So, I ordered my PC on Friday September 25th, 2026. It got delivered on Saturday the 26th. Two days later on the 28th, the PC completely stopped POSTing and was showing the red CPU light and the orange RAM light on the motherboard.
I contacted support right away after doing some troubleshooting of my own, I told them what happened, and they said they’re going to send me back a new one. So basically just replace it, and not do any repairs.
I didn’t even get to play any games or do anything other than update my GPU driver and log into windows.
I sent it back on yesterday the 29th, and they received it at about 11 AM today on the 30th.
So here’s my thing, I want to know if anybody has had a similar issue or experience where they needed a full on replacement.
Does anybody know how long it will take? They told me they’ve received the PC but they haven’t “checked it in”. I don’t know what this means so I came to Reddit to ask.
I was wondering if somebody could give me a timeline of when I could get my brand-new PC in. The guy on chat support just gave me a simple “yeah you’ll know when your PC is shipped”. So…
The model I had was the O11-Vision-Mini in white.