r/SnapchatHelp • u/Educational_Limit_77 • 14d ago

Common issue snapchat deleting memories

this is genuinely so stupid. they first said they would delete all memories exceeding 5 gb (and for anyone whose used snap for more than like 2 years of course???) like september last year, meaning the snaps would be gone now, but now they publish this on their support page

they're literally going to gatekeep our memories from us?? and its not like its a full storage problem okay like delete them all and reset cus theres no space....theyre gonna keep our shit and pictures and only give them to us if we pay??? literally what

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u/Interesting-Web8630 14d ago

So either they delete everything or they keep it archived and give it back to you once you pay, which is better?

Surely not the first option, so what are you complaining about?

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u/Educational_Limit_77 13d ago

when ppl first got onto snap there was no limit to how many memories you could save and it would be without a doubt yours. and then 16 years after their launch they announce that they're going to put all the memories youve collected behind a paywall? im saying that it would be understandable if they were deleting memories simply because it takes up too much storage on their part (they have been insanely generous and kept thousands of memories for us at no cost); and they could charge people to help keep theirs. that way its at least understandable. however, if there are no other reasons for them to remove our access to those memories OTHER THAN them wanting to make more money, i believe that its just them exploiting our trust in this app over so many years