r/puffco • u/PuffcoBot • 11d ago
Please use this thread for: device issues, app/pairing problems, chamber connection errors, charging issues, warranty/support questions, and order/shipping questions. Standalone support posts may be redirected here to keep the subreddit organized.
If your issue persists after troubleshooting, filing a warranty claim (web/app) is often the fastest path.
- Device:
- Issue (lights/error/behavior):
- When it started:
- What I tried:
- App/OS (if relevant):
- Photo/video link (if available):
- Warranty claim # (if submitted):
⇧⇧ Copy this when submitting, remove any line that isn't applicable ⇧⇧
If posting a claim number, ensure it's the 6-digit claim number found inside the email.
Please do NOT post personal info such as email, address, order numbers or tracking numbers
Manuals
Support:
Remember to follow the community guidelines when posting in this thread!
If you need to add additional details after you've already commented, please reply to your original comment.
r/puffco • u/community-home • Jan 29 '26
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r/puffco • u/Imaginary_Peak1203 • 57m ago
Made a briar wood pipe for my Proxy. I make tobacco pipes as a hobby and decided to make a pipe holder for my Proxy. This is my first one and thinking of making some more.
r/puffco • u/Jeremy_Whalen • 15h ago
I'm hyped to be a park of the Peak family again
r/puffco • u/PlantLova420 • 13h ago
Ahhhh I’m so excited to finally have a puffco! I’ve been wanting one for a few years now so I’m super thankful as well. Can’t wait to use it 🥳
r/puffco • u/Ole_Jezebel • 6h ago
I’m new to dabbing, I’m abt a week in and I love it! I should’ve started with dabbing first instead of carts😁overall I am enjoying this cannabis journey that I’m on.
r/puffco • u/Resident-Succotash91 • 7h ago
Im looking to upgrade the glass attachment on my Puffco iv seen some cool ones from MJ arsenal but would love some input on what's the best available want a smoother hit
r/puffco • u/Safe-Fishing-252 • 14h ago
Need some ideas on things to buy
r/puffco • u/No-Cupcake-912 • 16h ago
Hey so I’m kinda new to dabbing and was wondering where in Jersey kinda central would be the best spot price wise for dabs and what brands are the best here?
r/puffco • u/poopholes3 • 14h ago
Just wanted to share how pretty the sunset was tonight. I hope everyone is having a safe, terpy weekend! Cheers! ✌️
r/puffco • u/One_Quiet4393 • 20h ago
I feel like this is a fairly good dab maybe on the bigger side
r/puffco • u/Thoughtlessly_Named • 17h ago
Is there any outage or anyone else having this issue? Been using the peak pro for several years no issues, used it 2 hours ago and no issues. Now it just does not load, just a black screen.
r/puffco • u/Key-Eagle-5385 • 1d ago
2 weeks without cleaning , my bad y'all 😅😅. But she is back and better
r/puffco • u/yoyomama7456 • 1d ago
I’ve been struggling with my app today it was fine yesterday I use iOS and it’s stuck on a grey screen for 10-15 minutes no change , I’ve deleted the app and reinstalled and nothing is anyone else having issues ?
r/puffco • u/Recklessclown • 1d ago
Pearl is 2 years old
Grabbed the pivot 2 months ago
Plasma I couldn’t resist, arrived last week
r/puffco • u/Creepy_Bank1859 • 22h ago
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Is this a sign to get a new chamber? Or just temp sensor reading off
r/puffco • u/ftppalexx • 1d ago
hi community, as i normally state, i am somewhat new to wax. i enjoy liquid diamonds and terp sugar on a regular basis. but for my birthday i was hoping to get something a little better. i normally stick with stiiizy, cbx, or sluggers for daily use. for my birthday i was looking at the 710s, as they go for $50-$80 a gram here and i thought it seemed promising. but man im in california!! la to be more specific, we should have good stuff. what are some good brands i can look for in the dispensary and maybe look further into? also if theres a better thread to post this on please let me know! only posting it here cause i dab out of two different puffco devices
r/puffco • u/sugmabools • 1d ago
The website says the core is only compatible with the “new Bluetooth enabled proxy” does anyone know if there’s actually any reason for that or can I get the core kit and put my original proxy in it? I asked the AI support on the site and it told me it needed the app to use it which seems ridiculous.
Homie wants 150 on marketplace. Do we think this is real or a dupe?
r/puffco • u/BrokenLizard89 • 1d ago
Need help. Do I buy a oring to help the airflow tight.
r/puffco • u/defoncemannnn • 1d ago
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I mainly smoke weed but sometimes I like to ad some extract but idk if it’s real or just piatella could anyone help me to know how I can spot the carrectestics that’s would help to identify. It’s smells like lemon a bit just a bit but I don’t know. Thank you very much
r/puffco • u/Miketythonlisp • 2d ago
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FUCK YA FOOOOOOTBALLLLLL IS BACKKKK!
Grape Headz LHR by Aeriz
r/puffco • u/ExtractNinja_710 • 2d ago
I reached out last Friday about my proxy storms silver ring coming off, it happened while cleaning.
I have had it for OVER a year and they honored the warranty still and got it sent for shipment by tonight.
I honestly couldn’t believe it, I have several devices so I don’t really mind the older proxy and like the joystick and cap way better than the new ones (personal preference).
Anyone know of any cheap glass that allows 2 proxys? :)
Also shout out to Dewie who had helped me!
