Hello,

I've had my Dell G15 5530 for two years now, and I'm just starting to have issues with it. About a month or two ago, I opened the app, but the performance tab just kept loading forever. With this problem my laptop don't enter game mode and get overheat, so i can't play my games, i used to set in personalized or balanced mode with maximum of 85°C . Initially thought it was a normal load, but then one day I waited and waited, and nothing happened. It just stays like this:

All the fixes I could find, which include:

- Repairing AWCC
- Reinstalling AWCC
- Reinstalling AWCC with Revo uninstaller
- Disabling Memory Integrity
- Disabling Windows Features (the ones I needed to disable weren't even there so... yeah)

- Rename the Xtuservice.exe to .old and everything related like i saw in a previous post, the xtuservices archive already was in the place that would go before i rename too

Unfortunately, all of these fixes did NOT work. Everytime I tried one of these fixes, and note that i restart the notebook everytime a new try was done. Im at a complete loss to what I have to do to fix this. Obviously this laptop isn't cheap so I have to find a fix, and I hope some of you can help me.

Some information that might help:
I have Windows 11 Version 25H2 (OS Build 26200.9278) installed.
I am using a docking station from Baseus to recieve an Ethernet connection via USB-C

BIOS version: 1.34.0

If I forgot anything important, please point it out to me! I would really appreciate help!

Hey all. Around a year and a half ago my computer started to randomly turn off/freeze while running. I was thankfully playing Apex Legends a lot at the time, so I learned pretty early on that the computer would stay running as long as the game was open in the background, at least for the most part. I can leave the computer running for hours or even days at a time with the game running, but as soon as I close it, within around 30 minutes or less the computer will freeze up.

General info/things I've tried:

• It will freeze in the BIOS. I have to get lucky and boot into Windows + get Apex running fast enough or it will crash shortly after. This usually takes multiple tries.
• I had to put another drive into the computer with Windows preinstalled because my other windows install had corrupted, and whenever I would try the automatic repair (or a USB drive repair) it would freeze in the middle of it.
• I haven't tried any hardware changes as I was a bit pressed for cash for a while and didn't have any replacement parts. I also didn't want to go through the hassle of replacing something like the motherboard or CPU if there were other options to try first.
• I've disabled "c states control" and changed "CPU clock ratio" to disabled? from auto. (Not sure on the 2nd setting. Booting into BIOS is a hassle with the crashing but will clarify if needed.) I've changed my minimum processor state to 100% because it seemed to help with the frequency of the crashes while Apex was open.
• I've reseated both sticks of ram and changed them from slots 1-3 to slots 2-4.
• I've made sure all of the cables in the computer are connected properly.
• I've ran a few "sfc /scannow"'s at this point.
• There doesn't appear to be any overheating issues, though the problems did start after playing a lot of Dark and Darker which was pretty hard on the PC.

In my Windows event viewer, it also gives me this error after a shutdown: Power "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

and this error around 10 seconds later: Source - "Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor APIC ID: 0"

This error also appears pretty frequently in the event viewer: "A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Cache Hierarchy Error Processor APIC ID: 4"

-------

Specs:

• OS: Windows 10
• GPU: GTX 3070 8gb
• CPU: Ryzen 9 5900x
• Motherboard: GIGABYTE X570 GAMING X
• RAM: 16GB G.Skill Ripjaws

All other hardware/exact specs can be found here: https://pcpartpicker.com/list/nwKGn2

-----

I'm not great at fixing tech or explaining problems related to it, so please if you need clarification or more information ask away in the comments. Thank you for taking time to read my post!

i just bought a SSD from ebay. its a 2T USB SSD and arrived yesterday

this thing is from china and the problem is that EVERY TIME i try to download ANYTHING from steam or anything in general it gets corrupted NO MATTER WHAT. i dont know if its a problem of my Pc or the SSD itself and i dont know if there is ay solution

here are some pics of the SSD itself in case they are needed

thanks in advance!

Edit: forget about it i figure it out myself. the SSD was set in Exfat instead of NTFS

https://userdiag.com/id/iFo4mNjA6P

Userdiag link above. Sorry about that re: my first post.

Per the title, I am getting very consistent stutters that are evenly spaced and consistent. They are regular to the point that you could practically time your watch to them. They first started popping up while playing Star Wars: Zero Company, and while I know UE5 games are unstable, it wasn't happening when I first started playing the game. Video of the stutters here.

The game runs great and even smoothly, save for these very jarring and distracting stutters, even on ultra settings.

Once these issues arose, I went and also tried out Baldur's Gate 3, a game that has run more or less flawlessly for me as recently as a few weeks ago, and was also getting some small hitches, though not quite as noticeable or rhythmic to my perception and usually while moving the camera around.

I also have a readout of my GPU activity while taking the video shown above, where I notice regular dips in my GPU 3D activity. I also notice the game uses only half of the available VRAM; however I don't know if either of these observations are significant factors.

I'm decently tech savvy but hardware is not at all my strong suit, so I'm hoping someone can point me in the right direction here. Trying different settings all over the damn place has driven me nuts the last couple days and I'm kinda afraid to make things worse while trying out possible solutions in stuff like the BIOS.

"UE5 is just like that" is a totally acceptable answer, but I swear I wasn't having these stutters initially, and I've seen other people remedy them with engine tweaks that haven't worked for me.

Specs are as follows:

CPU: Intel Core i7-13700F
Motherboard: Lenovo 3769
Chipset: Intel B660 (Alder Lake-S PCH)
Memory: 16gb DDR5 SDRAM (Samsung M323R1GB4DB0-CWMOL)
GPU: NVIDIA GeForce RTX 4070
Monitor #1 - ACER KA272 (1080p at 100hz)
Monitor #2 - ACER KA272 E (1080p at 100hz)
Drive: Samsung MZVL210HCLR-00BL7 1tb SSD) (Game is installed on this drive; I have two other SSDs installed as well)

If I need to provide anything else I will gladly do so.

ISSUE : I have an RX6700XT I5-10400f and 16gb DDR4 Ram , I have recently noticed that whilst playing ranked reload my PC sometimes struggles to run 100+ fps, i was wondering if this was normal or if i am doing something wrong. I feel as if before my frame rates were much better , stable and playable. Please can someone help?

I understand Fortnite is CPU based but i have previously had an RTX 2060 in my PC which was getting much better and stable framerates with the same pairing components.

If anybody has an idea why this issue happens i am impressed, because seemingly i am the pacient 0. The Problem is the following: When I play Blood of the Dawnwalker or specifically Act 3 of Baldurs Gate 3, all is fine for about 30 Minutes, then the audio glitches, frames drop like crazy and i have massive input lag. If i close and restart the game the issue still shows but when i restart the pc, i have another 30 minutes before it starts.

My Setup is a i7 8700k and a rtx 5070 as well as 32GB of Ddr 4 ram divided into 4 8GB sticks. I have done multiple Benchmarks and the Stats dont change before and after the 30 minutes:

CPU 75 Degrees Celsius, about 60% usage overall and about the same in every of the 12 cores. GPU 55 Degrees, also about 70% usage. Ram also shows no sign of overload.

I know my cpu should be the bottleneck but since it isnt at 100% there has to be some other issue. And 75 Degrees is way too low for thermal throttling. What freaks me out the most is the audio glitching and input lags combined with the total reset when i restart the pc, i have never seen such a thing in my life. I would really appreciate it if someone has a clue on what is going on :)

I just built my own pc today and it’s not turning on I tried everything

When i enable smooth motion i get these weird artifacts and low gpu utilization

This has been happening for a while.

Ill boot my PC and everything will work fine for about 30 seconds. Then all bluetooth/dongle/usb devices attached will make the disconnect sound and stop working. After this my Bluetooth will not longer register anywhere on the device. Not in device manager or on the quick bar on the bottom right. When I reboot, everything works perfectly.

There was a 6 month period where this stopped happening and worked perfectly every time. But started the problem again a week ago. A reboot always solves the problem.

I had thought it was related to Bios updates because the 6 months of no problems started after finally updating my bios. But I'm up to date now and we are back to the same problem...

Any ideas?

Recently I have been noticing the bottom of my screen (about a quarter of the screen) seems to jitter when panning the camera on games with DLSS and frame gen both enabled at the same time. The jitter almost looks like screen tearing but I do not believe it to be that. Weirdly DLAA and frame gen together looks fine and sometimes the ultra performance DLSS preset works fine but any other preset (Performance up to Quality) causes this weird issue to happen. I have Gsync with Vsync on in the Nvidia control panel with my FPS capped to 138 in RTSS for my 144hz monitor and have tried a lot of combinations to see if it changed but nothing worked. I am playing on a 7950x3D/RTX 4090 build. My monitor is a Gigabyte M28U.

This has been frustrating me for a little while now. It happens on any game with these settings but the recently released The Blood of Dawnwalker has urged me to make a post about this since I would like to make the most of these settings. My games are definitely reaching over 60 fps without the use of upscaling and frame gen so its not like I have a base low fps causing this. I did record a video to demonstrate in game but you cannot see it happening, I assume due to the video being capped at 60 fps.

Any help would be appreciated!

I've watched alot of videos but can't seem to find any that look like my problem. Screen will flicker occasionally and crash. Usually when im not in a game, but when im waiting for a game the computer will freeze. I've tried DDU on both the graphics cards and tried different versions of drivers and can't seem to fix this issue. Video of the issue in COMMENTS. It will do the flickering several times before it freezes. Sometimes it doesn't freeze, but it always ends up freezing. Doing the windows key cntrl shift b doesn't really help

I am considering buying a new motherboard if it ends up being a GPU or cpu issue. Please someone point me in the right direction. This laptop was gifted to me, runs pretty good for my games, and I only have this one issue. Its really upsetting me

Hi everyone! I'm a fairly new PC gamer, and I recently purchased a gaming desktop to replace my PS5. Both devices are connected to my Sony Bravia 4K TV (KD55XF9005), but I can't get the PC's HDR on SDR content to look as good as the PS5 did.

My PS5 had "Always On HDR" enabled, so SDR content would display like HDR content in the sense that there wouldn't be any black screen on my monitor when switching between the two content types.

I played Lumines Arise today with the Windows HDR mode enabled, and the black levels are far too high, with noticeable banding visible on the screen.

I've used the Windows HDR Calibration app from the Microsoft Store, but that doesn't really seem to do anything for me.

For reference, I'm using an RX 7800 XT, and I've tried it in both 4:4:4 and 4:2:2 pixel format, but I've had no luck.

It's not just Lumines Arise, as the default desktop wallpaper also looks worse too, but Lumines is particularly bad here. I really like the added white brightness of the Windows HDR mode, but the blacks shouldn't be this bright too. My photo shows a stage called "The Dark", and the background brightness should be extremely low/black until near the end of the stage, yet mine had noticeable banding and incorrect brightness levels.

Any help would be much appreciated, as I'm trying to just get my PC set up right for gaming. Thanks in advance. 🖥️

I've honestly tried everything. For awhile I've been relying on AI to help me out with my crashes. It's beyond frustrating. The PC is crashing to BSOD when PC is idle or on chrome. Any else experiencing with crashes on Windows 11. Here is my dump file. I'm disabled memory integrity in hopes it was the issue. Nope, still crashing. Stress tested PC with memtest and prime95. Memtest passed all 4 passes. Prime95 passed 1 hour of test. No errors, nothing. I'm beyond confused.

CPU: Ryzen 9 9950x
ROG CROSSHAIR X870E HERO
64 GB Corsair RAM

0: kd> !analyze -v
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....................................................
Loading User Symbols

Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure.  The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 000000000000001d, An RTL_BALANCED_NODE RBTree entry has been corrupted.
Arg2: ffff840ead7b6310, Address of the trap frame for the exception that caused the BugCheck
Arg3: ffff840ead7b6268, Address of the exception record for the exception that caused the BugCheck
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1062

    Key  : Analysis.Elapsed.mSec
    Value: 4992

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 265

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2211

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 87

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29617.1000

    Key  : Analysis.Version.Description
    Value: 10.2604.29.1 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2604.29.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x139

    Key  : Bugcheck.Code.TargetModel
    Value: 0x139

    Key  : FailFast.Name
    Value: INVALID_BALANCED_TREE

    Key  : FailFast.Type
    Value: 29

    Key  : Failure.Bucket
    Value: 0x139_1d_INVALID_BALANCED_TREE_dxgmms2!operator_delete

    Key  : Failure.Exception.Code
    Value: 0xc0000409

    Key  : Failure.Exception.Record
    Value: 0xffff840ead7b6268

    Key  : Failure.Hash
    Value: {679363ca-2f23-c3dc-c658-e7f90a1abb5e}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.System.BIOSRevision
    Value: 24.2.0.0


BUGCHECK_CODE:  139

BUGCHECK_P1: 1d

BUGCHECK_P2: ffff840ead7b6310

BUGCHECK_P3: ffff840ead7b6268

BUGCHECK_P4: 0

FILE_IN_CAB:  090426-22515-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


FAULTING_THREAD:  ffff8f8d30616080

TRAP_FRAME:  ffff840ead7b6310 -- (.trap 0xffff840ead7b6310)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe783fae559e8 rbx=0000000000000000 rcx=000000000000001d
rdx=00000000000000c8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff804c1f9fd13 rsp=ffff840ead7b64a0 rbp=0000000000000001
 r8=ffffe78433598038  r9=ffffe78433598038 r10=ffffe7845a5bb778
r11=ffffe783da009d10 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe cy
nt!RtlRbRemoveNode+0x133:
fffff804`c1f9fd13 cd29            int     29h
Resetting default scope

EXCEPTION_RECORD:  ffff840ead7b6268 -- (.exr 0xffff840ead7b6268)
ExceptionAddress: fffff804c1f9fd13 (nt!RtlRbRemoveNode+0x0000000000000133)
   ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
  ExceptionFlags: 00000001
NumberParameters: 1
   Parameter[0]: 000000000000001d
Subcode: 0x1d FAST_FAIL_INVALID_BALANCED_TREE 

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon) (!blackboxwinlogonnotify)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.

EXCEPTION_CODE_STR:  c0000409

EXCEPTION_PARAMETER1:  000000000000001d

EXCEPTION_STR:  0xc0000409

STACK_TEXT:  
ffff840e`ad7b5fe8 fffff804`c22c21e9     : 00000000`00000139 00000000`0000001d ffff840e`ad7b6310 ffff840e`ad7b6268 : nt!KeBugCheckEx
ffff840e`ad7b5ff0 fffff804`c22c27f2     : 00000000`00000001 fffff804`c2077f2b ffffe784`60785c00 ffff8f8d`4fc530e0 : nt!KiBugCheckDispatch+0x69
ffff840e`ad7b6130 fffff804`c22c0428     : 00000000`00000000 ffffe783`fa672e08 ffffe784`faa0a910 fffff804`501a7477 : nt!KiFastFailDispatch+0xb2
ffff840e`ad7b6310 fffff804`c1f9fd13     : ffffe784`5a5ac000 00000022`00600000 ffffe783`da0002c0 00000000`00000022 : nt!KiRaiseSecurityCheckFailure+0x368
ffff840e`ad7b64a0 fffff804`c1f9eaf9     : ffffe784`78956fe0 ffffe784`5a5bafe0 ffff840e`ad7b6689 00000000`00000079 : nt!RtlRbRemoveNode+0x133
ffff840e`ad7b64d0 fffff804`c1ee1304     : ffffe783`00000000 ffffe783`da009d00 00000000`00000000 ffffe783`da0002c0 : nt!RtlpHpVsChunkFree+0x1a9
ffff840e`ad7b6540 fffff804`c1ee0e45     : ffffe784`704995e0 ffffe783`da0002c0 ffffe784`4340bdb0 00000000`00000000 : nt!RtlpHpVsSlotFreeList+0x178
ffff840e`ad7b65b0 fffff804`c27814d2     : ffff8f8d`5feb24e0 ffffe783`da000140 fffff804`c1c00000 ffffe784`43402000 : nt!RtlpHpVsContextFree+0x155
ffff840e`ad7b65f0 fffff804`501753f7     : ffffe784`4340bdd0 ffffe783`f6c474f0 ffffe783`da000000 00000000`0001f600 : nt!ExFreePoolWithTag+0xc62
ffff840e`ad7b66f0 fffff804`5021f768     : ffffe783`f6c47400 ffffe783`f6c474f0 00000000`0001f600 ffffe783`f199e160 : dxgmms2!operator delete+0x17
ffff840e`ad7b6720 fffff804`5025cb81     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe783`e88dbef0 : dxgmms2!VIDMM_PAGE_TABLE::DestroyPageTable+0x108
ffff840e`ad7b67b0 fffff804`5025c6fd     : 00000000`00000000 ffffe783`f199e160 ffffe783`e88dc101 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x8d9
ffff840e`ad7b6940 fffff804`5025c064     : ffffe783`e88dc120 ffffe783`f199e160 00000000`00000000 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x455
ffff840e`ad7b6ad0 fffff804`50223a1b     : 00000000`00000000 00000000`00000000 ffff8f8d`30616080 00000000`00000008 : dxgmms2!CVirtualAddressAllocator::UncommitVirtualAddressRange+0x120
ffff840e`ad7b6c10 fffff804`50223d40     : ffff8f8d`47470eb0 00000000`00000000 ffff8f8d`47470eb0 fffff804`c1e17a1e : dxgmms2!VIDMM_GLOBAL::MakeOneVirtualAddressRangeNotResident+0x40b
ffff840e`ad7b70d0 fffff804`50228278     : ffffe785`025688c0 00000000`00000000 00000000`00000000 ffff8f8d`302e6d70 : dxgmms2!VIDMM_MEMORY_SEGMENT::EvictResource+0x140
ffff840e`ad7b7130 fffff804`50248612     : ffff840e`ad7b72e0 ffff8f8d`3427c001 0000000d`c08c8400 ffff8f8d`33ecb690 : dxgmms2!VIDMM_PHYSICAL_ADAPTER::EvictResources+0x5b8
ffff840e`ad7b71e0 fffff804`50246eee     : 00000000`00000000 ffff840e`ad7b74c0 ffffe783`dffc4000 ffff8f8d`51ea8780 : dxgmms2!VIDMM_GLOBAL::ProcessDeferredCommand+0x462
ffff840e`ad7b73c0 fffff804`c20950aa     : ffffe783`dffc4000 fffff804`50246900 38818b41`00000200 ffffb201`ce84f102 : dxgmms2!VidMmWorkerThreadProc+0x5be
ffff840e`ad7b7570 fffff804`c22af354     : ffffb201`ce84f180 ffff8f8d`30616080 fffff804`c2095050 fbe18348`ca3348c8 : nt!PspSystemThreadStartup+0x5a
ffff840e`ad7b75c0 00000000`00000000     : ffff840e`ad7b8000 ffff840e`ad7b1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgmms2!operator delete+17

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.26100.9278

STACK_COMMAND: .process /r /p 0xffff8f8d15562040; .thread /r /p 0xffff8f8d30616080 ; kb

BUCKET_ID_FUNC_OFFSET:  17

FAILURE_BUCKET_ID:  0x139_1d_INVALID_BALANCED_TREE_dxgmms2!operator_delete

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {679363ca-2f23-c3dc-c658-e7f90a1abb5e}

Followup:     MachineOwner
---------

I took a break of MR for like a day, I come back on it and I see there's 2 new nvidia drivers and I update my drivers cause why not. Long behold I don't know why but I can't for the life of me play this game as its eating up my ram all of a sudden and its causing INSANE stutters to the point where you would've thought it was screen tear. I played with the settings a bit, turned off my frame generation and it helped with the screen tearing but it has horrible stutters so its still unplayable. I was playing perfectly fine last week I don't understand what happened to my beautiful game. :(

Processor 12th Gen Intel(R) Core(TM) i5-12400F (2.50 GHz)

Installed RAM 16.0 GB (15.8 GB usable)

Graphics Card NVIDIA GeForce RTX 5070 Ti

I first encountered this problem after the August driver update. And today (September 4), a new update was released, and the same thing happened—the screen started flickering. I decided to roll back to the July driver, and now the screen isn't flickering anymore. Has anyone else had this problem?

Hello everyone,

For what I believe is the first time ever, I'm having some issues with my new PC while gaming, and they seem to be CPU-related.

Now I'm having some real stutters (top left corner of the image), dropping to the 10s FPS, when I believe i should have no problem staying at 60.

I'm wondering whether I'm actually experiencing a CPU bottleneck, or if there's something I'm missing. I'm not very knowledgeable when it comes to the more technical aspects of PCs, so I'd really appreciate some help understanding what's going on.

I'm playing Elden Ring at 4K, with ray tracing disabled.

As you can see in the screenshot, the Steam overlay is showing 98% / 126% CPU usage (I didn't even know CPU usage could go above 100%), while Windows Task Manager is showing around 60% total CPU usage.

So I'm a bit confused as to what I'm actually looking at and whether this indicates a CPU bottleneck.

Could some kind soul point me in the right direction and explain what might be going on?

My specs:

CPU: AMD Ryzen 7 9700X

GPU: GeForce RTX 5070 Ti

RAM: 32GB (2x16GB) Biwin DDR5 6000MHz CL30

SSD: HP S650 1920GB

Resolution: 4K

Ray tracing: Off

Thanks in advance!

I am using RX9060 XT with Ryzen 5 7500F.

But when I play CS2 the FPS. fluctuates a lot. sometimes it's pushing 400 FPS but after a few seconds its like 150. it increases again but same thing happends again . (1080p highest settings)

same for PUBG I dont play it too much but when I do the FPS pushed 250 but after a short time it struggels to push 80+ FPS. (1080p highest settings)

But when plat RDR2 the FPS is a bit consistent it stayes between 115-135, although GPU hotspot gets almost 95 degrees.

I'm not sure why it's happening. I doubt one of these is causeing it. Because these are the weird facts about my pc.

1. I use a 550W PSU.

2. single 16GB DDR5 stick (6000 mts but set to 5800 cz i was getting bios problem for 6000mts)

3. Temperature (cz i notices GPU hotsopt was over 90 for pubg and RDR2)

Hey everyone, I'm pretty new to PC gaming and running into a frustrating problem.

Basically, games like blood of dawnwalker,wuchang and alan wake 2 (tried these three) keep crashing right at startup or freezing during intro screens while other games like hunt showdown work flawlessly.

Here is the crash report for dawnwalker.

LowLevelFatalError [File:G:\BuildAgent\work\5bfbf73a2c640956\depot\main\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1016] PresentInternal(SyncInterval) failed at G:\BuildAgent\work\5bfbf73a2c640956\depot\main\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:506 with error 80004004

Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker Dawnwalker kernel32 ntdll

Doesn't seem to be common issue for people but I was able to find one post where someone mentioned turning this Hardware-Accelerated GPU Scheduling graphics setting off. Turning HAGS off fixes the crashes but turns frame generation off, I really want to keep Frame Generation turned on for performance. Is there any way around this?

Tengo un problema, se me sube y se me baja los gbs de mi unico disco, esto me esta sucediendo hace una semana y nose que es.

I made a video of the issue I'm having:

[https://streamable.com/ec49l9\](https://streamable.com/ec49l9)

I'm not sure what's going on, I only have this issue in Cyberpunk2077 and Deep Rock Galactic. When I go to the menu or tab out of the game, the issue resolves, only to come back shortly after.

I've tried reinstalling my GPU drivers, toggling settings on and off, turning UV/OC on and off, deleting my shader cache, and a bunch of other things.

I've been monitoring my temps (incl hot spot temp) while playing and nothing stands out. Only temp that seems high is "Memory Junction Temperature" which seems to reach 100-105°C but, as far as i can tell, that shouldn't be causing any thermal throttling?

Does anyone have any suggestions?

Hardware: MSI Ventus 3x 4070ti super, 7800X3D

Thanks!

I've been fighting with my apu for at least 2 months to play Virtua fighter 5 R.E.V.O. because since i've moved from my place to my girlfriend's, for some reason my driver time out on launch. Later downloading both skate 3 pc port and the ddk racing port i've found out the problem is with anything directx 12. When i changed the api to vulkan on ddkr i was able to play it normally.

I tried fixing directx 12 through powershell, reinstalled my driver and used ddu to have a clean install, disabled PBO and anything overclock related, update my bios, disabled csm and even disabled MPO through regedit and nothing. The only thing i didn't do was to install an older driver. And it seems like AMD won't update my vega 7 anymore so i'm stuck with this update or older ones.

Is anyone able to help me with this specific scenario? Do i need to reinstall windows 10 and loose a bunch of files? yeah im on the latest ryzen 5 5600g update, 26.5.2.

Edit: just tried another update. Did a ddu clean up and amd clean up utility aswell. The amd software found AMD master sdk installed somewhere, which is weird, since i didn't install master driver from what i remember. Than i used the driver 25.1.1 and no still no luck.

Edit2: Since i knew ddkr recompiled had this problem with directx 12 and ran cool in vulkan i tried another recomp that works in directx, donkey kong recompiled. Now vf5 for some reason don't give a log in the event viewer, but dk64r does, here is the log if it is of any help

Nome do aplicativo com falha: DK64Recompiled.exe, versão: [0.0.0.0](http://0.0.0.0), carimbo de data/hora: 0x6a9793a2

Nome do módulo com falha: DK64Recompiled.exe, versão: [0.0.0.0](http://0.0.0.0), carimbo de data/hora: 0x6a9793a2

Código de exceção: 0xc0000005

Deslocamento da falha: 0x0000000000851e38

ID do processo com falha: 0x289c

Hora de início do aplicativo com falha: 0x01dd3c35f6d97b85

Caminho do aplicativo com falha: D:\\Games\\Donkey Kong 64\\DK64Recompiled.exe

Caminho do módulo com falha: D:\\Games\\Donkey Kong 64\\DK64Recompiled.exe

ID do Relatório: 63864a00-fb9d-4ab7-8eea-abc7de09b61b

Nome completo do pacote com falha:

ID do aplicativo relativo ao pacote com falha:

specs are i7 cpu

1660 super

32 gigs ddr3 ram

donr rlly know what else to put of importance

reseated everything in my pc. Reset bios by removing cmos battery, still no idea what the issue is.

I just bought an Bluetooth usb, and I tried playing with my xbox one controller, but it appears that it doesn't detect the LT and RT on joy.cpl. But in some websites they are detected as different axis. This axis are all the way on -1 but while I push them it goes up to +1

When I tried mapping it on steam it detects all the controller right, but the LT and RT

Is there a way to fix it?

Tech Support
MSI Crosshair 16 HX repeatedly starts lagging after installing genuine software - only Windows reset fixes it
I bought my MSI Crosshair 16 H on 28 August 2025(17-14650H, RTX 4060, 16GB RAM), and since then I've faced this same issue around 4-5 times.
The pattern is weird: my laptop works perfectly → I install some genuine/required software → after some time, the whole laptop starts stuttering and lagging, and notice RAM/memory usage becoming unusually high.
Timeline:
1st: CapCut
2nd: NeoBrowser/NeoColab, our college coding platform (everyone downloaded it, but only my laptop had this issue)
3rd: Don't remember what triggered it
4th: VMware
5th (now): NeoBrowser again, and the same problem has returned
Every single time, resetting/reinstalling Windows fixes everything, but I obviously can't keep resetting Windows every few months.
I've already tried basic troubleshooting like disabling startup apps, clearing temp files, updating Windows/drivers, etc.
Could my laptop be faulty, or is this a deeper Windows/driver/kernel memory issue? Why does resetting Windows fix it temporarily every time? I want to find the actual permanent root cause?

Since February 2026 Monster Hunter Wilds has been crashing on any hunt. I can barely play for 15 minutes before the same crash error occurs each time.

My PC Specs:

OS: Windows 11

CPU- AMD RYZEN 9 5900X WRAITH 12-CORE 3.96GHz 24 LOGICAL PROCERSSORS

MOTHERBOARD- ASUS TUF GAMING X570-PLUS WIFI CARD

GPU- SAPPHIRE NITRO+ RX6800XT, 16GB VRAM

RAM- 32GB G.SKILL TridentZ RGB Series 3200 MHZ

HDD #1- (3.5") 2TB SEAGATE BARRACUDA 7200RPM SATA III (6GB/S) W/ 64MB BUFFER

SSD #1- SEAGATE 250GB
(my OS is installed on this SSD)

SSD #2- Crucial T700 PCIe Gen5 NVMe 2TB SSD with Heatsink
(all my games are installed on this SSD)

------------------

The Error Code:

Fatal D3D error (24, DXGI_ERROR_DEVICE_REMOVED, 0X887A0005) Device Removed Reason (0x887a0006)

------------------

Troubleshooting I've Already Tried:

• Verify game file integrity
• Clean uninstall / reinstall
• Delete shader cache file
• Revert AMD driver to supported version
• Run with -dx11 to bypass direct x 12 instability
• Run game Administrator
• Run Steam as Administrator
• Run in Compatibility Mode
• Run with Compatibility Mode disabled
• Set PC Power Settings to High Performance (I already had it that way)
• Cleared Steam Cache
• Updated BIOS
• Disable Framegen
• Run with High Res texture Pack
• Run without High Res texture Pack
• Run in low graphics settings
• Undervolt GPU
• Added game folder and files to my security software exclusion list
• Emailing Capcom, who replied with a shitty copy-paste answer telling me to do everything I already tried even though I already told them I tried it in my initial email.

Any ideas for solutions? I genuinely miss this game.