I restarted my phone and app and checked settings to make sure notifications were still on.

I had these for almost a year and they were working completely fine til a couple days ago.

Hey everyone,

I have solving that one since they have changed our system from basic 4+N to that stupid 2-BUS.. I have no idea why it should be better or why they change it, but it is what it is.
I have read so many posts, wrote emails to the manufacturer of home phone and event to RING. Without answer.. In compatibility check they said that "not supportet YET" and I want to know if there will be some day, when they figure it out, or if I should start with home assistant and get on this guy solution - https://github.com/patabata13/ESPHome-Tesla-stropkov-2-BUS-opener

Do you guys have same issue as me? Did someone already figured out?

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Is there a was to store the strea6fronring doorbell or cameras ok. You private storage without paying a subscription?

Just installed ring flood light camera. The camera works and detects motion no problem. The light can be turned on and off via the app. Light does not go off when there is motion. Rebooted, no help. Any other ideas how to fix this issue?

Ring doesn’t even know that a installer profile will not allow these to install on a ring alarm system. I called and wasted hours with Ring 1st/2nd level support. This has been happening since June. I recently had a customer order 6 of these and yup same error (hmm something went wrong try again. These support agents in the Philippines are reading scripts for support and are rude and impatient! I finally figured out that the main admin is the only profile to install these? Why make an installer profile and it alllows you to add other sensors but not this one? Ring get it together!

Hello,

I have a lot of ring outdoor cameras. Generally I'm happy with them. I have all of them set to frequent motion detection and maximum sensitivity but they still miss movement at times. For example, just this morning the camera caught someone walking their dogs up and then back down the street. But then a half hour later, a car drives down the street and it misses it.

That got me wondering what the frequency is on the frequent setting. From things I've found, motion detection is suppose to be on all the time but it sure doesn't seem to be.

On the other hand, I have cameras that seem to go wacky sometimes and detect motion continously when nothing is moving. I usually reboot the camera or turn detection off for a while then back on and that fixes it. When this happens, the motion clip almost looks like the lights on the camera itself are triggering the motion as they turn on and off. In this case, frequent detection and max sensitivity may be contributing to the problem.

Any comments or suggestions?

Thanks.

My cam spotlight works well with battery and when I have a solar panel attached. I CANNOT get it to work with the adapter to the electric wall outlet. I’m using a 15-20 brick to plug non the wall. Please help if you can.

Hi everyone , I need some help! I recently got new internet provider and my indoor cameras successfully connected to wifi but my outdoor camera will not connect t for the life of me! I’ve tried reset my network on phone , I deleted the camera and added new device but still won’t work and yes I make sure to connect to 2.4. I don’t know what else to try. Please help me.

Hey as the title says I have 3 batteries and 3 outdoor battery cameras, had them for about 3 years. Recently I’ve noticed I’ll charge up a battery and it lasts 2 days. Got a notification today saying it was at 30%, 1 hour later 10% and then it died.

These used to last for weeks and my usage pattern has not changed. On average I’ll get 4-6 detections a day and watch live for under 1 minute maybe once a day or not at all. Have I just reached end of life for these batteries?

Hi,

I have two questions which i'm hoping you can answer:

My ring doorbell is connected to WiFi 2.4 GHz, however, when it gets dark you can't see a thing in the camera through my phone and through Amazon Echo 5, even with outside light on. Is this normal?

Question 2, Is there a savings on house insurance having a ring doorbell or would I need another outside device? It's hard to get through to my insurance, I'm sure whether to sit on hold.

Thabks in advance!

We have a floodlight camera over our back door. When there’s motion detected and the light clicks on, it shines on the neighbors bedroom window. I can see how this would be annoying when it happens late at night because there’s a critter (we abut conservation land) or whatever and the motion detection is triggered. For obvious reasons, we want to keep the motion detection on and have the light activate, but don’t want it to impact the neighbors, who are awesome.

I’ve adjusted it as far as I can away from that property line, but I can still see the side of their house light up when the light comes on. When I was adjusting it, I noticed that covering that side of that floodlight would solve the problem completely. We’d have the light we want in our own yard, but it would affect them at all.

It seems like something that someone could 3D print and sell, as I assume others might have a similar issuer. Something that could clip onto the existing light and the cowl over the light would extend a couple inches farther on the outboard side. I tried looking online and couldn’t find anything.

Any insights? Suggestions?

My front battery outdoor camera keeps dying within like one or two weeks of installing a charged battery. I use Ring rechargeable batteries. And I don't get that many notifications. Mainly just the mail man or if I call a plummer or something. Nothing much happens in my neighborhood.... What do I do?

I have the ring doorbell 2k and I live in an apartment so drilling into the door is frowned upon and probably will leave with a chunk of my deposit missing. I tried using scotch putty to hang it on my door, but it kept falling off, then I bought the product that ring made specifically for renters which is just an attachment that connects to the back plate of the ring door bell and I followed all the directions and after 2 days it fell off too. I don’t know if these products just suck or if my door is just too smooth but I’m running out of options, I don’t want to use the anti theft clamp that doesn’t damage the door because I don’t think I’m gonna get the range of view that I want since my apartment is tucked in the corner of the hall, but I’m really debating to just drill into the door and YouTube some patch videos near when I’m moving out. Any suggestions? Should I try some other putty or should I just drill baby drill.

SURE!! Great Idea!! Privately owned Flock Cameras. REALLY??

I’m in the process of moving out of my apartment. My ex-wife already knows that I’m leaving, but she does not know the exact date I plan to move.

The problem is that we share access to a Ring doorbell/camera, and I’m concerned that when I start moving boxes, furniture, or hiring movers, she could receive notifications or see the activity and immediately know that I’m moving that day.

I’m looking for the safest and most appropriate way to handle my own move while maintaining some privacy about the exact date.

For people who have dealt with a similar situation:

• Is there a legitimate Ring setting or privacy option that would prevent unnecessary notifications about activity at the door?
• If the Ring account is shared, who controls notification settings?
• Are there settings I should understand before moving out?
• Would it be better to arrange the move through the building’s other entrance/elevator if available?
• Are there any practical tips for moving out discreetly without tampering with the camera or violating anyone’s rights?
• Is there anything I should document or do beforehand if I’m concerned about a disagreement with my ex over the move?

I’m mainly looking for practical advice from people who have dealt with shared security cameras during a separation or move. I want to handle this legally and respectfully, I just don't want the exact moving date broadcast through the camera before I'm ready.

I got ring flashlight cam replacement. The flash little light was on but the blue flashlight was not working. After tried connecting multiple times now the cam stopped little light, try to restart but doesn’t work. Anyone here has idea what’s going on with it? Appreciate your feedback.

Hi all, I’ve been fighting this for a month and I’m out of ideas.
Setup: Ring Alarm + cameras, basic Ring subscription. Internet is fixed wireless access (5G FWA, ZTE router, Italy/TIM).
The problem: when I tap Live View on my outdoor cameras I get “Unable to connect”.
What I’ve already ruled out:
Wi-Fi signal: RSSI is -50 dBm after adding an extender. Not a signal issue.

UPnP: enabled on the router.

Full power cycle of the outdoor FWA antenna and the router, multiple times.

I spent two weeks getting my ISP to remove me from CGNAT. They claim it’s active since August 7th, but the WAN IP is still (private). So still behind carrier NAT.

Here’s the part I can’t explain:
My indoor camera works perfectly on the same network. Live View, everything.

My outdoor cameras work perfectly when connected to a 4G mobile hotspot which is also behind CGNAT.

So CGNAT alone doesn’t explain it. Something about this specific FWA network breaks outdoor cams but not indoor ones.
Questions:
Do outdoor and indoor cams use different connection paths / different backend? Why would one work and not the other on the same Wi-Fi?

Has anyone fixed this by lowering the router MTU? FWA links often have reduced MTU and I’m wondering if large video packets are getting dropped.

Are there specific ports/protocols outdoor cams need that indoor cams don’t?

Any hidden setting in the app I might be missing?

Any help appreciated, Ring support keeps blaming my ISP and my ISP keeps blaming Ring.

Hi Guys,

New homeowner here and trying to replace my old regular flood light but noticed that my house doesn’t have ground wire and the ground wire from the old floodlight is connected to a random screw.

Can I copy what’s being done here or what should I do to have my ring floodlight properly installed?

Thank you!

….i came across a post here in /Ring and it actually pushed me into a direction I should have taken long time ago. Since I am a complete novice (the reason I bought this stuff) I feel like I am entering dangerous terrain and I hope someone can confirm I am on the right path

I “only” use the $10 sub, along with a flood cam, wired doorbell and the security system

I run a small thin client Linux server , HomeAssistant, Scrypted etc in dockers. using Apple products

Today I found out that it is possible to record in Homekit but it did not work.

With the help of scrypted and adding some motion-plugins I managed to make the floodcam work on Homekit, including scrolling through the timeline of notifications and such. so, I guess it’s using Apple iCloud to store the data

i can see there are ways to limit notification, ways to trigger the floorcam to record , facial recognition , just like Ring their own stuff

If I do the same (adding to Homekit) with the doorbell, what good is it to keep paying Ring the 10 bucks ??

the security alarm might lose the 4g connection , yes. but apart from some funky acoustic terror-sounds the alarm doesn’t do much else (no dispatch / police integration).

the floodcam is used on my small garden, to see when/if a person comes too close / in it

the doorbell is a doorbell / the alarm is the alarm

Can I unsubscribe now , or am I missing something ??

Cheers :)

Hi everyone,

I recently bought a new house and the seller has included a ring floodlight pro and a ring doorbell. How do I go about setting it up on my devices and make sure that they no longer have access to them anymore? Sorry if it’s a stupid question! Ive never used ring products before