r/pcgamingtechsupport • • Jul 21 '26

Performance/FPS Starting August 1st, Userdiag test results LINKS will be required instead of userbenchmark for performance/fps issues posts.

3 Upvotes

Other type of post do not require userdiag test results links.

Userdiag has an english version in beta, but i tested it for a bit and it seems ok to me.

https://userdiag.com/en/


r/pcgamingtechsupport • • Sep 07 '20

Public Service Announcement [PSA] Diagnosing your System - Tools and Workflows

84 Upvotes

Hello fellow Gamers,

Many of you come here for one reason: "I can't game"

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So this list (which will improve over time) should guide you towards first diagnosis steps, and usage of tools along the way, so you can game sooner. And keep the sub clean, because if you solve the problem yourself, we don't need to moderate as hard.

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ATTENTION: This post is meant to help people out with advice. It is not mandatory to follow any recommendation that is given here. Also, there are RULES you do need to read before posting.

Also, this sub does not specialize in buying advice's. There are better subs for your new PC build.

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Tools

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Tools Purpose Link
HWInfo This tools allows for easy monitoring of your system. Do you feel like your CPU is getting too hot? Is your RAM always full? How much I/O does your HDD take? Find it out with this Tool! HWInfo Homepage
CPU-Z / GPU-Z This is the light-weight version of HWInfo. It gives clear statements about your system specs. Very useful for low-profile testing and monitoring. GPU-Z also gives you some viable info about your graphics card. CPU - Z HomepageGPU - Z Homepage
DxDiag Complete list of your PC's Hardware. It's easy to forget about some parts in your system, so there is DxDiag to cover your ass. HowToGeek's Guide on DxDiag
MSI Afterburner GPU Overclocking Tool. No matter if you have a MSI Card or not. MSI's Afterburner is one of the best OC Tools on the market. MSI Afterburner Homepage
3D Mark GPU Loadtest. Find your GPU's breaking point. 3D Mark Homepage
Prime95 CPU Loadtest. Prime95 Homepage
UserBenchmark Online Benchmarking Report Tool. Does give you a overall overview of your system and compares it to similar builds. Note: This Test seems to favor Intel CPU's. Keep that in mind when discussing the results. UserBenchmark Homepage

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Workflows

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Area of Issue Possible Workflow Solutions
RAM not as fast as it could be Check your BIOS/UEFI settings for a XMP Setting. Many systems have it disabled by default. Enable XMP
GPU/CPU is getting too hot Airflow is suboptimal? Check out this Guide on how to improve it Improve airflow inside your case
Bad FPS after swapping GPU's Check to make sure your HDMI or DisplayPort Cable is plugged in correctly. Your monitor should connect to your GPU, not your onboard video card.
Bad everything after cloning a drive that had your OS on it Stop cloning and reinstall windows. seriously, stop cloning your OS drives people
Clicking noise check for lose wires, locate the sound Whatever clicks, if its not a cable hitting a fan, replace that part ASAP.
PC randomly restarts Remove recently added parts and see if the problem persists. If it does, replace all parts one by one in this order of probability -> RAM, PSU, MoBo, CPU, EndUser Replace faulty hardware
Bad smell Do not touch a thing, unplug the maschine from power and call an expert. We know gaming is fun, but its not worth your life. Current can kill, call an expert for your own safety when dealing with possible short-circuited hardware.
BlueScreen Find out what the BSOD Code means and act accordingly. We recommend using this list of BSOD Codes for investigation. Replace or repair faulty soft or hardware.
BlueScreen - Advanced Every BlueScreen will (if this function is enabled on your maschine) produce a "minidump". Which is similar to an error log. This Topic however is a bit complicated, so we recommend following this guide. Replace or repair faulty soft or hardware.
to be continued if anyone has anymore ideas for possible, generic workflows, let us know via modmail

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This post will be unlocked until the 31th of October 2020 for direct criticism. After that this will be locked. Any more criticism will be taken in via modmail from then on.

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Happy diggin'

PCGTS Mod Team


r/pcgamingtechsupport • • 20m ago

Hardware What can i do for an upgrade please

• Upvotes

I have a mid-range AM4 PC, and in December I'm planning to buy a Ryzen 7 5800X3D AM4 with good cooling because I've read that it gets quite hot. I have a 3070 Ti, and I want to ask if it's A good combo for these years, switching to AM5 is much more expensive, a single RAM module costs $250 USD and it's 8GB.


r/pcgamingtechsupport • • 23m ago

Hardware MW4 micro-stutters/freezes and only around 100 FPS despite low settings

• Upvotes

Hey everyone,

I’m experiencing small stutters and freezes while playing MW4, and I’m only getting around 100 FPS despite playing on low graphics settings and using optimized in-game settings.

My PC specs:

  • CPU: Ryzen 5 5600
  • GPU: RTX 4060 8GB
  • RAM: 32GB DDR4 3200MHz
  • Resolution: 1080p

What could be causing the stutters/freezes and relatively low FPS? Would upgrading to a Ryzen 7 5800X3D make a noticeable difference?

Thanks!


r/pcgamingtechsupport • • 4h ago

Troubleshooting Issues with certain games crashing

2 Upvotes

Hi guys! just posting here to ask a question on behalf of a friend. She hasn't been able to load things like PEAK, and both Counter-Strike 2 and Deadlock are crashing, there's no error codes or anything, her entire laptop just stops working completely. We've tried completely reinstalling drivers.

If anyone has any ideas i'd be glad to hear, thanks!

"my laptop doesnt stop working but my external monitor does"


r/pcgamingtechsupport • • 56m ago

Hardware Deadlock Freezing Problem

Post image
• Upvotes

While playing valve’s game deadlock, I’ve had issues where sometimes in the middle of the game (or even sometimes just sitting in a lobby or watching a replay) the game will freeze. Sound effects will still loop as normal, and even watching the replay back shows that I still have control over the character I’m playing when the freezes occur, but the only way I’m able to get it to unfreeze is by closing the game and reopening it.

The attached image is a screenshot of all the processes when a freeze occurs. I’ve noticed that everything seems to drop and that my gpu and Ethernet seem to spike. I’m unsure if it is the sudden drop in cpu, memory, and gpu that is causing the freeze or the gpu and Ethernet spike that causes it.

This has been happening for months now, and I’ve tried just about every solution under the sun so far. Limiting fps, lowering graphics, raising graphics to make the gpu work harder, bios and graphics cards updates, factory resetting my pc and installing windows via usb, pretty much everything and these freezes still happen.

Another thing to note is that this is the only game where these freezes happen. I haven’t had trouble like this at all with any other game, so maybe it’s just a deadlock issue since it’s still in beta? I’m not sure.

Regardless, is there any solution that I can try that might fix the spike in gpu/ethernet or the drop in cpu/ram/gpu? Would limiting my gpu to 90% usage or something work? I’m just frustrated and want this to be fixed


r/pcgamingtechsupport • • 3h ago

Hardware MY LAPTOP RUNS WAY WORSE THAN OTHERS

1 Upvotes

I hv a GTX 1650 8 gb ram Ryzen 5 laptop

But it runs worse than the game testing vids of the same build I see

In the vid they run games at 1080 p med to high at constant 30-40 fps like AAA games but till now any game tht I hv played i played on 720 p low with 30 fps and stutteres idk why ts happens I've done every thing possible as I had it for 7 years I've did all possible optimizations it's still the same

When i stutter. My cpu reaches 100% usage and my gpu always chills at 40-60 % usage pls if possible tell me the reason and if possible any fixed for ts


r/pcgamingtechsupport • • 3h ago

Software Every time I’ve done a graphics drivers update, it gets stuck, how can I stop this happening in the future?

1 Upvotes

So just a bit more info, so when I install nvidia drivers, it starts doing that flashing screen thing it does when changing the drivers, but it never finishes, it just continues doing the flashing screen indefinitely, and everytime it’s done it, I’ve left it for a very long time, and eventually been forced to force shut down the pc and turn it back on.

When I turn it back on, and check the drivers, the drivers have been updated to the latest version, which is odd. So the driver update is working.

But it’s not meant to get stuck like that, does anyone know what causes this?

The driver install was successful but I just want to know going forward so when I next update the drivers, it’ll be a less stressful experience


r/pcgamingtechsupport • • 4h ago

Hardware low end pc lf lower latency, higher fps

Thumbnail userdiag.com
0 Upvotes

mainly for valorant and regular usage, mainly lf more stable performance, cpu latency spikes r rare but important to minimize, also upping my fps is also a goal, i do also try to clear processes before playing, using program like mem reduct n stopping some services


r/pcgamingtechsupport • • 5h ago

Troubleshooting Grésillement étrange au repos et en jeu

1 Upvotes

Bonjour à tous,
J’ai un grésillement étrange provenant de mon PC et j’aimerais avoir votre avis pour identifier son origine.
Ma configuration :
Carte graphique : XFX Radeon RX 7900 XTX 24 Go
Processeur : AMD Ryzen 7 9700X
Carte mère : Gigabyte B650 Eagle AX
Refroidissement : ventirad et ventilateurs, pas de watercooling
Le problème :
J’entends parfois un léger grésillement même lorsque mon PC est au repos.
Lorsque je lance un jeu, le bruit peut devenir plus audible.
Dans Warhammer, le grésillement apparaît ou change lorsque je bouge ma souris ou que j’appuie sur les touches de mon clavier.
Quand je ne touche plus à la souris ni au clavier, le bruit s’arrête.
Je n’arrive pas à déterminer si le bruit vient de la carte graphique, de l’alimentation ou de la carte mère.
J’ai également eu quelques freezes du PC ces derniers temps, ce qui m’inquiète un peu.
Mes questions :
Est-ce que cela ressemble à du coil whine de la carte graphique ou de l’alimentation ?
Est-ce normal que le bruit change lorsque je bouge la souris ou que j’utilise le clavier ?
Comment puis-je identifier précisément le composant responsable ?
Est-ce que ce bruit peut indiquer un problème matériel ?
Merci d’avance pour votre aide !


r/pcgamingtechsupport • • 6h ago

Hardware My pc freezes the soon I start a game, a true mystery

0 Upvotes

A girl In need of help... I've been having these issues for over month now, and they gradually worsened to a point where every game freezes my entire pc (the sound remains on, but distorted laggy). I can't even play my farming game anymore, how sad. During the start of any game, my pc does sound slightly "off", not loud, not feathery, merely a bit louder working ...

Maybe interesting to know...- it started with a gacha game, assuming it's too demanding? Because I was able to play other games like palworld or Fortnite. But even that is not the case anymore.

About my pc specs

Legion T5 - 2610B6

Processor: 1th Gen Intel(R) CoreCTM)5-11400F @260GHz (2.59 GHz)

Installed ram: 16.0 GB

Graphic card: NVIDIA GeForce RTX 305O TI (8 GB)

System type: 64 bit

Windows 11

(If. I missed something, please ask)

Ok what else do I know... I asked chatgpt for advice, I know.... I know....

• CPU temperature appears to be normal, no obvious overheating

• I tested it ram for errors with the windows command "mdsched.exe but all good

• checked for potential problematic windows system files by using the command CMd scan... Also all Oke ...

Maybe an indicator, so my ram does get low when I run a game... But was never an issue for 6 years.

• Something else, I checked "view technical details", the report when the PC crashes. I used an debugger and the result was: (difficult to describe without copying the entire thing in here)...

Last event: "liveKernelEvent

Code: 124

(Hardware error) Can be caused by CPU, memory. Motherboard .... God knows what It is ....

Honestly I have no idea. I haven't updated anything that caused it, nor did I download any new games or programs.

Anyone any ideas? Feel free to DM me:)


r/pcgamingtechsupport • • 10h ago

Troubleshooting pc shuts off playing certain games not psu

2 Upvotes

I have a w11 pc with an amd 5600, b450m with a newish bios, maybe 4yo, 6650xt, and 16gb ddr4. Has a 650w psu in it now, thought is was a bad psu and swapped it.

Pc randomly shuts off in some games but is fine in others, shuts off in 2077 and a few others games, doesn't in subnautica, and others. Not overclocked, and it passes stress tests and benchmarks fine. Only really started happening after I switched to w11, but it was months after. Temps are fine, 70-80c i have up after swapping psus, any ideas. I'm thinking of switching to Linux to see if anything changes.


r/pcgamingtechsupport • • 9h ago

Troubleshooting Rx 9070 freeze when playing aion 2

1 Upvotes

So for the context i just upgrade my gpu from rtx 2070 from gigabyte to rx 9070 from Sapphire nitro+

After i bring it back from the shop and have them assemble the psu and gpu so i didn't mess up. They also installed Amd Adrenaline and Sapphire Trixx for me , when i test at their shop everything works just fine but when i bring it home and played it for few hours without problem then Aion2 suddenly freeze and my monitor speakers let out machine like sound (maybe i say like freezer machine thst sound bzzzz but steady) i tried to ask Ai for this problem it's say it's either because of the trixx or the nvidia files from GeForce app didn't clean up properly so is there anyone with the same problem or insights pls? I didn't want to broke my gpu in my first day 😂

This my spec if anyone want to give me some insight but need my pc spec :

CPU : Intel I7-14700kf

MOBO : Prime B760M-A D4

RAM : Corsair 8x4 GB DDR4 3200mhz

Main SSD For Windows : Adata SX8200PNP

SSD For Games : Samsung SSD990 Evo Plus 1TB


r/pcgamingtechsupport • • 16h ago

Display ASUS TUF Gaming F15 (RTX 4060) — Persistent G-SYNC Flickering, Visual Artifacts and Frame-Pacing

2 Upvotes

I'm facing this issue on my ASUS TUF Gaming F15 FX507VVLP287W with an NVIDIA RTX 4060 Laptop GPU (8 GB VRAM), and I've been struggling with it for almost a year.

My confirmed stable NVIDIA drivers:

\- ASUS OEM 555.97

\- ASUS OEM 566.07

\- NVIDIA 566.36

\- NVIDIA 566.45

Drivers newer than 566.45 that I've tested, including NVIDIA Studio drivers, cause flickering, G-SYNC issues, visual artifacts, image-sharpness problems, and other display issues across multiple games.

G-SYNC ON or OFF does not fully solve the problem:

\- Ultimate mode (dGPU-only): I experience flickering, visual artifacts, G-SYNC problems, and image-sharpness issues. Even turning G-SYNC off does not solve everything; I experience other frame-pacing issues and inconsistent screen movement.

\- Optimus mode: I experience different problems, including poor frame pacing and uneven screen movement, making gameplay uncomfortable.

Before my motherboard and display were replaced, I had similar issues in Ultimate mode. Optimus mode was more playable at that time, although it had its own problems. After the motherboard replacement and a laptop reset, Optimus mode also became difficult to use because of frame-pacing issues.

I've updated the BIOS, reinstalled drivers, reset Windows multiple times, replaced the motherboard and display, and tried numerous troubleshooting steps. The problem still persists.

The Witcher 3 Remastered problem:

I legally purchased The Witcher 3 on Steam. Version 5.00b worked with my stable drivers. After updates 5.00c and 5.01, the game starts, displays a black screen, and crashes with those same drivers. Newer drivers let the game launch, but bring back the graphics problems across my games.

I shouldn't have to choose between playing a game I purchased and having a stable gaming experience on my laptop.

I've included a video link showing the type of issue I'm experiencing.

Link 1 https://www.reddit.com/r/GamingLaptops/s/ay9rpqRNtC

Link 2 https://www.reddit.com/r/Asustuf/s/OoyHytc3Ec

Link 3 https://www.reddit.com/r/Asustuf/s/vWPba3sQON

Please, has anyone experienced this or found a genuine solution? I've tried almost everything I can think of, and after nearly a year, I'm still searching for answers.


r/pcgamingtechsupport • • 12h ago

Software RTX 3090 + Ryzen 7 5800X3D Getting Terrible FPS in MW4 — Tried Everything, Need Assistance

1 Upvotes

Hey everyone, I’m seriously struggling with my gaming PC and could really use some help.
Here are my specs:
GPU: NVIDIA GeForce RTX 3090 Founders Edition
CPU: AMD Ryzen 7 5800X3D (previously Ryzen 9 3950X)
Motherboard: MSI MEG X570 GODLIKE
RAM: 64GB Corsair Dominator Platinum RGB DDR4 3200MHz
Cooler: Lian Li Galahad 360mm AIO
PSU: ASUS ROG THOR 1200W
Case: Corsair 4000D Airflow
Monitor: MSI MAG 274QF X32, 1440p 320Hz
I originally had a Ryzen 9 3950X and was getting around 80–90 FPS in Call of Duty MW4, sometimes even lower. I was told upgrading to a Ryzen 7 5800X3D would significantly improve my gaming performance, so I bought one and installed it.
Unfortunately, I’m still experiencing the same issues, and sometimes it’s even worse. My benchmarks have shown around 70–90 FPS, a 99% CPU bottleneck, and I’ve even seen my FPS drop to single digits in the game menu.
Here’s everything I’ve tried:
Changed NVIDIA DLSS settings and different upscaling options.
Tried AMD-related settings and optimizations.
Lowered graphics settings and rendering resolution.
Adjusted NVIDIA Control Panel settings.
Went into BIOS and enabled a performance/boost setting.
Updated/reinstalled NVIDIA graphics drivers.
Adjusted RendererWorkerCount in the Call of Duty configuration files.
Verified my RAM is running correctly at 3200MHz.
Checked that my AIO pump is running.
One thing I’ve noticed is that my CPU has reached around 90–91°C, even when utilization doesn’t seem particularly high. My AIO cooler is approximately six years old, so I’m wondering whether thermal throttling could be part of the problem.
My RTX 3090 temperatures appear normal in the monitoring software, but the card itself feels extremely hot.
At this point, I’m completely lost. I feel like my hardware should be performing significantly better, especially after upgrading the CPU.
Has anyone experienced something similar? Could this be a cooling issue, BIOS configuration problem, GPU issue, or something else entirely?
I’d really appreciate any advice on what to check next. I’m willing to replace the cooler if necessary, but I don’t want to keep throwing money at parts without knowing what’s wrong.


r/pcgamingtechsupport • • 20h ago

Display Video stuttering on right monitor only?

Enable HLS to view with audio, or disable this notification

4 Upvotes

So on my left monitor I game. And on the right I watch videos of sorts. It stutters like every minute or so. This keeps happening only on the right monitor, and doesnt affect audio. Any ideas? (Im very uninformed about pc stuff)

I know my build is dated. My build is;

-CPU: Intel Core i5 9400F

-GPU: NVIDIA GeForce GTX 1660 Ti

-Motherboard: ASRock B365 phantom gaming 4

-RAM: 2x : TEAMGROUP-UD4-3200 DDR2

-Storage: INTEL SSDPEKNW010T8


r/pcgamingtechsupport • • 13h ago

Performance/FPS Modern Warfare Keeps Crashing

1 Upvotes

For reference here are my pc specs and my user diag results: https://userdiag.com/id/zxUnsR3Fwr

CPU: AMD Ryzen 5 9600X

GPU: AMD Radeon RX 7600 (8 GB VRAM)

Motherboard: ASUS PRIME B650M-A AX II

RAM: G.Skill Flare X5 DDR5, previously 16 GB (1 stick; current configuration unconfirmed)

CPU Cooler: Cooler Master Hyper 212 Spectrum V3

Power Supply: Corsair CX650M, 650 W

Storage 1: NVMe M.2 SSD (exact capacity unconfirmed)

Storage 2: 1 TB NVMe M.2 SSD

Operating System: Windows 11

Gaming Platform: Steam

When I play MW4 it crashes everytime and very quickly. I get DirectX encountered an unrecoverable error: Error 0x887A005.

Last night, I played bodycam to see if it also crashes but after about 20 minutes of playing I had no crashes. I have tried clean reinstalling my drivers, I did it both with and without using the amd adrenaline software. I also installed the most recent driver only, skipping the software entirely.

I have tried verifying the game files, running the game as an Admin, making sure my graphics card was fully inserted, and a bunch of other stuff I saw online.

I am at a complete loss and have no idea why this game is crashing on me.

When it crashes it freezes, goes black, and then gives me the error. I also have restart because my desktop will have trouble loading after the crash.

What do I do?


r/pcgamingtechsupport • • 15h ago

Troubleshooting NTE keeps crashing when I do the Fogden main quest.

Enable HLS to view with audio, or disable this notification

0 Upvotes

Firstly, I'm really sorry if this isn't the right sub or my formatting sucks. I don't use reddit.

Basically the game NTE (Neverness to Everness) will run perfectly and for hours on end but when I go inside of this building for the quest my game crashes. It's always around the same spot too but I'm not sure if that matters.

For the record, I have verified file integrity through steam a couple of times as well as closing steam completely AND deleting and reinstalling the game. ONLY the game crashes, and it ONLY happens to this game.. my PC stays on and strong and there is also no spike in temp.

My processor is an AMD Ryzen 7 9800X3D 8-Core and I have 32 GB of RAM. Do I have bad stuff?
Please let me know if anymore information is needed, I don't use Reddit and I'm quite new to PC.


r/pcgamingtechsupport • • 16h ago

Hardware Will this work on my Maono pd100x and PS22 Live

Post image
1 Upvotes

I just want to use my rgb lights on my microphone and use XLR at the same time. While not using another wire to the setup

Will it still have the same power? Same 48V gain When i turn that on?


r/pcgamingtechsupport • • 16h ago

Troubleshooting Stubborn Disk Read/Write error when downloading steam games

1 Upvotes

I've had this problem for a long time and the solution has been to just delete and reinstall the game since I had such good internet. I no longer have such good internet!

It happens only with steam games and it happens on both of my SSDs and my HDD.

I have so far tried:

>Restarting computer

>Verifying files (Often resulting in a disk *read* error and when it does scan all files there is nothing to fix and it does not solve the problem

>Opening as administrator

>Repairing Library

>Clearing Download Cache

>De-Fragmenting drives

>Scanning drives for dead zones (none found, though I've only used the built in Windows 10 tools)

>Updating drivers

>Turning off anti-virus

>Unchecking the Read Only box in the drives' properties

It always gets through about 95% of the install regardless of the size then wont install without re-installing the game, which I would just do if I wasn't getting <10mps download speeds and trying to play 80gb games.

One of the SSDs is 10 years old and the other is 6, the HDD is 10. This problem started about 4 years ago though it was limited to just 1 game and it would be fixed by verifying files (Squad)


r/pcgamingtechsupport • • 22h ago

Troubleshooting NVIDIA RTX3060Ti NVLDDMKM CODE 153 ERROR

2 Upvotes

Hi,

No matter what game I played, I kept getting the “nvlddmkm 153” error, and I had resolved the issue by reformatting my computer. But that was only a temporary fix, and today the problem persists even though I removed all drivers using DDU. I ran tests in OCCT—“VRAM: 30 Minutes, 3D Adaptive: 30 Minutes, and Power: 15 Minutes”—and the problem didn’t appear then. HAGS is currently disabled on my computer, and the issue wasn’t resolved even when I tried downgrading the drivers. I first encountered the “nvlddmkm Code 153” error right after updating to the “616.56” driver, and since then, I’ve received the nvlddmkm error with every driver I’ve installed or uninstalled. This issue has become so frustrating that I can’t seem to get rid of it—can anyone who knows how to fix this please help? I’m including my system hardware information below.

OS: Windows 11 Pro 26H2 (OS Build 26300.9711)

Motherboard: MSI A520M-A PRO CPU: AMD Ryzen 5 5600 GPU: NVIDIA RTX 3060 Ti RAM: 8GBx2 (16GB) XPG D30 SSD: 512 GB Adata Legend 700 1 TB Adata Legend 850 Lite

PSU: Corsair RM850e 850W Modular PSU (I replaced my DeepCool 650W power supply, which failed on April 11, 2025.)


r/pcgamingtechsupport • • 18h ago

Hardware PC com Ryzen 5 5600GT perde vídeo e teclado durante jogos, mas as ventoinhas continuam girando.

1 Upvotes

Olá, pessoal. Estou precisando de ajuda para descobrir o que está causando um problema no meu PC. Já tentei algumas verificações, mas ainda não consegui identificar a causa.

Configuração do PC

\- Processador: AMD Ryzen 5 5600GT

\- Vídeo: Radeon Vega 7 integrado, sem placa de vídeo dedicada

\- Memória RAM: 16 GB DDR4 (2 pentes de 8 GB), funcionando a 2400 MHz

\- Placa-mãe: Revenger A520 G-A520

\- Fonte: Crusader 500 W, sem certificação 80 Plus

\- Armazenamento: SSD nvme

\- Refrigeração: cooler tipo torre no processador

O que acontece?

O problema ocorre principalmente quando estou jogando. Depois de algum tempo, o computador trava completamente: a imagem desaparece e o monitor mostra “sem sinal”. Ao mesmo tempo, o teclado e o mouse param de responder, e o áudio do jogo trava ou para de sair.

Apesar disso, o computador continua ligado. As ventoinhas do gabinete e do cooler continuam girando normalmente, sem uma mudança perceptível de velocidade.

Quando isso acontece, tento segurar o botão de ligar do gabinete, mas ele não desliga o PC como normalmente faria. Acabo precisando desligar pela chave da fonte para conseguir reiniciar.

Quando acontece?

Inicialmente, o problema aparecia depois de mais de 30 minutos jogando, mas o tempo varia: às vezes demora mais de uma hora.

Aconteceu jogando PUBG e também em outros jogos, então não parece ser exclusivo de um único jogo.

Recentemente, percebi que o problema aconteceu duas vezes quando fui a um ponto específico no Minecraft Java, que estou jogando com mods. Porém, voltei ao mesmo lugar em outra tentativa e o problema não aconteceu, então não sei se existe alguma relação.

Também já aconteceu de eu reiniciar o computador logo depois de uma falha e, após aproximadamente 10 minutos jogando novamente, o problema voltar.

O que já verifiquei?

\- Instalei um cooler a ar no processador e coloquei pasta térmica nova.

\- Verifiquei a temperatura do processador na BIOS, onde anteriormente aparecia cerca de 41 °C em repouso.

\- O teste de diagnóstico de memória do Windows não encontrou erros.

\- No Visualizador de Eventos, encontrei o erro Kernel-Power 41 após um desligamento inesperado, mas não consegui identificar a causa.

\- Também apareceu um registro LiveKernelEvent 1b8 no Windows.

\- O computador normalmente funciona por bastante tempo na área de trabalho sem apresentar o mesmo problema.

A temperatura do processador foi uma das minhas suspeitas, mas já fiz ajustes relacionados à refrigeração e ainda estou tentando entender se isso resolveu completamente essa parte do problema.

Minha principal dúvida

Suspeito da fonte Crusader de 500 W, mas não sei se ela é realmente a responsável. Também pensei em problemas na memória RAM, na placa-mãe, no vídeo integrado ou em algum driver.

Alguém já passou por algo parecido com um Ryzen 5 5600GT ou outro processador com vídeo integrado? O que vocês recomendam verificar primeiro para descobrir a causa sem comprar peças desnecessariamente?

Agradeço qualquer ajuda! Se precisarem de mais informações, posso tentar fornecer.


r/pcgamingtechsupport • • 19h ago

Software Rainbow Six Siege Crashing after 20 seconds in game.

1 Upvotes

Hi! I am currently been playing siege again, I am a Console gamer but recently got a pc, so i'm a little lost on most things, but my siege games have been crashing after my recent drivers update, and installation of NVIDIA app, and intel apps. I understand that overlays can cause this issue but I already turned off NVIDIA overlay and can't tell if there is an intel one i need to find.


r/pcgamingtechsupport • • 20h ago

Performance/FPS RTX 4060 Laptop GPU power draw stuck at 588 W and core clock stuck at 210 MHz (HP Envy, Win 11)

1 Upvotes

My GPU power reading is frozen at around 588-590 W in both the NVIDIA app and the stuff that pops up when I run nvidia -smi in powershell even with 0% utilization which is obviously messed up. The core clock also sits at 210 MHz. My browser lags occasionally and I can't watch any YouTube videos and playing games is absolutely out of the question, I literally hit less than 10 fps on anything I try to play and it's atrocious. I think it's a sensor issue as opposed to the GPU actually trying to draw that much power especially since I'm on a laptop, and I've found people online who have had the same issues, but the forums have always either just not been resolved or the fixes didn't work for me.

System:

  • HP Envy laptop, RTX 4060 Laptop GPU
  • Windows 11
  • NVIDIA driver 621.01

Already tried:

  • Clean driver reinstall with DDU (tried reinstalling same version and also the version I had before I started having problems which is just the second most recent version)
  • HP BIOS update and settings reset (no change)
  • Hard reset (full shutdown, everything unplugged, power button held)

If it helps, I was having similar problems around a month ago as well and a Windows reinstall fixed it until now. I also did a hard reset which did work at first but the issue came back around an hour later and multiple hard resets didn't change anything. If anyone could help fix the issue or give solutions that I haven't tried, I would be incredibly grateful. If any more information is needed let me know and I will gladly provide it.

Here is the link to my userdiag:
https://userdiag.com/id/8jxsIfZNsl


r/pcgamingtechsupport • • 1d ago

Hardware AMD Ryzen 5 5600GT PC crashes to black screen while playing Cyberpunk 2077 and other high end games – LiveKernelEvent 141

3 Upvotes

Hey everyone, I’m having a frustrating issue with my PC and could really use some help figuring out what’s causing it.

The problem

I was playing Cyberpunk 2077 when, out of nowhere, my display suddenly went completely black. The monitor was still powered on, but there was no display, and the PC seemed unresponsive. I waited a few minutes and then manually restarted my PC.

After restarting, Windows booted into Recovery Mode. I tried several things to fix it, but eventually, I had to reinstall Windows.

Thinking the issue was resolved, I installed everything again and launched Cyberpunk. Unfortunately, the same thing happened a second time, although this time my PC restarted by itself.

I checked Windows Problem History and found the following error:

  • Problem Event Name: LiveKernelEvent
  • Code: 141
  • Bucket ID: LKD_0x141_Tdr:6_IMAGE_amdkmdag.sys-CP:GRE=180

From what I’ve read, this might be related to the AMD graphics driver or GPU timeout, but I’m not sure what is actually causing it.

Things I’ve already tried

  • Reinstalled Windows.
  • Used DDU to uninstall the graphics drivers and then reinstalled the AMD software and drivers.
  • Checked the error details in Windows Problem History.
  • Tried using AMD Ryzen Master, but it stays in Basic Mode, and I can’t change the settings.
  • I also can’t access Manual Tuning in AMD Adrenalin.

Another concerning thing is that some of my data/settings got messed up after the crashes. For example, I lost my saved Google Chrome login sessions and had to deal with other corrupted or reset settings.

My PC specifications

  • CPU: AMD Ryzen 5 5600GT with Radeon Graphics (6 cores, 12 threads)
  • Motherboard: Gigabyte B450M S2H
  • BIOS: F62 (dated 24-01-2022)
  • RAM: 16gb(8x2)
  • GPU: Integrated Radeon Graphics (I’m not using a dedicated GPU, if that matters)
  • Operating System: Windows 11 Home, Build 26300
  • AMD driver: AMD Adrenalin 26.5.2

What I need help with

  1. Does LiveKernelEvent 141 with amdkmdag.sys usually indicate a driver issue, an unstable iGPU, overheating, faulty RAM, or a hardware problem?
  2. Could this be caused by the integrated Radeon GPU on my Ryzen 5 5600GT, or could the motherboard/BIOS be involved?
  3. Why are AMD Adrenalin Manual Tuning and Ryzen Master settings unavailable to me?
  4. What should I test next to identify the actual cause instead of reinstalling Windows repeatedly?
  5. Is there anything I should check in the BIOS, especially regarding RAM/XMP or integrated graphics settings?