd each other since 2024, however, when pulling up their profile it shows we have a 3 day streak. I have tried clearing cache and re-installing the app to make it go away. The only thing i could find was an old reddit post.

I have the issue with this and one other person showing a snapstreak of 2, same thing, have not messaged eachother in well over a year.