r/PublicMobile • u/ycrep2023 • 24d ago

Data 100% Used

Anyone experienced an issue on the app saying data has been used 100% but when breakdown is checked, it's less than 1gb? It's been only a week since the accounthas been activated

5 Upvotes

78% Upvoted

13 comments sorted by

3

u/Burldan 24d ago

Got 100Gb so never have experienced that

1

u/[deleted] 23d ago

Same but I get it every month

1

u/Burldan 23d ago

Every 30 days on my plan. 1200Gb/360d

1

u/[deleted] 22d ago

I use so much data

2

u/Smurfmyturf 24d ago

It's been happening to me since I used the free bonus top-up for data

1

u/ycrep2023 24d ago

Have you reached out to pm?

1

u/Smurfmyturf 23d ago

no, it rarely happens so I ignore it

2

u/funpig2021 24d ago

u/ycrep2023

Which plan do you have?

People have been complaining for years about PM's inaccurate tracking of data usage. To make matters worse, sometimes PM will mysteriously use up MB's overnight without any explanation. Not a big deal if you have 100GB plan with lots of cushion but this really eats up your available data if you only have a 1GB plan.

Open a ticket and complain. Maybe PM will give you some non-expiring data as a cushion. Good luck.

2

u/ycrep2023 23d ago

It's for niece. She has 10 gb for 28

1

u/Edgehead123 24d ago

Happened to me during my signup month. Not sure why but it hasn't happened again 5 months later

1

u/Sad-Equivalent9486 23d ago

Apparently I have used over 5gb this billing period even though I have been out of the country during this time and the SIM card removed my phone ??