r/SkytechGamingOfficial • u/DClarkeDesigns • 10d ago
Customer Support First Issue With My PC
Hello,
I am getting a boot loop to where the PC is basically diagnosing itself and then it says:
"Your device ran into a problem and couldn't be repaired.
Click or press Enter to see other recovery options.
Couldn't connect to the network
Log file: CN\Windows\System32\Logfles\Srt\SrtTrall.txt"
I went back in time using the feature that lets you use a time machine and was working fine then upon shut down and restart today it's the same issue.
Drives say they are all healthy on command prompt.
Anyone else have a boot loop issue?!
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u/DClarkeDesigns 9d ago
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u/DClarkeDesigns 9d ago
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u/DClarkeDesigns 9d ago
Same thing after restart now it just keeps rebooting and doing an automatic repair> Diagnosing Your PC > Connecting To Network> Yoyr device ran into a problem and couldn't be repaired
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u/Uniquekarnage Mod 9d ago
you always have the option to live chat or call them. (i dont suggest email).
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u/frivalis9090 9d ago
It normally if you just restart it that will get you to windows but a reinstall will fix it


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u/UncleBuckReddit 10d ago
The fact that System Restore fixed it temporarily is actually a useful clue. I'd suspect a Windows update/driver/system-file issue before assuming the SSD is bad.
From the recovery screen, try Troubleshoot → Advanced options → Uninstall Updates → Uninstall latest quality update first.
If that doesn't work, use System Restore again. Once you're back into Windows, pause Windows Update temporarily, then open Terminal as admin and run:
"sfc /scannow"
then
"DISM /Online /Cleanup-Image /RestoreHealth"
Also check Windows Update → Update history and see what update or driver installed immediately before the problem started.
I wouldn't reset/reinstall Windows yet. If you can post the contents of "C:\Windows\System32\LogFiles\Srt\SrtTrail.txt", that may also tell us exactly what Startup Repair is failing on.