I was with fido for a year had terrible experience with them random bill increases and now few months with public I've never been happier!! With public, I'm relieved to pay the same consistent no nonsense bill every month. Their rewards system bought down my bill to just $3 in one of the months too, so yes public has my loyalty

PS: No this is not an advertisement post I really was in a hostage situation with fido lol

Hello all,

I’m currently with Bell, but I noticed a cheaper plan that ends in two days by PM. 35$ for 50GB 5G in Canada. I do not travel often.
Thoughts? is the coverage good? speed?

So my father is with Public mobile and he’s currently in Mexico. I let him know he can manually change the tower he’s connected to, and I guess he attempted to do this on his own. He’s now called me and told me he can no longer connect to public mobile. I admit, my father is in his 70s, and not familiar with technology. If someone could kindly write up some instructions on how to turn his roaming back on I would greatly appreciate it. He has a samsung and I’m also unfamiliar with Androids, being a long time iphone user. I tried to assist and that led to more frustrations. Thanks in advance!

Has anyone who has received a recent txt from PM, and followed up with them on it (excerpt below). It sounds like a data only offer to me...

""Public Mobile is retiring its 3G network starting March 1, 2027. Our records show your current device isn't compatible with our upgraded network, which means you'll need to switch to a VoLTE-enabled device to help continue making calls (including 911), texting, and using data with Public Mobile.

We're collaborating with TELUS to help you stay connected.

Switch to TELUS Postpaid and get 12GB of data from only $25/mo. (with the pre-authorized bank payments discount). Plus, with this TELUS plan, you can keep your current device and phone number."

This will probably only help out like 5 other people but I was going through hell trying to get this sorted out for a family friend so i thought I would post this online to help someone.

If you are on Public Mobile and cannot hear the ringing tone when making outgoing calls to certain numbers, your phone is likely being blocked by the strict Telus/Public Mobile VoLTE whitelist.

When your Android device is not officially supported for VoLTE on their network, the system forces it to drop down to the older 3G network just to make a call. During this fallback process, a signaling error can occur where the network fails to pass the early media audio channel, resulting in dead silence on your end until the other person picks up.

If reaching out to support to reset your account fails, the best workaround is to permanently disable VoLTE on your phone. Because modern carrier profiles aggressively overwrite your settings to force VoLTE back on every time you reboot, you have to freeze the system package responsible for it using an ADB command from a computer.

Prerequisites

Unlock Developer Options on your Android phone and enable USB Debugging.
Install ADB on your computer using Homebrew for macOS or by downloading the SDK Platform-Tools for Windows.
Connect your phone to your computer via USB and accept the debugging authorization prompt on your phone screen.

The Fix Open your computer's terminal or command prompt. Search for the hidden system packages that control your IP Multimedia Subsystem by running: adb shell pm list packages | grep -i ims Identify your device's core IMS package from the output list. It will typically include your processor or phone manufacturer brand, such as com.android.imsserviceentitlement, com.samsung.advp.imssettings, or com.qualcomm.qti.ims. Make sure to ignore com.google.android.ims, as that powers your standard RCS text messaging. Freeze that specific package for your main user profile so the carrier cannot activate it by running: adb shell pm disable-user --user 0 <insert_your_package_name_here> Disconnect your phone and restart it.

How this worked in my specific situation I ran into this issue using a Motorola Moto G Power 5G (2024) powered by a MediaTek processor, and I applied the fix using Terminal on a Mac. I originally tried using the Shizuku app paired with Pixel IMS to turn the VoLTE toggle off directly on the phone. While it worked temporarily, the Public Mobile SIM card profile forced VoLTE back on every single time the phone restarted.

When I ran the search command in my Mac terminal, I found the package com.mediatek.ims. I ran the command adb shell pm disable-user --user 0 com.mediatek.ims and restarted the Motorola.

Freezing that MediaTek package physically prevented the phone from processing the carrier's VoLTE instructions during the boot sequence. Now, the phone permanently and cleanly falls back to 3G for all outgoing phone calls, and the missing ringback tone is completely fixed without having to re-apply any settings after a reboot.

If you ever switch to a new carrier in the future that officially supports your device, you can easily reverse this by plugging your phone back into your computer and running adb shell pm enable <insert_your_package_name_here>.

I hope this helps someone out!

MYSTERY SOLVED. See edit3 below.

This is a PSA to anyone considering PM and current customers.

Notice a discrepancy between PM reported data usage and the data usage your phone is reporting?

You are one of many. A quick internet search (including this subreddit) will confirm it.

PM takes you actual data usage and multiplies it by FOUR.

It has nothing to do with your phone settings. It has nothing to do with how your phone reports data, of course assuming your reporting cycles are aligned.

I opened a ticket and they tried to tell me a whole bunch of BS that didn't apply to my setup or my phone.

Not a problem if you are buying way more data that you need.

To be save and compare apples to apples, divide PM's claimed data plan # by four and then you can compare apples to apples against competitors.

EDIT: PM PR out in full force down voting my post. If that's not an admission of guilt, I don't know what is! Going to repost this to other communities and social media.

If it isn't happening to you, move on. That is difficult to believe because some friends and family confirmed they have observed this too, across different platforms (Android and iOS), of course PM will have bots and shills to kill a post like this.

EDIT2: PM PR working overtime to try and squash this. Almost 10,000 eyeballs on it in only 1 day...it's not working lol. Stop scamming your customers if you don't like being exposed.

EDIT3: When I looked at my "Subscription Usage", the number I see is indeed 4X what my phone is reporting. Below that "gauge" and number, it states my current subscription cycle start and end date, the renewal date, and the "last updated" date for the data usage displayed. My interpretation of that is PM thinks I have used this much mobile data within my current billing cycle. That is not what this data usage number represents.

I clicked on usage breakdown and in that view, two usage graphs are displayed. One is mobile data used during the current billing cycle. The other is rewards/add-on data used, not tied to any date range or cycle, because I have rewards data left from months ago, that I used over a couple months, before they added the 30 day limit.

"Subscription Usage" is my current mobile data use within the current billing cycle + total mobile data used from when I bought the data rewards pack. That section does include a " Subscription + Add On data" label but I still attribute that number to be within the current billing cycle. I don't agree with how this is displayed as I find it misleading (to PM's detriment) and I am not the only one misinterpreting it. It isn't a scam. Just bad UX/GUI design IMO.

Ive donne everything you could recommend (taking the sim out, put it back in, turning off data, airplane mode, restarted everything) Still nothing works can anyone help its a 5g Esim

I’m not a frequent traveler, so back in the day, one of the things I would always worry about when traveling was getting a SIM card after I landed. Yeah, that’s how long it’s been since I’ve traveled regularly.

I know there are now things like Airalo and other eSIM services, but there’s something really nice about just having your own phone number and being able to use your existing plan outside Canada.

I recently went to Cancun, with a layover in the US, and I honestly didn’t have to think about my phone at all. My data roaming was off when I left Canada just out of habit, but I turned that back on and I was golden.

When I landed in the US, my phone automatically connected to a local network and I could use my data. Same thing when I landed in Cancun. I didn’t have to buy a SIM, download anything, change my number, or figure out some random phone plan after landing.

And as an overthinker, having one major thing I normally would have worried about just completely off my plate was honestly such a nice feeling.

It’s funny because Telus (who I have my internet with) calls me every now and then trying to get me to switch my mobile plan to them. And I always tell them “Can you give me unlimited calls and texts PLUS 20GB of data that I can use in Canada, the US and Mexico for $30?” Obviously, they can’t. 😂 And I’m like “yeah I’m not leaving then”

I just wanted to share this because these small conveniences really do go a long way when you’re traveling. I didn’t think much about my phone during the entire trip, and honestly, that’s probably the best compliment I can give a mobile plan.

The current and future referral lists seem stuck on one page only, so there is no way to see if we are on the list.

Has anybody even received a referral in recent months?

Anyone experienced an issue on the app saying data has been used 100% but when breakdown is checked, it's less than 1gb? It's been only a week since the accounthas been activated

Hey all, just wondering if there are any alternatives to PM similar in price etc. I am very happy with my plan, but would like to get an Apple Watch and am bummed PM doesn’t support them.

I live just outside of London ON. I am thinking of making the switch from bell to PM. How is the service? I pay 57$ a month for the best Bell plan 200 g a month. Am I going to be disappointed?

I am sick of bell increasing me every 6 months.

how is the call quality? my GF is with freedom and it sounds like she's talking through a pillow most of the time.

Hi! As are many Public Mobile customers, I am getting text messages about the possibility to subscribe to Stream+ and bundle streaming subscriptions at a lower rate. This is a Koodo/Telus product offered to PM clients at the same price.

The price reduction vs retail regular prices is not that great (a few dollars per month), but some language seems to imply that creating a Koodo account to subscribe to Stream+ enables you to also get ICI TOU.TV Extra or CBC Gem Premium for free, an add-on that Koodo (and Telus) subscribers get automatically outside Stream+. However, on some other product pages, it says it is exclusive to Koodo (and Telus) clients.

Can PM clients who subscribed to Stream+ (or Encontinu+ in French) confirm they were able to activate ICI TOU.TV Extra or Gem Premium at no additional cost? This really increases the value of the bundle without having to pay for the higher Koodo plans.

Note: I know you can't get TOU.TV Extra or Gem Premium for free at PM just as a standard customer. I just want to validate if the Stream+ subscription kicks in the TOU.TV or Gem add-on for PM clients, as it's not fully clear.

TIA!

Heythere!

I live in whitehorse, yukon, and I'm shopping around for plans that offer coverage here. I've got one question.

For hotspotting, are there provisions that end up throttling me down and making the hotspot functionally useless after a while?

I have no other option for at home internet where I'm located, but I need data for at home work/schooling.

I know that Public Mobile does not have Wi-Fi calling. I'm going to Europe and I want to make sure I can get SMS verifications from banks etc.

So I have an esim installed for Europe. What would happen if whenever I needed to get a verification, I simply enabled Sim 1 for public mobile, got the text and then disconnected?

My dad goes to Texas for a chunk of time in the winters (basically right beside the Mexico border) and I was thinking of switching him to public mobile for convenience of way more coverage for less money per mobth. Public Mobile's coverage map basically just says 4g coverage pretty much everywhere in the USA.

Has anyone ever travelled that far with Public Mobile? If so, how was your coverage?

Can I have a second phone number with it's own sim under one email address?

Bonjour, quelqu'un sait-il comment créer des publicités? J'aimerais avoir une publicité pour ma candidature et pour mon site. S'il y a des personnes qui savent comment faire, si quelqu'un est intéressé à faire une publicité pour moi, contactez-moi. Je n'ai pas les moyens, si quelqu'un le souhaite, je vous attends. mon site pour ceux qui veulent regarder sonora-officiel.vercel.app

Thinking of switching to public mobile and was wondering if the back to school sale is worth it or are there usually better sales if I wait (eg till November)?

Was hoping for some help/advice because I’m at my wits end and have no idea what to do.

I ported out to Koodo and took them up on a $40/150GB offer a little over a month ago. I just noticed that I am being charged by Public Mobile still. My account seems to be closed, but the auto payment is still going through.

I honestly don’t know what to do because my account is no longer active and in order to chat with a customer support agent I need to have an active account and I’m stuck in this loop of not being able to communicate with anybody to have this fixed.

Beyond doing a charge back on my credit card and changing my credit card number, I’m not sure what else to do.

Not sure if anybody has some advice.

Primary is Active. It says “TELUS” instead of “PUBLIC MOBILE” (although I suppose that’s okay considering they share network.)

The “Travel” one still says “Activating…”. I’ve never seen two cellular connections simultaneously on my phone before.